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MF Harbor View Hotel Penghu

254 reviews
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Traveller (135)
Room & Suite (65)
Dining (24)
Overview
  • Excellent58%
  • Very good32%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“air con”(3 reviews)
“nice hotel”(2 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Suites
Concierge
3.5 Star Hotel
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Name/address in local language
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1 - 5 of 37 reviews
Reviewed 2 weeks ago

Centrally located, this hotel is ideal for walking to most places in Magong. Staff were very helpful and spoke some English. The decor is rather dated, but the place is well maintained overall. Our friends in a 2nd room had problems with cigarette smoke coming...More

Thank nzbear
Response from Xavier813, 公關經理 at MF Harbor View Hotel PenghuResponded 1 week ago

Dear Guest, Thank you for choosing MF HOTEL PENGHU and spare time to share with us your MF HOTEL experience online. It's our honor to learn that in general you had a pleasant stay with us. It’s truly one genuine happiness to receive such a...More

Reviewed 8 November 2017

I booked this hotel three weeks before arriving to Taiwan, and I was worried about the shuttle services between the airport to the hotel. Actually my worry was unnecessary, you can just send the hotel your arrival information, and they will provide you the detail...More

Review collected in partnership with this hotel
Thank RLMarkham
Response from Xavier813, 公關經理 at MF Harbor View Hotel PenghuResponded 16 November 2017

Dear Guest, Thank you for choosing MF HOTEL PENGHU and spare time to share with us your MF HOTEL experience online. It's our honor to learn that in general you had a pleasant stay with us. It’s truly one genuine happiness to receive such a...More

Reviewed 19 October 2017 via mobile

Hotel is located near the old street and other attractions that are within walking distance. About half an hour from the airport by car, can just take the taxi located outside the airport if there's no hotel pick up. Overall, good stay.More

Thank wm1509
Response from Xavier813, 公關經理 at MF Harbor View Hotel PenghuResponded 27 October 2017

Dear Guest, Thank you for choosing MF HOTEL PENGHU and spare time to share with us your MF HOTEL experience online. It's our honor to learn that in general you had a pleasant stay with us. It’s truly one genuine happiness to receive such a...More

Reviewed 7 August 2017

Staff is friendly, room is a bit cramped and quite damp and humid. Many restaurants around the area to choose from, very convenient. Wifi was not the best and the rooms could use some upgrade. A good but not great experience.More

Thank semanticvision
Response from Xavier813, 公關經理 at MF Harbor View Hotel PenghuResponded 9 August 2017

Dear Guest, Thank you for choosing MF HOTEL PENGHU and spare time to share with us your MF HOTEL experience online. All your kind suggestions have been pass to the maintenance department and looking for better solutions, we shall improve the situation and looking forward...More

Reviewed 30 June 2017

Did not do airport pick-up despite reservation. Nightmare to get to hotel trying to get taxi. Did not do drop off to airport as well. Front refused to provide drop off at airport. Book at your own risk!More

Thank jmseight
Response from Xavier813, 公關經理 at MF Harbor View Hotel PenghuResponded 15 July 2017

您好 如同我們在Google商家上資訊處所回覆的內容,飯店的確有提供機場與飯店間定時定點的收費制預約制接駁車班趟次服務。只是我們飯店所提供的接駁服務是有時間限制與班次規劃的。 承上,若任何旅客有需求並購買往返機場飯店的接駁車班,只要在提供服務時間內且依照班表預約好車班趟次,我們絕對是非常樂意依照表定內容為您服務。 相反的,若因旅客的班機時間無法配合飯店預排之趟次時間表或超出提供服務的工作時間,或是沒有事先預約等狀況,我們必須請旅客自行採用其它交通方式。有關接駁車班資訊內容我們都有在官網上已有清楚說明。我們每天以接近14~16般的車班服務事先預約的客人,這點絕對是事實且可受檢驗。 針對您的客訴,本飯店說明如下: 您(住宿人)的房間訂房人於您預定入住日當天才向本飯店客務表示需要更換入住人姓名,本飯店客務依照規定向您的訂房人索取您的聯絡手機號碼,訂房人表示您的電話是美國手機號碼,在國內不會通,所以並沒有給我們您的聯繫電話。因此,我們飯店這邊只能「被動等候」您的主動聯繫。 當您與櫃檯聯繫時,我們飯店客務櫃台人員已告知您,您入住當日離您飛機航班最接近的車班已排定,請您必須要配合當日已預約排定好的車班。基於飯店服務的精神與態度,我們也告訴您,我們會視當日狀況協助安排您的接駁車班。 您抵達澎湖當日,除了您所搭乘抵達的班機抵達澎湖時間的確與我們事先預排車班趟次未能同步接軌,加上您個人在不願意等侯下一班有空位的趟次的情況下,還有您也未於班機抵達澎湖時與飯店再次聯繫(電話為提供給我們飯店)便自行安排前往飯店。 針對您回程送機部分,是因為您所欲搭乘的班機已超出接駁服務時間,所以我們才建議您應採行其它交通接駁方式而非搭乘飯店接駁車趟。 這邊再次與您澄清與說明:本飯店的接駁服務一直以來都是以「固定的」車班趟次提供給有接駁服務需求的旅客,另外,礙於夏天期間航空班次相當多而且抵達時間有時候會因誤點而有差異,因此,我們都採取事先預約車班的規定,以便讓往返機場飯店間不論是接機或是送機的旅客有最大的可預測狀態。針對臨時抵達而有購買接駁的旅客,我們則採取限空位搭乘或是自理。我們飯店一直期待能夠服務到最多的旅客,並讓大家都感到滿意。 請您要理解,我們不是只服務您一個客人而已,您個人於入住當日從台灣要起飛前才與飯店聯絡(沒有事先預約),又所搭乘的班機抵達時間無法與最接近您的車班順利接上。我們的服務人員已告您請您等候下一有空位的車趟。而您個人在我們飯店櫃檯所爭執的趟次,也已經有其他事先預約該班次的旅客,我們不可能也不允許只為了等您個人而必須調整延後已提前預約該車班的旅客。畢竟,我們飯店接駁服務並不是「專車、專人的接送服務」,這兩者之間有著很大的差距,請您能夠理解。 我們深信,任何服務都是有順序、有價的。針對您的負面評論,經過我們內部調查,我們對於當日接駁的狀況不認為有差別待遇或是不遵守接駁車條款。依據您在評論版上的敘述,若您的心情因此而有任何的不愉悅,我們認為不應該是我們飯店的責任。在此,還請您明白,同時,也請您務必要回收負評。因為您偏頗的簡短評論造成我們的信譽損傷,非我方樂見。我們也保留錄影畫面,並在此向您宣告我方應有權益不該受損。 最後,我們必須向其他會來看tripadvisor的瀏覽者強調。我們飯店針對「機場接駁服務」都有在官網上面以及各種客服通路上有著明確的標示。也請其他有接駁服務需求的旅客參閱,有任何問題也請與我們聯繫。 謝謝 Dear Guest, As we previous replied on Google business, we do have scheduled transportation time table with fixed departure time from Magong airport to hotel and vice versa; if one's booking...More

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Awards & Recognition
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Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Concierge
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
US$49 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$49 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (135)
Room & Suite (65)
Dining (24)
Hotel & Grounds (94)
Bathroom (12)
Business Centre & Event Rooms (4)
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Room Tips
"Some rooms get a sea/harbour view, so ask when checking in."
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"Choose another hotel with pick-up from airport to avoid nightmare with taxi."
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"Higher floors with a view to the harbour"
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"When in doubt, ask the front desk staffs"
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