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Agua Hotels Mondim de Basto

Expedia.comUS$55*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Agua Hotels Mondim de Basto
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719 Reviews from our TripAdvisor Community

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Showing 45: English reviews
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Crawley, United Kingdom
Reviewed 6 days ago NEWvia mobile

Quite upset at having to write a less than perfect review (first time ever) but i think its because i'd built this holiday up so much over the last few months. We come often to Portugal so when i booked this i decided to go mad and treat us to a hot tub room with river views (my escape whilst...

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Thank Janine C
Reviewed 1 week ago NEWvia mobile

This hotel has a perfect architecture making you feel as the buildings aren't there and at the same time giving you incredible views of the beautiful surroundings wherever you are, whether in the restaurant, the breakfast area, spa, gardens or rooms. It's absolutely breathtaking. It is going under renovation now but we didn't feel it very much. The rooms are...

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Thank João Á
Vila do Conde, Portugal
Reviewed 10 March 2017

We had been in the hotel for roughly 5 years and it was a good experience, but unfortunately this year it was not repeated. Most of the staff were not friendly or helpful. The uniforms were not presentable, one of the staff members had her trousers dirty and the next day she used them again. Dinner was horrible, breakfast was...

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Thank aritafgc
A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 21 December 2016 via mobile

The hotel just opened after construction... Gym devices are very old and some really not working... Turkish bath not working Jacuzzi not working Massages are published as 45min and last 20 minutes... The rest of time they go away and tell you "I'll be right back" They come back15min later to ask you to dress. .. session over... Amazing view...

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Thank A TripAdvisor Member
London, United Kingdom
Reviewed 4 December 2016 via mobile

Let's start with the good points. I have rarely been to a hotel as well situated as this one; the views over the mountains and down to the river in the valley are sublime and make for some stunning sunsets. The hotel's gardens are absolutely beautifully maintained and are a lovely place to relax with a book. The hotel buildings...

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Thank Rebecca C
Reviewed 25 September 2016 via mobile

This hotel is very nice, it seems a perfect fit to the surrounding environment. The staff is quite nice and helpful. The room was very comfy and seem clean. The hotel needs some improvements, he corridors walls are dirty, need some painting, almost everything could use some little repairs. For me the biggest disappointment was the inside and outside pools....

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Thank Luis M
Amb A, Gerente at Agua Hotels Mondim de Basto, responded to this review
Google Translation

Estimado (a )Cliente, Obrigado pelas suas palavras. Tudo faremos para melhorar as expectativas dos nossos clientes. Diariamente esforçamo-nos para dar...

Reviewed 10 September 2016 via mobile

We spent a week on a Voyage Prive deal which included breakfast and evening meal. The breakfast buffet was great and the evening meal included a fish and meat choice. Bearing in mind that we paid £950 including flights, this was great value. The hotel is probably more 3 stars than 4 but the setting is amazing. We went on...

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Thank Colombus72
Amb A, Gerente at Agua Hotels Mondim de Basto, responded to this review
Google Translation

Estimado (a )Cliente, Obrigado pelas suas palavras. Tudo faremos para melhorar as expectativas dos nossos clientes. Diariamente esforçamo-nos para dar...

Porto, Portugal
Reviewed 4 September 2016

The idea I had when viewing the pictures of the hotel where brilliant and peaceful. Unfortunately when staying there I saw a few disappointing things. The room was to far from the pool and breakfast area, there where traces of used tables, walls needed to be repainted, the glass next to the pool that should let you see the brilliant...

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Thank Eric S
Amb A, Gerente at Agua Hotels Mondim de Basto, responded to this review

Sir Eric , Thank you for your comments. We will take good note of them . Sincerely JB

Maidstone, United Kingdom
Reviewed 24 August 2016

All the website images promise a great experience but the reality is disappointing. The staff are very helpful and the hotel is very clean but everything has seen better days and the facilities do not justify even the discounted prices. The quality of catering - except at breakfast - is no more than average and certainly doesn't justify 4 stars

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Thank nickward2014
Amb A, Gerente at Agua Hotels Mondim de Basto, responded to this review
Google Translation

Exmo Senhor, Obrigado. Todos os apontamentos registados Vamos supera-los. A partir de 15 de Setembro vamos fazer obras de ampliação...

Reviewed 27 June 2016

Good: The hotel is quiet and well located (the view is amazing). The staff is nice and very helpful. The hotel restaurant was a very pleasant surprise in terms of food and price. The outside pool and garden were well mantained. Not so Good: The entire hotel could use some renovation works (the spa in particular).

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1Thank Joao F

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Room Service
  • Multilingual Staff
Official Description (provided by the hotel)
A stunning 4 star hotel in the art of nature with a fantastic viw to the Tamega River. ... more   less 

Additional Information about Agua Hotels Mondim de Basto

Address: Monte da Paradela, Mondim de Basto 4880-162, Portugal
Region: Portugal > Northern Portugal > Vila Real District > Mondim de Basto
Price Range: $64 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Agua Hotels Mondim de Basto 4*
Number of rooms: 44
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Questions & Answers

Here's what travellers have asked, with answers from Agua Hotels Mondim de Basto staff and other travellers.
4 questions
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Questions? Get answers from Agua Hotels Mondim de Basto staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all the rooms have seen heavy use and need refurbishment to justify the price”
nickward2014, 23 Aug 2016 | Read review
“Best view is to the mountain.”
joaof123, 26 Jun 2016 | Read review
“The houses were good, I didn't see the rooms.”
glynis2, 3 Sep 2015 | Read review
“if you look for something special to enjoy, try another place, this is too crowded”
cfrtyuhbnjiuyt, 17 Aug 2015 | Read review
“"Private houses" or rooms with view to mountain in the highest floors”
Fernando_Silva_1967, 23 Mar 2015 | Read review
5 of 5
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US$55* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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