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Hampton Inn and Suites Chicago Deer Park

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Hampton Inn and Suites Chicago Deer Park
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274 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn and Suites Chicago Deer Park
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Showing 269: English reviews
Milwaukee, United States
Reviewed 18 October 2016

Good location; very nice staff/accommodating Good amenities Quiet Nice breakfast selection/person handling it was terrific Overall experience very favorable Would stay again and recommend to others Business center very nice; used it alot

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Helpful?
Thank Frank H
ManagerX1, Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for sharing with us your experience staying at the Hampton Inn & Suites Chicago Deer Park. We are absolutely delighted to read how much you enjoyed our facilities as well as our amenities, and we will be sure to share your kind words with our team for a job well done. We appreciate your recommendation and look forward...

Oshkosh, United States
Reviewed 17 October 2016

I had a business meeting in the area, it was close to where I needed to go and met all my expectation. The staff was great, friendly, welcoming and this was my second staff at this location. Nice shopping center nearby along with some great restaurants.

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Helpful?
Thank Maria H
ManagerX1, Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for staying with us at the Hampton Inn & Suites Chicago Deer Park. It is great to know our location was perfect for your business trip, and we are glad that you enjoyed the convenience of having so many wonderful restaurants and shopping choices located nearby in the Deer Park Town Center. We appreciate your nice comments about...

Minnesota
Reviewed 5 October 2016

We attending a high school reunion and chose this because of location. Turned out to be a good choice. Clean, quiet, and pleasant. Complimentary breakfast wasn't spectacular, but sufficient. Nice "commons" room in which to chat with friends.

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Helpful?
Thank BusinessTraveler0969
ManagerX1, Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for choosing to stay with us. It is great to read how much you enjoyed your visit to the Hampton Inn & Suites Chicago Deer Park. We are also glad that you liked your comfortable room as well as our peaceful property. Thank you again, and we hope to welcome you back the next time you are in...

Wheaton, Illinois
Reviewed 3 October 2016

Was not great. Staff at night was rude and wouldn't answer a simple question. Wanted 15 minutes in lobby to ask about wake up call. Staff was not there. Never again will i stay there. As a gold member, very disappointed.

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Helpful?
1Thank PolestarDrvR
ManagerX1, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for being a Hilton HHonors Gold Member and for providing a review of your recent stay. Please accept our sincere apology for your disappointing experience. We strive to provide exemplary service to every customer and I am sorry this was not your impression. Your feedback will be addressed with our staff in an effort to improve our services...

North Liberty, Iowa
Reviewed 21 September 2016

Have stayed here a couple times, always clean rooms and friendly staff. Would be 4 stars but lack of a fridge in the rooms knocks it down for me. Several good eats and shopping nearby and very nice area.

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Helpful?
Thank CherylDerek
ManagerX1, Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for staying at the Hampton Inn & Suites Chicago Deer Park once again while in the area. We are glad that you liked our friendly associates, convenient location and your clean room as well. However, we are sorry for not being able to fulfill all your expectations. We appreciate your candor and hope that you will allow us...

Washington, Michigan
Reviewed 20 September 2016

Not at all impressed with the reaction from the woman who was supposed to be working the front desk when I checked out. She wasn't there. I had wanted to let them know that the door to room 206 would not shut. I came back from a day at a museum and pushed my door open - I don't find...

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Helpful?
Thank dalrutz
ManagerX1, Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for choosing our hotel for your recent stay. Please accept my apologies for the difficulty you had with your room and one of our associates. We have shared your feedback with our front desk manager to ensure proper service is provided to the guests. Our maintenance department is also working on the issues you mentioned. We hope you...

dallas tx
Reviewed 18 September 2016

This hotel is near lots of shopping and rooms are very comfortable as well as the bed and pillows. Seemed to be very clean and the free breakfast every morning was nice as well. We enjoyed staying there, staff was very friendly and helpful. Would stay there again.

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Helpful?
Thank kb13plano
ManagerX1, Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for letting us know about your enjoyable experience at the Hampton Inn & Suites Chicago Deer Park. We are delighted you were very pleased with our location and enjoyed the comfort of your room, especially the beds and the pillows. Thank you for your wonderful feedback. I look forward to sharing your comments with my team. Please visit...

ST CHARLES, United States
Reviewed 14 September 2016

be aware of there price scam they send you a email receipt of the price you know about then when you get your bank statement they tack on additional 40 dollars they scam you and take money that should be reported

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Helpful?
Thank Cheriee B
ManagerX1, General Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for taking the time to share your feedback with us. I am very sorry for the billing discrepancy and sorry we have not resolved the error to your satisfaction. We never intend to disappoint a guest and I am sorry for your experience. I would like to speak with you in further detail and try to come to...

Michigan
Reviewed 13 September 2016

This is a good hotel at a reasonable price. The staff is friendly and the complimentary breakfast is very good. The internet complimentary service was strong. The shuttle driver drove me to a nearby client at no charge which I appreciated very much.

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Helpful?
Thank davidvF8098OA
ManagerX1, Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for sharing a review about your stay. We love hearing that you felt you got a great deal by choosing to stay at the Hampton Inn & Suites Chicago Deer Park. It is wonderful knowing that you were pleased with our staff and you enjoyed our amenities. We never compromise on quality in our service, facilities, or the...

SEATTLE, United States
Reviewed 7 September 2016

I remember when this hotel was built since it's near my hometown. I was curious to finally see inside and was a little disappointed to see the decor was your standard highway hotel from the 90s. I guess I've been spoiled being exposed to boutique hotels and cute bed and breakfasts. That being said the service was amazing. The front...

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Helpful?
Thank Emily J
ManagerX1, Manager at Hampton Inn and Suites Chicago Deer Park, responded to this review

Thank you for your candid feedback and for taking the time to compliment my staff. I am delighted to read they took great care of you and that your experience with us was satisfactory. My team never tires of receiving positive feedback, so I am excited to share your compliments with them. That being said, I wanted to let you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hampton Inn & Suites Deer Park is located just a few hundred yards from the hotel is Deer Park Town Center which features over 70 of the most exclusive stores for your shopping entertainment. ... more   less 

Additional Information about Hampton Inn and Suites Chicago Deer Park

Address: 21660 W Lake Cook Rd, Deer Park, IL 60010-3605
Region: United States > Illinois > Lake County > Deer Park
Price Range: $170 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Chicago Deer Park 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chicago Deer Park Hotel Deer Park
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Questions & Answers

Questions? Get answers from Hampton Inn and Suites Chicago Deer Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check your door - beware of 206”
 of 5 bubbles dalrutz, 20 Sep 2016 | Read review
“Ask for a room overlooking the ponds. The back side of the hotel.”
 of 5 bubbles lisacochrane, 18 May 2016 | Read review
“Room away from elevator”
 of 5 bubbles alancB3283YQ, 6 Oct 2015 | Read review
“Stay away from the 1st floor lobby, very busy in the morning unless you want to use that as your alarm clock.”
 of 5 bubbles workhardplayhardguy, 2 Oct 2015 | Read review
“I stayed on the first floor and it was nice.”
 of 5 bubbles montgomery2015, 12 Aug 2015 | Read review
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