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3-3, Sakae 1-chome, Sakae, Naka, Nagoya 460-0008 Aichi Prefecture
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Traveller (1306)
360
Panoramas (8)
Room & Suite (718)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.

About

#1 of 25 hotels in Sakae
Location
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Value
2022 Travellers' Choice Best of the Best
Just 5 minutes from Nagoya's main station in the heart of the business, shopping and entertainment area in Nagoya, the Hilton Nagoya is the city's only international full service hotel providing world class accommodation, banquet and restaurant facilities in the city center. The hotel is close to the world’s largest planetarium of Nagoya City Science Museum and provides a complimentary shuttle service to nearby attractions such as Nagoya Castle and Nagoya station. Guest rooms feature modern interiors, all contemporary comforts with dynamic city view including the most refreshing, restful bed, LCD TV with entertainment channels and high speed internet access. A full range of branded quality amenities, as well as comfortable bathrobes, Japanesse Yukata and slippers are offered in all guest rooms. The hotel offers 16 banquet rooms, with wireless internet access. Swim in the 49-foot indoor pool or work out in the 24/7 gym and relax in the sauna. Choose from 6 restaurants and bars at this Nagoya hotel and do business in the Executive Lounge or one of 16 banquet rooms for 10 -1200. Nagoya, Japan's one of the largest city makes a great base for exploring central Japan, beginning with the highlights of Nagoya's cultural and industrial heritage, excellent shopping and entertainment, as well as exploring the Ise Grand Shrine, the World Heritage sites of Shirakawa-go.
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Property amenities
Paid private parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Airport transportation
Parking
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Room service
Iron
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Japanese

Location

Full view
95Great for walkers
Grade: 95 out of 100
627Restaurantswithin 0.5 km
29Attractionswithin 0.5 km
2104Reviews24Q+A90Room tips
Traveller rating
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nldogbert wrote a review Nov 2022
Eindhoven, The Netherlands3075 contributions571 helpful votes
+1
I initially was supposed to stay at this property for 2 nights, however due to some issues with my flights, I arrived 12 hours later into Nagoya. Although my initial night rate already passed the cancellation cut off time, after calling the property and informing of my issue, they waived the penalty and I could still keep my 2nd night. Although I have been to Nagoya numerous times, this was my 2nd time staying at this property some years after my last stay. Location The property is not really well located - it is outside of any major shopping area nor close to any public transportation options. It was about 15-20 mins walk from the JR main station (Nagoya has a 2 other main train operators which have their own stations). Close to the hotel there are the usual 24 hour convenience store and a few options for food and drink. Outside of that, there is not much of interest as it's surrounded mainly by office buildings/companies. I found this to be one of the main negative point of this property. Check In Arriving around noon time, the lobby area was rather busy including the check-in desks, however within a minute of so, one of the front desk associate became free and I was called over. I was checked in by a friendly and welcoming associate - which in my opinion with a much higher English proficiency compared to my other experience. During the check-in process, the conversation was a good balance between being casual yet professional. My HHonors elite status was recognized and I already noticed in the app that I was upgraded to an Executive room - I did not pursue to request for additional upgrade since it was just one night and I would be out for the rest of the time. A rundown of the benefits, executive lounge and breakfast information was provided including an information sheet. Room I found the room on a spacious side - especially for a property in a major city. What I found really nice was the interior design of the room - although simple, as in Japanese simplicity, due to the clever combined western and Japanese influence design, the room still felt contemporary and even though the hotel is not new, it did not feel dated (like quite a lot of international hotel chains in Japan). This design was for me one of the most memorable aspect of the property/room. From furnishing point of view, there was a nice long sofa running along the window and a working cum dining desk. At the entrance hallway was two smaller wardrobe separated by an area for luggage. There was minibar area with the usual coffee/tea making amenities. As usual in most Japanese hotel, a pair of Japanese sleepware was also provided. There was also a small box of pralines offered - which I am not sure if it was because I was an elite member or a standard welcome gift for guests in the Executive room, as there was no specific note about it. Sleep quality was very good - with as expected climate control unit and the mattress, was not too hard nor soft. Noise disturbance from both internal and external was close to non-existence. TV channels - like at most international chain branded hotels was limited for non-Japanese options. Internet speed was stable and good. The bathroom size was sufficient - with a nice large shower combined bathtub area. As usual water temperature and pressure was very good. Toiletries were the usual Crabtree and Evelyn brand type. The toilet was equipped with the expected Japanese washlet type. Executive Lounge The lounge was situated a floor above my floor - and as expected, it was a very well appointed lounge. In order to accommodate the number of lounge guests especially during the evening hour, they had a spill over area across the main lounge. I only had the opportunity to visit the lounge during the evening hours and although busy, I did manage to find a table. For lounge eligible guests, there is also the option to carry out the check-in/out process at the lounge. (I was not offered this nor took advantage of this the next day). The staff in the lounge was also very welcoming and friendly. The food and beverages offered at the lounge was very good - as expected from lounges in Japan (which is why it can get very crowded). There was more than sufficient food to make a evening meal out of the offerings. Food refill was good, although for some dishes that ran out, it was replaced with another option. Breakfast The breakfast was served at the main restaurant of the hotel located opposite the check-in area. I am not sure if under normal conditions (outside of the pandemic) is offered at the lounge. The hotel does seem to be quite packed, as the breakfast room was very crowded when I visited. The breakfast offering was very good - with a good mix of western and local options. Even within the local Japanese options, they did have even localized dishes from Nagoya itself. The quality as expected was high. I believe that you could also have eggs to order - however since I did not have too much time, I did not bother to enquire about that. Overall Check-out process was efficient, but the agent checking me out was the total opposite in behaviour during my check-in. To sum up, this property is in my opinion very good in general overal, and I would certainly not hesitate to return to this property even though it's location is the main setback as compared to the Marriott located just above the station (and of equal caliber in quality, except that it's usually on the expensive side). An option could be for the hotel to offer a complimentary service for guests from the JR station. All in all, a good Hilton property.
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Date of stay: October 2022
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Representative Hotel Services, オーナー at Hilton Nagoya
Responded 6 days ago
Dear nldogbert, Greetings from Nagoya! Just wanted to thank you for your recent stay here at Hilton Nagoya! So glad you were able to experience our authentic Hilton hospitality. Our team certainly has personalized service as the number one focus, so I was delighted to read how much you enjoyed the Executive Lounge experience at Hilton Nagoya. Thank you and we all look forward to welcoming you back to the Hilton when your travels bring you to Nagoya.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ipu-wer wrote a review Aug 2022
Washington DC, District of Columbia26 contributions43 helpful votes
Despite being in the thick of the bon summer travel days, staff managed large crowds well by overseeing the separation between the swim vs. play lanes in the pool and by taking reservations for the executive lounge and breakfast. Fantastic experience relaxing with family in a roomy suite and the interconnected room of our friends--epic hide and seek with their little kids. Disappointed not to meet top-notch former staff Mr. T.K. but was extended very warm hospitality by Ms. F.M. on his behalf. Hearty thanks for a memorable stay!
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Date of stay: August 2022
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Representative Hotel Services, オーナー at Hilton Nagoya
Responded 11 Oct 2022
Dear Ipu-wer, Greetings from Nagoya! I was delighted to know that enjoyed your stay with us and that you were most satisfied with our team members’ services and interaction with you. It is always gratifying to receive recognition for efforts made and I have passed on your comments to our team members who I am sure will be even more motivated. We all certainly look forward to welcoming you back when your travels bring you to Nagoya.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
KI-NRT wrote a review Jun 2022
Ashiya, Japan1624 contributions342 helpful votes
Why is it that Hilton properties in the U.S. and Europe are often old, outdated and decrepit, but in Asia (especially Japan), they are still very fresh and well maintained? We were pleasantly surprised by out experience at the Hilton Osaka, and the Nagoya property is also managed at a very high standard. Hilton Nagoya is located in the dead-center of the city, and the interior is still quite fresh and up-to-date. And unlike many Hilton properties that we've tried, this one is not crying for a major refurb. From the lobby to the lounge to the restaurant area, everything is fresh, stylish and comfortable. The rooms - even the entry level ones - are sufficiently spacious and a relatively large by Japan standards. We were also impressed by the number of staff on hand - they literally had eight front desk agents throughout our stay, although - unfortunately - they were mostly standing around because of the dearth of guests during these COVID times. There isn't much to say other than the service was top notch, and we had a pleasant and flawless stay. And that's what you hope for in a Hilton property - something that's all too uncommon in many other Hiltons around the world.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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SandBTokyo wrote a review Dec 2021
Minato, Japan360 contributions142 helpful votes
Hilton is a great place to stay in central Nagoya. The rooms are as comfortable and clean as you would expect from a Hilton. The staff are all super friendly. It feels really good to stay here. The breakfast buffet is amazing. The line moves a bit slow but once you sit down it is a wonderful and relaxing breakfast. Too bad there is not onsen bath/sauna in the hotel. There is a gym, a pool and tennis court.
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Date of stay: December 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mrhouse07 wrote a review Dec 2021
Yokohama, Japan1 contribution
Great experience. Would like to stay again. Hopefully we will see you soon. Thank you for your help and thank you for the wonderful experience. Would recommend this to everyone. Hopefully we win a free trip there.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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luiscarmona2021 wrote a review Oct 2021
Miami, Florida1 contribution
Excellent service, clean rooms and beautiful property! The breakfast is world class with the expected level of polite and efficient service, incredible variety and unsurpassed quality. The Hilton Nagoya makes your stay in this beautiful city that much better.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: October 2021
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Location
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Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John R wrote a review Oct 2021
Omaha, Nebraska5 contributions3 helpful votes
Well, best of two that U have stayed in. Rooms, nice, neat, comfortable. Breakfast buffet: Best ever. Fitness facility: Best I have seen in a hotel; very comprehensive. Loaner bikes: Tour Nagiya easily and efficiently. Staff: Super friendly and helpful in all requests. Love this hotel!
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mrjmrsan wrote a review Oct 2021
15 contributions25 helpful votes
Again , Hilton Nagoya is our favorite hotel to visit. The staff really make you feel like family. The smiles are truly genuine and the saddest experience is leaving. I recommend that if you are in Nagoya that you treat yourself to a stay at this hotel. If you have a chance, stop by Genji the Japanese restaurant. Tatsuya was an amazing chef and Yuhri was amazing in accommodating our family.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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dlcasan wrote a review Sep 2021
36 contributions22 helpful votes
This hotel is in the middle of the city with easy access everywhere. The staff is always super friendly and accommodating. Gym was just recently updated with top notch equipments and room is clean and nice.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2021
Value
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Location
Cleanliness
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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victornomichith wrote a review Aug 2021
Nagoya, Japan1 contribution
There are too many people to name. I would feel like I left someone out if I started naming names. Every last person from the front desk, bell hops, kitchen, wait staff, room cleaning, and so many more did an amazing job. I’ve stayed at other Hilton’s, but Nagoya Hilton is by far the Gold Standard by which all in the Service Industry should operate. They should be used as the benchmark for all your hotels. I highly recommend the Nagoya Hilton to everyone!
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2021
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$167 - US$266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton nagoya hotel nagoya, nagoya hilton
LOCATION
JapanChubuTokaiAichi PrefectureNagoyaNakaSakaeNagoya Station / Sakae / Fushimi / Nagoya Castle
NUMBER OF ROOMS
460
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HILTON NAGOYA (S̶$̶2̶9̶6̶) S$214: UPDATED 2022 Hotel Reviews, Price Comparison and 1,826 Photos (Sakae, Japan) - Tripadvisor

Frequently Asked Questions about Hilton Nagoya
Which popular attractions are close to Hilton Nagoya?
Nearby attractions include Chubu Electric Power Science Museum (0.4 km), Misonoza (0.2 km), and Naya Bridge (0.2 km).
What are some of the property amenities at Hilton Nagoya?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Nagoya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Nagoya?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Nagoya?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hilton Nagoya?
Conveniently located restaurants include Ichibiki, Shooters Sports Bar & Grill, and Daijin Honten.
Are there opportunities to exercise at Hilton Nagoya?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does Hilton Nagoya have airport transportation?
Yes, Hilton Nagoya offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Hilton Nagoya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Nagoya?
The staff speaks multiple languages, including English and Japanese.