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Quality Resort Sorrento Beach

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Quality Resort Sorrento Beach
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241 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Cambridge, United Kingdom
Reviewed 3 weeks ago

We could not fault our stay at the Quality Resort. The location is fantastic, opposite the most wonderful beach. What made our stay extra special was the excellent standard of service from the fantastic staff. Heather,Kaitlin and the team were so helpful and ensured we had a memorable stay. Nothing was too much trouble, and I highly recommend the apartments...

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Helpful?
Thank Archie97
Andrew S, Owner at Quality Resort Sorrento Beach, responded to this review

We all appreciate your comments and glad you enjoyed your stay. My staff and I strive to make all guest stays the best we can and encourage those returning to book direct. It means we can ask you what will make your stay better and give you the best deal.

Reviewed 4 weeks ago via mobile

Repeat stays due to service and quality. Nice clean rooms some rooms have ocean views and 3 bedrooms. Have stayed alone, with my daughters and grand children. Also just a quiet weekend alone with hubby. In all circumstances clean and quiet and breakfast lovely meal too.

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Helpful?
Thank Lee D
Andrew S, Owner at Quality Resort Sorrento Beach, responded to this review

Always a pleasure to have you back Lee. Your feedback highlights one of our strengths being the variety of room types suitable for romantic getaways in 1 bedroom Spa apartments to family holidays in the newly renovated 2 and 3 bedroom units. Please remember to book direct next time for the best deals and service.

Adelaide, Australia
Reviewed 10 December 2016

I rang the Resort to book accommodation over Christmas . I was initially told that it was booked out . Then I was told they might be able to fit me in . I quoted $ 1900.00 for 4 night and was told I had to book for 5 nights so I was ,in effect , quoted for 5 nights...

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Helpful?
Thank bart169
Andrew S, Owner at Quality Resort Sorrento Beach, responded to this review

Thank you for your feedback. Xmas is a busy time for us by the beach and there are very few rooms left so there is usually a minimum nights booking restriction based on the room type required. None of our rates add up to $1900 and we could offer a hotel room for approx. $900 including breakfast, Wifi and parking...

Reviewed 8 December 2016

We stayed a week here .Good bed comfortable room with lovely ocean views,it was very windy in the afternoons but lovely in mornings.The building has no lifts so when you park your car in car park ,be prepared to carry luggage up stairs to 1st floor then more stairs to second floor I did notice some unites on ground level...

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Helpful?
Thank Terry Q
Andrew S, Owner at Quality Resort Sorrento Beach, responded to this review

Dear Terry, thanks for the time taken to review us. We are currently undergoing a gradual renovation of most units, so when you stay next please ask for these..

Adelaide
Reviewed 17 November 2016 via mobile

Stayed here for three nights, beds were comfortable, the one bedroom apartment was large. Had everything you need. Only thing is we didn't hire a car and I strongly suggest hire a car if you don't have one or difficult to get around

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Helpful?
Thank vtipping
Andrew S, Owner at Quality Resort Sorrento Beach, responded to this review

Good review, thanks. There is a public bus that runs to the train station and shops regularly, however its not as convenient as a car so lucky we have free parking for next time..

Brisbane, Australia
Reviewed 15 November 2016

Lovely modern apartment. Very nice location, and beautiful views of Sorrento beach. Accessible to shops, and friendly staff. The only negative I could think of is that it's not as sound proof as some apartments I've visited. But still would highly recommend!

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Helpful?
Thank natmurray88
Andrew S, Owner at Quality Resort Sorrento Beach, responded to this review

Thanks and see you again soon.

Malahide, Ireland
Reviewed 4 November 2016

This is my first review. We stayed for a weekend last week as we were attending a wedding nearby at the yacht club. It was great for us staying close by which saved on taxis. The room we stayed in was a two bedroom apartment (we shared a room with family) and the room was fine for us. The only...

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Helpful?
Thank patrickbyrne57
Andrew S, Owner at Quality Resort Sorrento Beach, responded to this review

Thanks Patrick for an excellent review and your honest feedback. I apologize for the delay in replying as I have been addressing your concerns. I can confirm that the staff for breakfast have been changed to more "service" orientated and are a great new addition to our team. I have also organised some pricing for new larger TVs in most...

Perth, Australia
Reviewed 2 November 2016 via mobile

The worst place I've ever stayed. The room smells old and musty the beds horrible the Decorated about 30 years old. Court yard picture below is a joke! You must be joking charging $250 a night here. Horrible

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1Thank Peter R
Andrew S, Owner at Quality Resort Sorrento Beach, responded to this review

Thanks Peter for your feedback. There is 1 unit of the 81 within the complex that is not run by us so you may have stayed in that one. If you had approached my staff at reception and advised them, they would have moved you to one of our renovated apartments. We have almost finished renovations for all the older...

Hobart, Australia
Reviewed 31 October 2016

Stayed a couple of nights last week as part of a Sightseeing Pass Australia package to WA. Was fortunate to have a room overlooking the ocean. Clean and comfortable room, close to a collection of local restaurants (voyage kitchen was awesome!), Oceanside walking path, and the "Hillarys" complex.

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Thank Huon2
Andrew S, Owner at Quality Resort Sorrento Beach, responded to this review

Glad to see that you took advantage of the great Sightseeing Pass that is on offer for our region. We look forward to hosting you and your family when you are in Perth next time.

Melbourne, Australia
Reviewed 25 October 2016

booked the entire hotel for a week for 2016 australian uni games, the hotel was clean comfortable, and right beside the beach, the staff were super helpful, the coffee every morning before we daparted was great, highly reccomend this hotel

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1Thank mrprince
Andrew S, Owner at Quality Resort Sorrento Beach, responded to this review

Thanks for the business and for the group being so well organised. It was a pleasure for me and my staff to host you this year and look forward to next time.

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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast Available
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Quality Resort Sorrento Beach

Address: 1 Padbury Cir, Sorrento, Joondalup, Western Australia 6020, Australia
Region: Australia > Western Australia > Greater Perth > Joondalup > Sorrento
Price Range: $180 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Resort Sorrento Beach 4*
Number of rooms: 80
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Also Known As:
Quality Resort Sorrento Beach Hotel Sorrento
Quality Hotel Sorrento Beach
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Questions & Answers

Here's what travellers have asked, with answers from Quality Resort Sorrento Beach staff and other travellers.
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Questions? Get answers from Quality Resort Sorrento Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper level overlooking ocean”
 of 5 bubbles Archie97, 28 Dec 2016 | Read review
“Ocean view,be prepared for the afternoon wind”
 of 5 bubbles 802terryq, 7 Dec 2016 | Read review
“Just ask. They seemed very obliged to help us.”
 of 5 bubbles patrickbyrne57, 3 Nov 2016 | Read review
“try and get a room with a spa”
 of 5 bubbles mrprince, 24 Oct 2016 | Read review
“Room 77 fabulous”
 of 5 bubbles Gaile100, 23 Oct 2016 | Read review
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