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Portofino Island Resort

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Portofino Island Resort
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1,118 Reviews from our TripAdvisor Community

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Showing 1,115: English reviews
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Reviewed 2 days ago NEWvia mobile

We became members at portofino about a month ago and love it. We have stayed on property and the rooms are spacious and nicely designed. Kids love the aqua park and water sports. We have the adventure package and it is well worth the money. The staff is very friendly but like other reviews they need to hire more staff...

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Helpful?
Thank Brent P
Louisville
Reviewed 3 days ago NEW

We had a great trip. The kids loved the adventure cove and pools. The grill/cafe by the main pool was out of sight for a resort pool grill. One small thing, the elevators were fast. We stayed on the 17th floor and I worried we would be waiting a lot. Not the case whatsoever. Add in the sun and sand...

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Thank Ken W
Madison
Reviewed 3 days ago NEW

Excellent location for a family vacation. I have referred many of my Wisconsin friends to Portfolio. The access to the bay and ocean along with the great accommodations, make this our favorite spot if we look to go to the panhandle area. Plus is it a doable drive.

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Thank victorrK8419UV
Cantonment
Reviewed 3 days ago NEW

We had breakfast two mornings at the restaurant. The first morning the food and service was GREAT. The second morning it was completely the opposite! We waited to sit while there were empty tables in the room, it took a while just to order our drinks, then it took 45 minute to get our food. When we got our food...

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Thank keithj528
Jackson, Mississippi
Reviewed 5 days ago NEW

From the moment we made a reservation to this resort through their onsite property management to the check in process to the service, everything was done on such a professional level. Every staff member from the housekeeper to the maintenance crew to the trolley driver was super friendly, happy and extremely helpful. Our children had the best time with Captain...

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Helpful?
Thank LuluIntan
Amherst
Reviewed 5 days ago NEW

We loved Portofino. Everything was beautiful and the staff were very helpful. Lots to do for every age. The condo was spotless and we loved the on site restaurants. The location was convenient to shopping and restaurants. We will definitely return!

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Thank N8898LWkellyd
Hahnville
Reviewed 5 days ago NEW

Thank you Portino for a memorable family vacation! The condos are gorgeous! My family and I were beyond amazed at such excellent customer service from your staff! Everyone, I mean everyone was so nice and friendly! The kids enjoyed all the fun Easter activities on the beach! They can't stop talking about the waterpark! Can't wait to come back!

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Thank latashiai
Cantonment
Reviewed 5 days ago NEW

Perfect vacation spot, I would recommend this vacation spot to anyone. Donesha Banks deserves a raise, every time I emailed her about something her response time was wonderful. The customer service skills where above average two

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Thank U2990SRvincentp
Atlanta, Georgia
Reviewed 6 days ago NEW

Quick weekend getaway at lovely resort. My family loved the views from our bedrooms and the spaciousness of the balcony. There is plenty to do at this resort and we loved that it was away from majority of beach crowd

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Thank 27kiab
Baton Rouge
Reviewed 6 days ago NEW

Good value, excellent location, good customer service, lots of activities for families to engage in, beautiful beach, the rooms need to be upgraded, need more servers around the pool deck, overall a great place to get away to

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Thank AKA_PearlLady

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Room Service
  • Conference Facilities

Additional Information about Portofino Island Resort

Address: 10 Portofino Dr, Pensacola Beach, FL 32561-2465
Region: United States > Florida > Florida Panhandle > Pensacola Beach
Price Range: $493 - $1,458 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portofino Island Resort 4*
Number of rooms: 378
Reservation Options:
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Also Known As:
Portofino Island Hotel
Portofino Island Pensacola
Portofino Pensacola Fl
Portofino Island Resort Spa
Portofino Is Resort
Pensacola Portofino Condo
Beach Pensacola Portofino
Hotel Style:
#5 On the Beach Hotel in Pensacola Beach
#6 Business Hotel in Pensacola Beach
#7 Family Hotel in Pensacola Beach
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Questions & Answers

Here's what travellers have asked, with answers from Portofino Island Resort staff and other travellers.
19 questions
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6 months ago
Johnson City, Tennessee
9 months ago

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Questions? Get answers from Portofino Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Gulf view rooms have the best view”
LuluIntan, 19 Apr 2017 | Read review
“Bring your beach towels - they don't supply them for guests!”
compasslady, 20 Mar 2017 | Read review
“Need your own beach towels for pool”
my4b0ys, 29 Jan 2017 | Read review
“Choose a room on a higher floor for a beautiful view”
nikkio304, 4 Jan 2017 | Read review
“A higher room will give you a better view. The elevators are fast so there is no real wait.”
shaunalynn250, 3 Nov 2016 | Read review
5 of 5