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Hotel Trusty Nagoya Shirakawa

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2-7-13, Sakae, Naka, Nagoya 460-0008 Aichi Prefecture
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Traveller (68)
Room & Suite (59)
Dining (9)
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#9 of 26 hotels in Sakae
Location
Cleanliness
Service
Value
Travellers' Choice
It is a modernly updated hotel with a graceful atmosphere, located about 1 km by car from Nagoya High Speed No. 2 Higashiyama Line and Shirakawa IC, a 5-minute walk from Fushimi Subway Station. An old-fashioned entrance based on black is a lively space with chandeliers. It is a 16-minute walk to the Nagoya TV Tower and 3 km by car to Nagoya Castle. Guest room where interior and indirect lighting of calm color such as dark brown was arranged, chic and urban atmosphere. All rooms are equipped with free Wi-Fi, flat-screen TV, fridge and hot-water toilet. We also prepare upgraded rooms with spacious layout. Rental available including trouser presses and humidifiers. Non smoking rooms are available.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Hot bath
Coffee shop
Children Activities (Kid / Family Friendly)
Massage
Concierge
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Vending machine
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Safe
Sofa
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Telephone
Bottled water
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Japanese
110Reviews2Q+A6Room tips
Traveller rating
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trish06_11 wrote a review Aug 2019
Melbourne, Australia141 contributions46 helpful votes
A lovely quiet, clean hotel. You have to go up an escalator to the reception on the 2nd floor and then take the lift to your room. The room was a good size with plenty of room to put your bags and a small couch and 2 comfy chairs. The bed was lovely and comfy and king size. You had to step up into the bathroom which was also a good size compared to others here in Japan. Breakfast was buffet with a moderate selection of dishes. The staff were very helpful and friendly especially when I couldn't get the wifi to work. They came up straight away to help.
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Date of stay: August 2019
Rooms
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Sleep Quality
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Response from Vacation827474, Receptionist at Hotel Trusty Nagoya Shirakawa
Responded 17 Aug 2019
Thank you for having stayed at Hotel Trusty Nagoya Shirakawa. I would also like to express deep gratitude towards you for sharing your experience on your stay. I am delighted to know that you had such a wonderful time here. Your satisfaction on the room, breakfast and our service means a lot to all of us. We look forward to seeing you again soon. Sincerely,
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elmowong1997 wrote a review Jul 2019
Hong Kong, China477 contributions84 helpful votes
We stayed for 2 nights at this hotel. Selected this hotel as it is closed to the rental car service station. It is not so close to the shopping centre (10 mins) and the room is not big enough. In addition, the hotel lobby is t 2/F and only an escalator (1 way, and upward) and staircase connected. No lift! Therefore, we need to bring our luggage down through the staircase when we left the hotel.
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Date of stay: June 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
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Response from Vacation827474, Receptionist at Hotel Trusty Nagoya Shirakawa
Responded 17 Aug 2019
Thank you for having stayed here at this hotel. I would also like to express deep gratitude towards you for sharing your experience with us. It is delightful to know that you were satisfied with the interior of the room and the location of the hotel. However, I am sorry to hear that you had a hard time carrying your luggage to the first floor. We will change the direction of the escalator to help you go down stairs next time you come here. We will also try to pay attention to the guests more, and notice their needs. We look forward to seeing you again. Sincerely,
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HoneyBeez wrote a review Mar 2019
Hong Kong, China142 contributions80 helpful votes
For the price we paid for this hotel, I would say it exceeded my expectation. The bathroom was clean and tidy with basic toiletries, the bed was reasonably comfy (except that the pillows were a little too small for our liking). Although the size of the room was not big, it was sufficient to house two adults without making us feel too crammed. However, it was rather dark with small windows, hence not a lot of natural light. Basic items like kettle, hairdryer, iron, slippers, etc. were all provided (no brolly though). All in all, if I’m to rate this as a budget hotel, it is definitely good value for money. Mr Honeybeez thought the location was good - close to the CBD / shopping area in Nagoya and within easy walking distance of two Metro stations.
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Date of stay: March 2019Trip type: Travelled with friends
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Response from Vacation827474, Receptionist at Hotel Trusty Nagoya Shirakawa
Responded 18 Aug 2019
Thank you very much for having stayed here at Hotel Trusty Nagoya Shirakawa. We also really appreciate you for leaving comments on this website to share your experience with potential guests. I am happy to hear that your stay was beyond your expectation in many ways, such as the cleanliness of the bathroom, the convenience of the location, and more. We do have many types of room and beds from the single room (14㎡,120*203cm) to the deluxe double room (24㎡, 180*203cm), so I hope that you will be able to find the best room and bed next time you come here. Until the day, we look forward to seeing you again! Sincerely,
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Bearall0211 wrote a review Mar 2019
Glenwood, Australia52 contributions29 helpful votes
As a stopover on our trip heading north in Japan, we thought a Otel with the name “Trusty” was always going to be a surprise and yes it was ! An absolutely fantastic surprise it was from the moment we arrived our tour group was greeted at the bus on the road where room keys were distributed, a lovely hotel clerk assisted everyone with their luggage on the escalator up to a very classy foyer/lobby/cafe and dining area. The room was beautiful and spacious with a fantastic King sized bed a nice 2 seater lounge, a lounge chair plus a chair and desk overlooking the buildings behind but who cares about that eh? A newish flat screen tv with local channels only but is sufficed, very good strong air conditioning, a small bar fridge, and once again a very adequately sized and appointed bathroom (Japanese style). The breakfast as usual was very sumptuous and plentiful and catered for all tastes. And finally as usual the staff were so beautiful, friendly and courteous and were so obliging. This is a great hotel so close to numerous eateries, a 7/11 next door and I would strongly recommend this hotel - thank you “Trusty”
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Date of stay: March 2019
Rooms
Location
Service
Trip type: Travelled as a couple
Room Tip: Just enjoy the stay I am certain all the rooms are great!!!!
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Response from Vacation827474, Receptionist at Hotel Trusty Nagoya Shirakawa
Responded 18 Aug 2019
Thank you for having stayed here at Hotel Trusty Nagoya Shirakawa. We are grateful that you spared your precious time to share your experience with potential guests. We are very happy to hear that you had such a great time here at this hotel. Our guests being satisfied with the facility, interior, location and others means everything to us. Such a wonderful comment gives us motivation to work even harder on our every day work for the guests to have a better and the best experience. We look forward to seeing you here again! Sincerely,
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Denchai wrote a review Jan 2019
Bangkok, Thailand440 contributions56 helpful votes
This is a good budget hotel as I had been and location ,breakfast (western style)are good, Just only one comment is Room card, they provided only one card , when I go out to buy more drinking water at vending machine with leaving our child’s in room , I need to taking the card with me and comeback to room very fast because no electric in room...sad
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Date of stay: December 2018Trip type: Travelled with friends
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Response from Vacation827474, Receptionist at Hotel Trusty Nagoya Shirakawa
Responded 18 Aug 2019
Thank you for having chosen this hotel as your temporary accommodation. We also appreciate you leaving comments, and expressing your opinions on our hotel. We are very sorry to hear about the inconvenience regarding the room key. Two keys per room can be provided at the reception if guests need. We will try to explain about it with details when guests check in so that they would understand and ask for one more. I hope that you will come here again, borrow two keys, and do not have to rush into your room next time. Until the day, we will do our best to improve our service. Sincerely,
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PRICE RANGE
US$59 - US$138 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Sun Hotel Nagoya Via Shirakawa
LOCATION
JapanChubuTokaiAichi PrefectureNagoyaNakaSakaeNagoya Station / Sakae / Fushimi / Nagoya Castle
NUMBER OF ROOMS
105
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Frequently Asked Questions about Hotel Trusty Nagoya Shirakawa
Which popular attractions are close to Hotel Trusty Nagoya Shirakawa?
Nearby attractions include Nagoya City Science Museum (0.3 km), Nagoya City Art Museum (0.3 km), and Chubu Electric Power Science Museum (0.2 km).
What are some of the property amenities at Hotel Trusty Nagoya Shirakawa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a hot tub.
Which room amenities are available at Hotel Trusty Nagoya Shirakawa?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Hotel Trusty Nagoya Shirakawa?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Hotel Trusty Nagoya Shirakawa?
Yes, parking is available to guests.
What are some restaurants close to Hotel Trusty Nagoya Shirakawa?
Conveniently located restaurants include Ichiran Nagoya Sakae, Yamamotoya Honten Sakae Hommachidori, and Suzunami Honten.
Is Hotel Trusty Nagoya Shirakawa located near the city centre?
Yes, it is 0.7 km away from the centre of Sakae.
Are any cleaning services offered at Hotel Trusty Nagoya Shirakawa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Hotel Trusty Nagoya Shirakawa?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Hotel Trusty Nagoya Shirakawa?
Many travellers enjoy visiting Nagoya Castle Hommarugoten (2.0 km), Nagoya Castle (2.0 km), and Kiyosu Castle (7.6 km).