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Douro Palace Hotel Resort & Spa

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341 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Vila do Conde, Portugal
Reviewed 1 week ago

Spent a long weekend as a couple in this beautiful part of our country which is the Douro region. We booked half board and had dinner at the hotel as there are not many options in the vicinity. The Douro Palace is a good 4 Star Hotel. Excellent rooms, modern décor, veranda overlooking the river. Flatscreen TV (20 channels), Mini...

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Helpful?
Thank Manniefcp
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Manniefcp, First, we would like to thank you for having chosen Douro Palace Hotel Resort & Spa for your stay at the Douro Valley. It is for us very rewarding to know we have been able to provide you a memorable experience and that you have enjoyed the time spent with us. We would like to apology for the...

Reviewed 2 weeks ago via mobile

This is a lovely hotel, located in the Douro Valley about an hour and a half from Porto. The train station is a short 10 minute walk from the hotel admittedly down a steep slope. The train is in our opinion they best way to explore the area. We found the staff excellent, the waiting staff were kind and polite...

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Helpful?
Thank Grace P
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Grace P, Thank you very much for having chosen Douro Palace Hotel Resort & Spa for your stay at the Douro Valley. We are glad to know you have totally enjoyed your experience with us and that we were able to provide you a memorable stay. We look forward to seeing you again soon. Sincerely yours, Marcelo Guedes Guest...

Bromley, United Kingdom
Reviewed 2 weeks ago

This is a hotel that I could be raving about but there were some serious failings that were completely unavoidable. On the plus side, it was spotlessly clean, in a peaceful location, the food is very good and it is easy to access Porto and other towns on the train service. The river views are wonderful and it is excellent...

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Helpful?
Thank juliatk168
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear juliatk168, First ofall, we would like to thank you for having chosen Douro Palace Hotel Resort & Spa for your visit to the Douro region. It was a real pleasure to receive you and to know you have enjoyed the peaceful location, the food and the river views. However, we apologise for every inconviences your refer - especially the...

Midhurst, United Kingdom
Reviewed 3 weeks ago

The location is beautiful but remote. This makes getting around not straightforward and the reception staff not very helpful. A 5E taxi will take you to the local train station (no hotel shuttle) or you can walk down the steep hill approx 1/2ml. The taxi man was lovely, guess he has the monopoly on this service in this remote area....

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Helpful?
Thank karen1904
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear karen1904, First, we would like to thank you for having chosen Douro Palace Hotel Resort & Spa during your visit to the Douro region. We regret to know you have not totally enjoyed your stay with us and we would like your stay could have been more like your expectations. Please allow me only to highlight some aspects you...

Cornwall, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed here for a week with a large group of friends on a motorbike holiday. The hotel is terrific, modern , contemporary and very luxurious. The view over the valley from the room was amazing and the room itself very stylish. The food in the restaurant was really good, maybe a bit pricey, but there a village down the...

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Helpful?
1Thank Stephen B
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Stephen B, First, we would like to thank you for having chosen Douro Palace Hotel Resort & Spa to gather your group. We are very happy to know we have met your expectations and that you have enjoyed your experience with us. Yet, we would like to apologize for the inconvenience you refer and we will share it with...

Chinnor
Reviewed 21 October 2016

We stayed here recently, due to a Package Deal from Fleetway Travel . Wow , what a great hotel for 4 nights stay ! The hotel itself was really comfortable to stay in plus, wow, we had a spectacular view over the Douro Valley [Take Binoculars to truly appreciate the view plus the birds that fly around locally !]} !...

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Helpful?
Thank FionaChinnor
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear FionaChinnor, First, we would like to thank you for having chosen Douro Palace Hotel Resort & Spa. It is for us very rewarding to know that we have met your expectations and that you have enjoyed your stay with us. We will share your feedback with our Team and we shall be pleased to welcoming you back to Douro...

Tunbridge wells
Reviewed 20 October 2016

The rooms at this hotel were very good although it appears they only have twin beds and no double beds. The rooms with views over the valley are beautiful. We stayed on a half board basis and thought the choice and quality of the food at dinner was extremely good. Also do have a special gin made by the barman....

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Helpful?
Thank LouiseTunbridgewells
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear LouiseTunbridgewells, First, we would like to thank you for having chosen the Douro Palace Hotel Resort & Spa. We are happy to know you have enjoyed the rooms, the views, the food and the gin at the bar. However, we regret some of the aspects your refer and we will share it with our Team. Allow me only to...

Palermo
Reviewed 20 October 2016

We were met at the airport and had a good trip- just over an hour to the hotel. Reception was good and the white port on arrival was a nice touch. We were on the 3rd floor and have been unable to get WiFi 99% of the time or so weak it cut us off. We mentioned it numerous times...

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Helpful?
Thank Michael L
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Michael L, First, we would like to thank you for having chosen the Douro Palace Hotel Resort & Spa for your visit to the Douro region. We are glad to know you have enjoyed the food and the views over the region. Yet, we regret to know about the WiFi signal in your room, the pool table and the...

Birstall, England, United Kingdom
Reviewed 18 October 2016

Most of rooms are facing the mighty Douro river and this modern hotel has large picture windows in every room affording great views over the river and surrounding countryside. We were on a B&B package and the breakfast was very good with a wide selection. We ate in the restaurant on a number of occasiionals and the food was excellent...

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Helpful?
Thank Tony B
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Tony B, First, we would like to thank you for having chosen the Douro Palace during your stay in Douro. We are glad to know you have enjoyed your stay with us and it is for us very rewarding to know that we have met your expectations. We will share your feedback with our team and we do hope...

Lichfield, United Kingdom
Reviewed 15 October 2016

I stayed in a Double River View room on the second floor, the view from the balcony over the river was exceptional and I really liked sitting out there with the distant soft sounds of the odd dog barking and clocks chiming. Most tranquil. The substantially thick glass balcony wall was at first a bit disconcerting, but once used to...

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Helpful?
Thank Terry B
MarceloGueds, Guest Service Agent at Douro Palace Hotel Resort & Spa, responded to this review

Dear Terry B, Thank you very much for havng chosen Douro Palace Hotel Resort & Spa for your stay at the Douro Valley and for sharing here your experience with us. We are very satisfied to know that we have met your expectations and tht you have enjoyed the view over the river, the serenity of the local and the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
Official Description (provided by the hotel)
The Douro Palace Hotel Resort & Spa, invites you to a unique experience of comfort and elegance in an informal atmosphere, where history and the contemporary are to be found side by side. Various spaces await your discovery, offering unforgettable moments of leisure. Professionalism, comfort, quality and the excellence of our services is our objective, which will allow you to return to the day-to-day concerns with a rested spirit. ... more   less 

Additional Information about Douro Palace Hotel Resort & Spa

Address: Lugar de Carrapatelo - Santa Cruz Do Douro, Santa Cruz do Douro 4640-423, Portugal
Region: Portugal > Northern Portugal > Porto District > Santa Cruz do Douro
Price Range: $111 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Douro Palace Hotel Resort & Spa 4*
Number of rooms: 60
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Douro Palace Hotel Resort & Spa staff and other travellers.
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Questions? Get answers from Douro Palace Hotel Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River views great”
 of 5 bubbles juliatk168, 15 Nov 2016 | Read review
“River view.”
 of 5 bubbles karen1904, 14 Nov 2016 | Read review
“Views over the Douro valley”
 of 5 bubbles LouiseTunbridgewells, 20 Oct 2016 | Read review
“River facing, lower two floors recommended”
  • View from cruise boat on Douro
 of 5 bubbles 260tonyb, 18 Oct 2016 | Read review
“We stayed in room 222, which though a garden room still had a lovely view of the river. We got the sun in the morning.”
 of 5 bubbles StephenandJenny, 26 Sep 2016 | Read review
5 of 5
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