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Sunway Hotel Big Box

Persiaran Medini 5, Iskandar Puteri 79250 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (140)
Room & Suite (8)
Pool & Beach (2)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 28/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sunway Hotel Big Box
Updated 28/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#1 of 6 hotels in Iskandar Puteri
Sunway Hotel Big Box is a 4-star 284-room hotel, located within easy reach to Johor Bahru City Centre and minutes from the Malaysia-Singapore Second Link. The hotel features a collection of guestrooms, an all-day dining restaurant, meeting rooms, outdoor swimming pool and a 24-hour fitness centre. The 15-storey hotel is connected directly to Sunway Big Box Retail Park and X PARK.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Canoeing offsite
Children's television networks
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Secured parking
Pool / beach towels
Infinity pool
Adult pool
Outdoor pool
Fitness / spa changing rooms
Breakfast available
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Kids pool
Highchairs available
Airport transportation
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Dining area
Interconnected rooms available
Room service
Seating area
Separate dining area
Separate living room
Wardrobe / wardrobe
Bottled water
Clothes rack
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
Languages Spoken
English, Chinese, Malay
85Reviews0Q+A9Room tips
Traveller rating
  • 81
  • 2
  • 2
  • 0
  • 0
Time of year
Traveller type
Selected filters
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Popular mentions
Shafeikha zainal wrote a review 23 Jan
2 contributions
Hotel clean, staff friendly.. duty manager during the day us Mr Faezal. He was awesome person. Very nice and kind.. My mom happy with overall service.. Will come again later.. Thumbs up... All the staff very nice..the breakfast also nice.. Recommended hotel... My mom was so happy for the treat..
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Date of stay: January 2022Trip type: Travelled with family
Izza wrote a review 23 Jan
1 contribution
Great hotel, clean and modern design..the staff was super friendly, and we even get a cake for my son birthday..the pool experience also superb..thanks sunway big box hotel,definitely will come again next time👍🏻
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Date of stay: January 2022Trip type: Travelled with family
Hazriq wrote a review 21 Jan
1 contribution
I was here with my family of 5. The hotel is located near to all amenities avalable in the area - Book Xcess, a street mall, XTreme park, restaurants and all. The room is very tidy and very clean. The F&B food is very good with reasonable pricing. The breakfast spread is also aplenty with many choices. And to top it off - the staffers are very helpful and very kind and courteous. The front desk Manager at that time (Mr. Fazraf Sher) had took care of us throughout our stay by assiting during our check in-out process, showing us the nearby attraction areas and also informed us of the nice eateries around the area. We would like to commend Mr Fazraf and hope we can meet again in Sunway Big Box hotel Iskandar Puteri
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Date of stay: December 2021
Sleep Quality
Room Tip: Find Mr Fazraf and get valuable advice and hints from him
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Ms wrote a review 15 Jan
1 contribution
Second time staying sunway hotel with family. Kids friendly hotel. New and clean, facilities are good. Overall nice experience, staffs are thoughtful and friendly :) definitely will recommend my friends to come for weekend staycation.
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Date of stay: January 2022Trip type: Travelled with family
El_onyx wrote a review 11 Jan
Seremban, Malaysia16 contributions2 helpful votes
We visited this hotel earlier this month. Of course, since this hotel is still new, of course, the rooms were clean, and the beds were comfortable. We went there with our children, ages 7 and 4 years old. We first booked the deluxe room, but unfortunately, the rooms for the deluxe were fully booked and only the twin rooms were available. We agreed as it was already night time when we reached there. However, after we entered the room, we found out that the twin room was too small, I mean the bed, so we went to the front desk and asked for a family suite. Luckily, we were given a room for an upgrade, and the process of changing the room was fast. We stayed there for 3 days and 2 nights, and it was the perfect size and space for what I needed. extremely clean and comfortable. Ideally located near Legoland Malaysia, on the left and right of the hotel, access to retail stores as well as a bookstore (bookXcess). It is in a fantastic location for travelers. I would recommend this hotel to all who travel to this city. No complaints about their breakfast, and the room service (dinner) was also great. The staff were very amazing and provided quality service. Thank you to Ms. Vivien, Mr. Farshad (I can't remember his name but he is the customer relation manager), and Ms. Azura for your wonderful service. We would definitely stay there again.
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Date of stay: January 2022Trip type: Travelled with family
Room Tip: If you are looking for a hotel that is nearby to Legoland, you'd better stay at this hotel...
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MalaysiaJohorJohor Bahru DistrictIskandar Puteri
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Frequently Asked Questions about Sunway Hotel Big Box
Which popular attractions are close to Sunway Hotel Big Box?
Nearby attractions include Legoland Malaysia (4.4 km), Singapore Discovery Centre (7.6 km), and Puteri Harbour (3.9 km).
What are some of the property amenities at Sunway Hotel Big Box?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Sunway Hotel Big Box?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunway Hotel Big Box?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sunway Hotel Big Box?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Sunway Hotel Big Box?
Conveniently located restaurants include Spice Grill, Coppola Family Pizzeria & Wine Bar, and Olive Kitchen + Bar.
Are there opportunities to exercise at Sunway Hotel Big Box?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Sunway Hotel Big Box have airport transportation?
Yes, Sunway Hotel Big Box offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Sunway Hotel Big Box offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sunway Hotel Big Box?
The staff speaks multiple languages, including English, Chinese, and Malay.
Are there any historical sites close to Sunway Hotel Big Box?
Many travellers enjoy visiting Bukit Batok WWII Memorial Site (14.8 km) and Kranji Beach Battle Site (12.4 km).