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The Edgewater Resort & Spa

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1,479 Reviews from our TripAdvisor Community

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Showing 1,449: English reviews
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Reviewed 4 days ago NEW

We just got back from taking our girls soccer team to Rarotonga for the inaugural Kia Orana U16 Youth Football festival (great event by the way and something all U16 NZ teams should think about attending). The resort was perfect for our needs. The girls were able to stay in the 3 bedroom villas which helped reduce our costs (the...

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Helpful?
Thank B W
Edgewater2015, Guest Relations Manager at The Edgewater Resort & Spa, responded to this review

Kia Orana B W, Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay. We are happy to hear that your welcome was delivered in the true Kia Orana Polynesian greeting that we have...

Reviewed 1 week ago via mobile

We stayed for one night as our flight was delayed by Air New Zealand and they chose to put us in the Edgewater for the extra night. The hotel is very unpleasant - I try to be honest and constructive in my reviews on here, but I can't think of anything positive to say about the Edgewater. The staff are...

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4Thank Paulrproctor
Edgewater2015, Guest Relations Manager at The Edgewater Resort & Spa, responded to this review

Kia Orana Paulrproctor, Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay. Without knowing the full details surrounding the issues during your stay, we are concerned that your welcome was not delivered in...

Blenheim, New Zealand
Reviewed 1 week ago

This was our second visit too this resort and will be the last , Rooms were average (Window handles fell off, sink in bathroom leaked onto the floor, safe broken and when asked too fix never happened). The service in the restaurant was poor and sometimes staff were just rude got the impression they were not interested in providing a...

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1Thank Tanewha
Edgewater2015, Guest Relations Manager at The Edgewater Resort & Spa, responded to this review

Kia Orana Tanewha, Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay. Without knowing the full details surrounding the issues during your stay, we are concerned that your welcome was not delivered in...

Sydney, Australia
Reviewed 1 week ago

Just awful. Resort is more like a cheap ugly motel. Rooms stink and are not properly clean. Everything is outdated. Swimming pool is small, old and not maintained. Even the stairs to get to our room needed work. Wooden slates replaced broken steps. Food is average. Breakfast is underwhelming with just toast and a few spreads, cereal and fruit. Everything...

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1Thank ValMella
Edgewater2015, Guest Relations Manager at The Edgewater Resort & Spa, responded to this review

Kia Orana ValMella, Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay. We endeavor to welcome all our guests in the true Kia Orana Polynesian greeting that we have delivered for over 40...

Reviewed 2 weeks ago

This resort was great, but basic. Nothing flashy about the room we stayed in, but that was ok, because we were out exploring the island and culture. It was convenient to have a restaurant onsite for times we were in between activities or could not be bothered going out at night!

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1Thank Kirsten H
Edgewater2015, Guest Relations Manager at The Edgewater Resort & Spa, responded to this review

Kia Orana Kirsten H, Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay. If you are considering a return trip to Rarotonga, please do not hesitate to contact us on stay@edgewater.co.ck for an...

Reviewed 2 weeks ago via mobile

My partner and I visited Edgewater to have a drink and dinner recently. We were absolutely appalled at the service we received. Very unfriendly and quite rude. My partner had a Speights on tap which was just ok and I had a cocktail which tasted disgusting with an overload of alcohol. We felt extremely unwelcome, we didn't stay for dinner....

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1Thank Bimbo17
Edgewater2015, Guest Relations Manager at The Edgewater Resort & Spa, responded to this review

Kia Orana Bimbo17, Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay. We endeavor to welcome all our guests in the true Kia Orana Polynesian greeting that we have delivered for over 40...

Reviewed 2 weeks ago

We had a great week here but the hotel is a little tired, thrown together and in need of some serious maintenance, the hotel needs to put some of the money back into itself. The glass on the bed side tables was badly & dangerously chipped off the corners, shelves missing in the bathroom. Staff were friendly and always eager...

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1Thank KiwiantzUSA
Edgewater2015, Guest Relations Manager at The Edgewater Resort & Spa, responded to this review

Kia Orana KiwiantzUSA, Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay. We are happy to hear that your welcome was delivered in the true Kia Orana Polynesian greeting that we have delivered...

Te Awamutu, New Zealand
Reviewed 2 weeks ago via mobile

We are currently staying in supposedly the nicest type of room - VIP deluxe beachfront unit. It's old and tired and not deluxe. The room leaks and I was lucky enough for it to leak where my suitcase was. The roof has loose roofing iron or something that keeps us awake when the wind blows (the wind hasn't stopped since...

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2Thank debsilou
Edgewater2015, Guest Relations Manager at The Edgewater Resort & Spa, responded to this review

Kia Orana debsilou, Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay. We are truly saddened to read that our service delivery was not up to par during your stay with us. We...

Reviewed 2 weeks ago

We loved it here, a great place that is reasonably priced. The room was very clean tidy and modern inside. Everything is so easily accessible in Raratonga as most places are on the “bus” loop. The beach is not very good for swimming (take water shoes) but perfect for snorkelling, very good fish life right on the door step. The...

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1Thank Donna T
Edgewater2015, Guest Relations Manager at The Edgewater Resort & Spa, responded to this review

Kia Orana Donna T, Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay. We are happy to hear that your welcome was delivered in the true Kia Orana Polynesian greeting that we have...

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago

Stayed for 1 week April 2017 - great location, lovely friendly staff. Breakfast of fruit, different breads and cakes started the day off and was perfectly adequate. No need to hire a car as bus comes into the hotel every houyr.

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1Thank Judith J
Edgewater2015, Guest Relations Manager at The Edgewater Resort & Spa, responded to this review

Kia Orana Judith J, Thank you for taking the time to review and share your recent holiday experience with us at the Edgewater Resort & Spa. Your feedback is valuable as we strive to improve with each and every stay. We are happy to hear that your welcome was delivered in the true Kia Orana Polynesian greeting that we have...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
The perfect choice for your family holiday, dream wedding or indulgent Cook Islands honeymoon. ... more   less 

Additional Information about The Edgewater Resort & Spa

Address: Main Road, Arorangi 121, Cook Islands
Region: Cook Islands > Southern Cook Islands > Rarotonga > Arorangi
Price Range: $175 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Edgewater Resort & Spa 3.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
The Edgewater Hotel Arorangi
The Edgewater Resort And Spa
Edgewater Hotel Arorangi
Edgewater Resort Arorangi
Edgewater Rarotonga
Edgewater Resort Rarotonga
The Edgewater Resort & Spa Rarotonga, Cook Islands - Arorangi
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Questions & Answers

Here's what travellers have asked, with answers from The Edgewater Resort & Spa staff and other travellers.
41 questions
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Sydney, New South Wales, Australia

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Questions? Get answers from The Edgewater Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great for teams and also for families wanting a nice but not too expensive resort.”
997bw, 25 Apr 2017 | Read review
“Shop around and look what others are saying”
Tanewha, 18 Apr 2017 | Read review
“Stay somewhere else”
ValMella, 17 Apr 2017 | Read review
“cheap and easy”
32kirstenh, 15 Apr 2017 | Read review
“beach front”
  • Beach view
  • Room View
  • Room view 2
KiwiantzUSA, 14 Apr 2017 | Read review
5 of 5