Highly recommended hotel,fantastic, incredible experience,the room is has complete staff to use,very nice and comfortable beds,the toilet is very clean,and I love to stay in the terrace during morning
Value for money. Manage to secure King deluxe room. Ideal for couples to spend quality time together. Ample parking space Light cooking is available Washing clothes is available WiFi is super fast Balcony for fresh air Bathtub is big for 2 Large bed Overall The services are excellent without a doubt will repeat the stay there again.
If you are in need of a quick getaway to rest and rejuvenate, this is the place for you. The sea facing unit had a balcony to enjoy the evening breeze and watch the sun setting. The bedding is sooooo comfortable and cosy, you will find it difficult to get out of bed in the morning!! The black out curtains help too :) soaking in their deep bathtub is also a must to rest your weary body. The well furnished kitchenette and microwave was a welcome addition, but the washer dryer was a lovely surprise - never have I come home from a staycation with no dirty laundry - thank you Frasers Place, we will definitely be back!!
Overall was good, but the only thing is too bad the breakfast was mot buffet style. The food is standard but the service of the staff is not very good... Due to covid, I understand that food will be served by staff but we request to toast the bread. The staff didn’t really toast the bread well enough :( Other than that, the stay is pleasant!
Front desk staff are super duper polite and responsive! I don’t remember his name but maybe is Alex? It’s guy wearing spectacles. I’m amazed that because when we asked about our room type whether is it a corner room or higher floor, he even took a paper to draw out the floor layout and explain to us! This gesture really make me feels great. As I’m also working as a hotel front desk receptionist for few years, but I admit I don’t have the enthusiasm to draw some layout and explain to the guest floor by floor. This guy really deserve a big thumbs up in accommodating guest! Breakfast is somehow no longer ‘buffet style’ Maybe due to MCO, food is lesser. It’s still like buffet style, just standing in an appropriate distance and tell them what food do you want and they take for you. The room are super duper spacious. Stoves, cutlery,bowl,washing machine detergent is all there! It’s totally consider as a apartment for daily life!!! If you’re planning for a long stay, go ahead for this types of rooms. Totally worth it as we booked 2days 1night, 2 pax for RM355 only which include breakfast. Bathroom is included bathtub as well. Overall, super satisfied with this stay. I can say it’s the most satisfying hotel stay that I’ve ever been in JB.…