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About
#5 of 10 hotels in Pensacola Beach
Location
Cleanliness
Service
Value
Portofino Island Resort’s two- and three-bedroom beach condo rentals or "Sky Homes" are designed to provide your very own modern, luxury sanctuary while staying naturally connected to the natural beauty of the Gulf Coast. Every room in every Sky Home has a water view. No Sky Home sits below the fifth floor. Spacious and comfortable, each Sky Home is at least twice as wide as a typical beach condo. With private water-view balconies, each is equipped with all the conveniences you’d expect to find in a premier resort, including spacious closets with extra linens and pillows, as well as a dishwasher, washer/dryer and much more. Every room has its own full bathroom plus a half-bath for Sky Home common-area use. Each of Portofino’s five Mediterranean-inspired towers features its own exclusive outdoor pool and revitalizing whirlpool spa, plus covered parking for your convenience. Gaze across the serene waters of Santa Rosa Sound or the Gulf of Mexico from your own private balcony. Relax after a day at the beach over dinner prepared in your fully-equipped kitchen. For an added level of luxury, try our Premier Club Chef-to-You and Spa-to-You services and let our talented chef and experienced massage therapists provide their services in the comfort and privacy of your own suite. Named one of Southern Living’s 10 Best Family-Friendly Beach Hotels in Florida
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Children Activities (Kid / Family Friendly)
Wifi
Hot bath
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Yoga classes
Fitness classes
Sauna
Coffee shop
Restaurant
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Boating
Mini golf
Snorkelling
Tennis court
Water sport equipment rentals
Aerobics
Aerobics offsite
Kids club
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Concierge
Gift shop
Non-smoking hotel
Outdoor furniture
ATM on site
24-hour front desk
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Dining area
Private balcony
Coffee / tea maker
Dishwasher
Cable / satellite TV
Flatscreen TV
Room service
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Bay View
Hotel links
Location
40Car recommended
Grade: 40 out of 100
98Restaurantswithin 10 km
37Attractionswithin 10 km
Contact
10 Portofino Dr, Pensacola Beach, FL 32561-2465
Getting there
Car HireSee all Pensacola Beach car hire
1539Reviews60Q+A100Room tips
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Portofino is a really nice place. Our condo rental was the penthouse on Tower 5; the 21st floor. Three bedrooms, four baths, wrap-around balcony. Top TOP shelf place. The staff was super friendly, the bars & food excellent and fairly priced. Super safe with a guard on the resort entrance. Absolutely beautiful views. Couldn't ask for more; truly, the best.
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Date of stay: November 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 9 Jan 2023
Hi David! Thank you for choosing our resort as your vacation destination. We are so glad you enjoyed your stay. It sounds like many wonderful memories were made. Please come back and see us again next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
we wanted a resort with a great pool scene and this did not disappoint! There are two pools at the Lifestyle Center (and one is strangely heated even when it is 100 degrees out...) and they have a bar and outdoor restaurant right there at the pool. You can walk over and order or they servers will come to you. I was very impressed with how good the food was and how attentive the servers were. We never waited forever to place an order or for an order to show up. We also wanted a big condo so our family could spread out and the condo was very nice and spacious. The beach was a quick ten minute walk (we were in tower 4 which was so perfect because it was right next door to the lifestyle center) and the beach was so pretty and not overcrowded as this portion of the beach is far away from the main part. Arriving was a little rough because we arrived early and I figured that there would be somewhere air conditioned to wait for our room and NO, if you have kids, there is not any place like that because the kids are not allowed up in the spa which is the only inside place to sit. I had read about the starbucks and the pizza restaurant and the Coastal restaurant and the al fresco restaurant and I figured that there would be somewhere indoors to sit and there is not. So, if you check in early and you need to get out of the sun, go back to the pier and go to a restaurant or shopping. The lifestyle center is really like a hallway through a building on your way to the pool. The Coastal restaurant is not open mid afternoon and nothing else (other than the spa) has seating. The starbucks is a very abbreviated menu available from the VERY small market. The Market is really the size of a large elevator so do not expect to buy a lot of stuff there. They had a very small amount of soda and some wine and small bottles of liquor and some super small sized travel packs of this and that but they did not have regular sized bags of chips, crackers, cookies etc. I went down to see if they had any shampoo (the ones in the room are tiny if you will be washing your hair daily) and they did not have anything like that. Bring your own! Beach and pool towels are not provided so pack your own. If you are not renting a car, be aware that uber is not plentiful so you may have to wait a bit. We never had to wait over 20 minutes so that was not too bad but on our checkout day when our scheduled ztrip never showed up to take us to the airport (grrrr) uber was also not available so my takeaway is that you can't really rely on uber here (or ztrip!). The front desk has some names of locals that run cab services so be sure to use one of them to set up ride back to airport! We never used the trolley to get to the pier (it runs from 4 to midnight) but it looked like a good option. Overall, we had a great time, the food from Al Fresco was incredible every single time we ordered from their fairly large menu, and the service was great!…
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Date of stay: June 2022
Value
Location
Service
Room Tip: Tower 4 had a great view of the main pool and the bay!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 8 Aug 2022
Hi Pharmerjill - Thank you for your review. We are thrilled to hear that you enjoyed your stay with us. Please come back and see us again next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Views are awesome. Condo cleanliness was not. Keurig water tank had mildew. Floors were dirty. Sheets were dirty. Is it worth your money? Idk. If you don’t mind cleaning and doing laundry upon arrival then sure! Also I did email management about the condition of the condo and I never received a response.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 9 Jan 2023
Hi sIslanders82 - thank you for choosing our resort as your vacation destination. we are sorry to hear about your experience with us. We would like to learn more about your concerns to see how we can help. Please give us a call at 850.916.5000. We hope you will give us another chance in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
landscaping was wonderful, as were all of the staff. Food was of exceptionally poor standard and the drinks were bland. The cost of activities and rentals were far too high and probably were so because the resort was so far away from the main beach. The beach itself was exceptional. We stayed in tower 4 room 1304. It was furthest away from the beach and I would not choose this option again. The view was wonderful. The apartment was looking very tired, the bathrooms were very old fashioned and there was substantial mold on the doors, the apartment needed a thorough paint job. The bed was soft and the pillows were cheap. It was very clean though.
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
Room Tip: for beach avoid tower 4 but it is close to the main hub of the resort
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 9 Jan 2023
Hi Rebecca! Thank you for choosing our resort as your vacation destination. We appreciate your review & feedback. We are always looking for ways to improve and your review was very helpful. Please come back and see us again next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cooktop on stove did not work, was reported every day, on the 4th day someone came to the room to check it, left a mess on the kitchen floor and did not fix anything. With what this resort charges this should of been taken care of immediately. Room decor was great and comfy beds. However the lack of concern and being unable to cook on the stovetop was a huge disappointment. Tower 4, room 2101
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 30 Sep 2022
Hi Kim - We apologize for the change that was made to your reservation. Unfortunately, we, the management company, do not have any control over decisions that are made by the owner for their unit. We understand the frustration this change has caused as you begin to prepare for your vacation and we would like the opportunity to make things right. We will be more than happy to help you find a beautiful condo for your upcoming stay. Our front desk manager would like the chance to speak with you about your upcoming reservation. At your earliest convenience, please give us a call at 850-976-7530. Again, we apologize for the inconvenience of this experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After getting engaged in June of 2021, my now-husband and I decided to go with Portofino for our wedding. We have been for the last 10 years with my family for vacations and knew we could trust everyone at the resort to help with wedding planning as we were planning our beach destination wedding from TX. We reserved 4 condos for the week, and each of them were beautifully furnished and perfect for our families and guests. In regards to wedding planning and execution, I cannot thank Emily and the rest of the Portofino staff enough. Emily, the wedding coordinator at the resort, made time to have phone calls with me, reach out to vendors, and finalize details as the day approached. Day of comes around and an hour before our beach ceremony was supposed to start large rain clouds were rolling in. We decided to move our ceremony start time forward, and Emily and the rest of the staff made the setup happen without a hitch. As the rain started pouring shortly after the ceremony Emily and other staff members carefully got all of our decorations and arbor packed away. The reception setup was beautifully executed and everyone was accommodating to the rain and crazy weather. I cannot put into words how impressed and thankful I am for Emily and the rest of the wedding day staff for making our beach wedding happen amidst the weather.…
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip: Tower three has the best views, especially the higher floors!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 20 Sep 2022
What an amazing memory, Ashlea! Thank you for choosing Portofino Island Resort as your wedding destination.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stunning ! Stunning ! Stunning ! Our family was completely blown away by the View and Opulence of this vacation rental. The panoramic views of the Gulf of Mexico, it's turquoise waters and white sandy beaches, the expanse of the Santa Rosa Sound presenting near continuously from this 18th floor gem was breathtaking. The unit was gorgeous, meticulously clean, with an unparalleled attention to detail. The amenities offered at Portofino Island Resort & Spa are endless - literally endless. I am so grateful to our host for providing our family with this opportunity to vacation in such style and accommodation. Perfect ! Perfect ! Perfect ! Mr. & Mrs C & Family
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Date of stay: June 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 8 Aug 2022
Hi Danny - Thank you for your review. We are thrilled to hear about your experience. It sounds like many wonderful memories were made during your stay with us. Please come back and see us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We haven’t left yet, but we won’t be returning. We’re staying in tower 3 and there is so much noise before 8am! Today it was the obnoxious beeping of a recycling truck off and on from 7-7:45. Who wants to be awake at 7am on vacation?! Also, the tennis court lights stay on until 10pm! If your unit faces the courts, be ready for your room to glow. Young children?… yeah… that’s a beast of a problem at bedtime. Our unit has blackout roller shades, but no curtains, so the light gap on either side is huge. The one plus was the office did tape up blackout paper for us, so that was a huge help. The pools are clean and the beach access from tower 3 is great if you dare to risk a trip where you can’t sleep past 7am. You’d think that on the 13th floor you’d be high enough not to hear car alarms, delivery trucks, trash and recycling pickup, but alas, you’re not. Maybe if you had a strictly beach facing unit?? I’m not willing to risk it another time.…
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Book a strictly ocean facing unit, floor as high up as possible and ensure your unit had blackout...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 9 Jan 2023
Hi Catb80 - we are sorry to hear about your experience with us We would like to learn more about your concerns and the unit you stayed in to see how we can help. Please give us a call at 850.916.5000. We hope you will give us another chance in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
***DO NOT RENT THIS UNIT IF AT ALL POSSIBLE*** I MEAN IT - JUST DONT*** Owner is extremely difficult to work with if you are unhappy with your stay. Dirty, it's just worn down. The grill outside is broken, balcony furniture is rusted, walls inside are FILTHY. Bedding is dirty - it is white and all the bedspreads and shams are brown from not being cleaned. Bathroom shower rods fell on my son not once but twice, the hooks are half missing. All and I mean ALL the doors are chipping, peeling with the door jams rusted and leaking down the frame - it's gross and again, dirty. Dishwasher broke 4 days into the stay and was unable to be fixed - owner tried to blame us but little does she know my husbands a plumber and even the maintenance man agreed it was the electric panel in the dishwasher. There was also a leak under the kitchen sink that we reported to owner, maintenance came out first day - buuuuuut never fixed. I cant even make this up. The views are amazing and the main resort and pools are fabulous - we have stayed here many times, but his unit and this owner TAKE THE CAKE. It is not cheap to stay here and your expectations should be high for the price - this unit will not meet your expectations. I've attached photos attached, I wish they showed better detail of how filthy and run down this unit actually was... Good luck renters - if considering Portofino - stay in building 1. We've stayed multiple times and loved every unit and the pool is very quite.…
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Date of stay: July 2022
Value
Rooms
Service
Room Tip: We have stayed in numerous units in Tower 1 - all have been fabulous and the pool is quite on...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 9 Aug 2022
Hi Sarah - we are sorry about your recent experience at our resort. Your reservation wasn’t booked directly with Portofino. For assistance with addressing your concerns, it is necessary to contact the third-party website used to book this reservation. We recommend notifying them of the details of your experience as they will be able to assist you further. We hope that you will give our resort another chance and that you will consider booking directly with Portofino in the future. To learn more about the benefits of booking direct, please click here: https://www.portofinoisland.com/resort-overview.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We booked at Portofino on the recommendation of a friend. We had never been to the panhandle and were looking for somewhere to spend our 25th anniversary. We rented condo P1-1403 and the pictures on the website didn’t do it justice. It was better than we could have hoped for. Check in was easy. Staff was friendly throughout the visit. Food and drinks were delicious. We ordered the adventure package but could have just done daily beach rentals. Each morning, walked onto the beach and were given the best chairs at the time. Great service. We used the free trolley service from 4pm- midnight to get around the island. It was great. We used grocery concierge and they delivered our groceries and put them away before we checked. Saved us so much time! We also reserved a sunset beach picnic with grocery concierge but a quick moving storm nixed that and we were able to set it up in our room. We would definitely come back again.…
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Stephanie Powell, General Manager at Portofino Island Resort
Responded 8 Aug 2022
Hi Theresa! We are thrilled to hear about your experience. It sounds like many wonderful memories were made during your stay with us. Thank you for choosing Portofino Island Resort as your vacation destination. Please come back and see us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$491 - US$729 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
portofino island hotel, portofino island pensacola, portofino pensacola fl, portofino island resort spa, portofino is resort, pensacola portofino condo, beach pensacola portofino
LOCATION
United StatesFloridaFlorida PanhandlePensacola Beach
NUMBER OF ROOMS
378
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Claim Your ListingPORTOFINO ISLAND RESORT: UPDATED 2022 Hotel Reviews, Price Comparison and 1,735 Photos (Pensacola Beach, FL) - Tripadvisor
Frequently Asked Questions about Portofino Island Resort
Which popular attractions are close to Portofino Island Resort?
Nearby attractions include UFO's Pensacola Beach (5.8 km), Gulf Islands National Seashore (6.0 km), and Pensacola Beach (0.4 km).
What are some of the property amenities at Portofino Island Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Portofino Island Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Portofino Island Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Portofino Island Resort?
Yes, free parking is available to guests.
What are some restaurants close to Portofino Island Resort?
Conveniently located restaurants include Water Pig BBQ, Red Fish Blue Fish Pensacola Beach, and The Grand Marlin of Pensacola Beach.
Are there opportunities to exercise at Portofino Island Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Portofino Island Resort have an airport shuttle?
Yes, Portofino Island Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Portofino Island Resort?
Yes, self serve laundry and a clothes dryer are offered to guests.
Does Portofino Island Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Portofino Island Resort?
Many travellers enjoy visiting Fort Pickens Area (10.9 km), Veterans Memorial Park (14.1 km), and St. Michael's Cemetery (14.7 km).