We have been coming here to this resort since 2014 and love all of it this is a world class resort in every aspect. You won’t be disappointed. The staff especially Putu suartana who served our breakfast each day are overjoyed to be of service
Conrad is expensive but very nice, clean, modern and very good hotel Lovely rooms and lovely outdoor areas, staff excellent We were half board and all 3 restaurants were reasonably bland and limited menus for half board which was a shame. Couldn’t even have any meal with a supplement Breakfast good selection but eggs not great, always undercooked with the egg white not cooked in fried eggs, omelettes or poached!! But overall very good hotel and enjoyable stay
This is the very first time we are staying at Benoa Area. We are very glad that we choose Conrad Benoa Bali. All facilities and services are AWESOME 👍👍 All beyond my expectation, exceed my expectation. The room very spacious and clean. All the staff are very welcoming and friendly. The foods, all delicious. Pool clean and huge. All great, definitely I recommend this Hotel for your stay. Especially if you are coming with your family. Your kids will falling in love here!
The hotel. The beautiful gardens, the pool landscape and the incredibly lovable, friendly and helpful nature of the employees. Great breakfast with plenty of choice. Twice time we took the dinner there and it was very tasty. We'll be back soon. There is no criticism. We can warmly recommend the Hotel Conrad Bali
It was our first time at conrad so we were quite unsure what to expect. Lobby looks smaller in real life than picture but the view was spectacular. The light and breeze were amazing at the lobby area. We got 3 rooms and suite was great. Very spacious and so much room to roam around especially with young ones with us. The terrace in 3 rooms was a plus. So spacious you could sleep out there. Our parents rooms on the other end were also good and decent with spacious terrace. Swimming pools were big with so much space without overcrowding the area. We have to praise the whole staffs at conrad. They are property the friendliest,most helpful and cheerful members of conrad. Without them, conrad wouldn't be the same. We've been to so many resorts in bali and conrad by far wins in that area. Bravo! Great attitude through and through. Also very helpful pool staffs! Always there to assist with f&b and towels! Superb! Breakfast selections were massive. So much choice and appreciate the "made to order" food as well. Our parents thoroughly enjoyed every morning for 5 days. Despite all the goods, there are a few that they could improve to make the resort a 10 stars! - Biggest let down was upon arrival at 3pm, conrad was understaffed and being check in/out counter were small, with no proper queue, we were lost. We had to approach concierge as there were no one actually approaching us to asked if we are checking in or out. With that said, we had to wait for the rest of the rooms to be ready. We had requested for suite room to have an early check in as we have a child who required bed for Nap. But it wasn't ready when we got there. Checking in was a mess too. We were told to wait at the lobby lounge area and we had to pop in to the desk to ask when was our turn. Checking in time and staffs need to be more alert of our arrival as we too took their transportation service. (Also we had no idea where was the driver because they didn't put up our name. There were a few conrad signage by a few drivers so we had to ask one by one. It was a waste of time on our side and driver too) - suite bathroom cubicle was forever leaking. We did not bothered to have it fixed as it means we will have to stay in the room while waiting for solutions. - hoping one day conrad will have some good acoustic live band close to the bar to enjoy the cocktail hours and the evening too. The night at conrad needs to be more lively. - Disappointed that nobody is allowed to take photo of their wedding chapel. We were told not to walk up the stairs for photo. We had to contact the specialist if we want one. We were so far away from the Chapel and it is absurd to not allowed one photo. I think conrad Chapel is probably the best signature of their resort and would love to promote and show photos of us with the Chapel to our friends and family but sadly we were refrained from taking a photo. We didn't even breathe near it. Really really sad... - we were quite disappointed with the beach. It was a pain for my child to walk on it. Sands weren't smooth and white. Unfortunately we did not spend time at the beach for our 5 days stay at conrad. What a shame :"( and since its a family friendly resort, would be awesome if there were a playground for kids to play (swings, bars, slides, monkey bars, see saw etc) Overall, we are very pleased with our stay and truly appreciate everything. Not taking anything for granted. I hope we have expressed enough of our gratitude towards the team at conrad bali. And we can't wait to return again in December and hope we get to try eight degrees south. We are counting on you again for our next trip in December and hoping there will not be again a rough check in for us. Please make a memorable and a near perfect experiences. *fingers crossed* Thank you for reading this review! See ya!!! …
Absolutely loved our stay at the Conrad Bali! The staff was wonderful, incredibly welcoming, & kind. Our server for breakfast all 5 mornings of our stay at both Suki and Rin, Wiranti, was the BEST! We chose our breakfast restaurant based on where she was working each morning because we love her so much! She exemplifies graciousness, humility, & genuine joy. We truly enjoyed chatting with her and seeing her bright, smiling face every morning. She remembered little things about us, both related to our food and drink preferences and to us as people, and used hat knowledge to recommend new things on the menus to try as well as local restaurants she loves. She is, simply put, the best. We also used hotel drivers to get around and had fantastic times with Johnny. He’s wildly knowledgeable about Balinese and Indonesian politics, history, economy, stores, shops, attractions- he’s really a living breathing encyclopedia of everything one could want to know about on their trip to Bali. On top of the lovely and funny conversation, he is one of the smoothest drivers I’ve ever had. I cannot wait to return to the Conrad Bali soon!…
I stayed at the Conrad for my first trip to Bali. Everything at the hotel was wonderful from the buffet breakfast to the pools to our unexpectedly huge room in the Suites. We were blown away by the service of the staff, particularly Wiranti from the breakfast restaurants. By the second day, she had our drink and food preferences memorized and would greet us with them before we even had to order. We had a tremendous time and cannot wait to come back!
I spent a week at the resort and it was an unforgettable experience. Never had such amazing service from the staff. Property is in excellent condition too. Resort is a little far from the main nusa dua beach area. Overall, excellent stay and the attention to detail in service was amazing.
Traveled here with 2 yo and pregnant wife. Fantastic stay at the Conrad. We spent the first leg of our Bali trip here, which was 5 nights. It was the Hilton experience you expect. Attentive staff, efficient with requests, and accommodating with an toddler. We were kindly upgraded upon arrival being diamond members. The rooms were prepped and had a crib for us, which was nice since we arrived past 7pm. The beach was extremely close and had lounge chairs available. The beach staff extremely attentive and provided everything needed- toys for kids, water and towels. Didn’t do much due to family situation but the kid pool was clean and empty. Felt great to have a whole pool to ourselves basically. The breakfast was great, there are 2 locations; the best one is at the lobby - it has a wider selection from local to continental. Service is great and attentive at both locations. They provided everything for my child! In addition to the great service, we had a situation with a money exchange location - we got ripped off with the transaction. The security team escorted us back to the money exchange and got our money back! How great is that, felt like family. The only downside is the rooms were a little dated. Everything worked fine. I am a simple person where I don’t need things to be pristine and I can see my reflection in the stone. It’s expected to see general wear and tear in a tropical setting, in my opinion. My only complaint, I wish they had elongated toilets. The bugs were an annoyance but due to the recent weather, I expected more of them to be around. We did bring a portable zap light in preparation for the this trip. Staying here was a great start to our trip.…
Warm staff from the first you check in, room really nice, beach view love it so much, huge bed Breakfast at suku restaurant👍👍👌welcoming the guest from entrance, all staff is really friedly, much variety off food, once the staff coming to my table asking "how are you, how is breakfast"🙏 Pass around is brilliant👌👌 Thanks Conrad bali🙏🙏