Heritage Hotel
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Avg. S$187 /night, 3/26 - 3/27
S$187
per night
S$173
per night
S$159
per night
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About
#6 of 6 inns in St. John's
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
See why so many travellers make Heritage Hotel their inn of choice when visiting St. John's. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers like you.
While staying at Heritage Hotel, visitors can check out Cathedral of St. John the Divine (0.3 mi) and Westerby Memorial (0.4 mi), some of St. John's' top attractions.
Heritage Hotel is a budget friendly inn offering air conditioning, a refrigerator, and a kitchenette in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The inn features room service. Plus, guests can enjoy breakfast, which has made this a popular choice among travellers visiting St. John's. For guests with a vehicle, free parking is available.
While you’re here, be sure to check out some of the seafood restaurants, including Coconut Grove Restaurant, Papa Zouk, and BeachLimerz, all of which are a short distance from Heritage Hotel.
During your visit, be sure to check out popular attractions like Redcliffe Quay (0.1 mi) and Fort Barrington (0.4 mi), which are all within walking distance of the inn.
At Heritage Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to St. John's.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Restaurant
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Non-smoking hotel
Laundry service
Wifi
Breakfast available
Banquet room
Meeting rooms
Room features
Air conditioning
Kitchenette
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Centrally Located
Location
Heritage Quay, Redcliffe St, St. John's Antigua
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
43 Restaurants
within 0.5 kilometers
Reviews
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- 37
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- 8
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Detailed Reviews
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The hotel is really central. The view of the harbour from the breakfast room is great. However, you can see the cruise ships arriving or concerns almost daily. This is very disproportionately huge. You can go to many nice restaurants and bars at the time of the cruise ships. Once the cruise ship has departed, however, dead pants are in the area. The hotel has an elevator the rooms are on the third and fourth floor it goes room is very I had a room with balcony. The view of the beautiful restaurants and commercial buildings of the restored Radcliffe Road was great. The rooms have an electric kettle for making tea and coffee a fridge and in the bathroom various details Baby Shampoo or Body Loschen are generously provided. however the bill was surprising, I had to pay over 300 € tax for six days. I didn't expect that.
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Automatically translated
Date of stay: January 2025Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Sleep Quality
Room Tip: Bringen Sie warme Sachen mit die Airconditioning pustet, kalte Luft direkt aufs Bett
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The hotel is well equipped and very close to the cruise port. The shower water takes a lot of time to warm up, once it didn't work at all, the bathroom is quite large, as is the room. The Wi-Fi sometimes works, sometimes it is only possible to access the Internet at the reception. Probably because other guests watch movies at the same time.
Be careful, the price you see in the booking confirmation is not the real one, there are almost 30% extra charges deducted from your credit card. That's what I call a cheat pack, even if it can be found in the small print section. But you just look at the price when booking.
Be careful, the price you see in the booking confirmation is not the real one, there are almost 30% extra charges deducted from your credit card. That's what I call a cheat pack, even if it can be found in the small print section. But you just look at the price when booking.
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Automatically translated
Date of stay: January 2025Trip type: Travelled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Hotel is old and looks it. The bathroom fitting fittings are in terrible shape, loose and ready to fall off. The floor tiles are poorly done and some are cracked. The door to the rooms don't fit right and you can hear people slamming them to get them shut at all hours, day and night. I had a big biting insect on my pillow the first night, i complained to the front desk and was told the manager would contact me, she never did. I eventually insisted on a room change after waiting all day for her to contact me. The new room was not any better. I must say the cleaning staff and kitchen staff were very friendly, and assisted with any request. I will not stay there again.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Awful customer experience. It felt like they were trying to scam me at every opportunity. Claimed I had booked a family room with two queen size beds for one guest and wanted to charge me 90usd extra.
Receptionist behaved surly and cold the whole time. Very poor customer service.
Rooms basic. Light bulbs missing from some lights. Metal in bathroom rusty.
Breakfast very basic. Service very slow.
When it came time to leave I asked reception to book us a taxi. She said it would be 25usd. When taxi arrived he wanted to charge double because there were four of us. Double! Official taxi rates are for four passengers. Receptionist would not help us and instead defended the taxi driver.
Felt like we were being scammed from start to finish. Worst hotel I have stayed in the last 20 years.
Receptionist behaved surly and cold the whole time. Very poor customer service.
Rooms basic. Light bulbs missing from some lights. Metal in bathroom rusty.
Breakfast very basic. Service very slow.
When it came time to leave I asked reception to book us a taxi. She said it would be 25usd. When taxi arrived he wanted to charge double because there were four of us. Double! Official taxi rates are for four passengers. Receptionist would not help us and instead defended the taxi driver.
Felt like we were being scammed from start to finish. Worst hotel I have stayed in the last 20 years.
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Date of stay: December 2024Trip type: Travelled with family
Room Tip: Get everything in writing in advance or better yet, book some here else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was ok. The issue is that we were overcharged. We booked and paid for one night February 27th. When we returned home we saw we had been charged twice and the hotel is not responding to our emails. This feels pretty horrible.
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good value stop over for one night en route to Dominica. Pleasant, helpful staff. We received a free upgrade to a suite at no extra charge. There are several good restaurants close by for dinner. Free WiFi worked, just. Lift was out of order (seems to be a recurrent problem) but a Porter carried our bags up. Good location if you want to be in town and a 15minute taxi ride to the airport.
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Date of stay: January 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked this hotel on hotels.com. They never received the reservation. Hotels.com claimed they sent it. They wouldn't help. I had to scrounge around for a room far from the center of town. The desk clerk, June, helped me for over an hour. She even drove us to a room she found about five miles away. She's a gem. Hotels.com was totally useless.
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Date of stay: March 2022
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel was comfortable enough for a five day work trip. The view from the room is not great. Breakfast is not bad at all but don't expect anything fancy. Elevator works on and off. Overall a very average hotel.
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Date of stay: March 2020Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
while the heritage hotel is nothing special, it has a great, centralized location if you are in town for business and not leisure.
i stayed at the hotel for four nights during a business trip to the island. while the hotel is not close to any beaches (you would have to take a cab at least 10 minutes), i really enjoyed the location. staying in the heritage and redcliffe quay areas, each less than a block away, i could try a number of restaurants, walk to the supermarket/convenience store (across the street), shop at the market (directly below the hotel) or numerous boutiques and get to where i needed to go relatively quickly. everything felt safe to explore as a solo female (and i do not look like a local), although i didn't walk around that much outside of the quays areas after about 8pm, since st. john's is rather poorly lit. i found the redcliffe quay, which is the older of the two, to be more charming and useful than the more commercialized heritage quay. the australia homemade ice cream is absolutely delicious and the big banana had tasty options. also, if you are a roti fan, you must try the roti king up the street from the hotel; their vegetarian option was addictive! keep in mind that few businesses are open on sundays, which can be really annoying.
the only downside to the location is that the area can be a zoo when cruise ships are in town, which is most days of the week. fortunately it clears out at night, but i still found the area to be quite noisy then (i think someone was selling pirated discs out of his truck and there was a club nearby). it seems to be the norm for the caribbean - things are generally louder and the walls are usually thinner. luckily i was not in town on a friday or saturday, but i would imagine the noise level and sleep quality for those nights would be really bad.
the hotel was basic, but my room had a wraparound balcony (with a view of the city), loads of television channels, and a good internet connection. however, they do not offer wifi in the rooms, which was a real pain, as i normally like to surf the internet, etc. via my phone. if i needed something on my phone, i had to go down to the lobby. i also found the room itself to be kept clean, although the shower was pretty gross (so i used flip flops).
there are really not many options at all for the business traveler to antigua, so unless something new opens up within the us government's per diem price range the heritage hotel may be your only option. while it is not a 4 star property, i felt safe, the location was great, their were plenty of food options nearby and the hotel staff were friendly.
i stayed at the hotel for four nights during a business trip to the island. while the hotel is not close to any beaches (you would have to take a cab at least 10 minutes), i really enjoyed the location. staying in the heritage and redcliffe quay areas, each less than a block away, i could try a number of restaurants, walk to the supermarket/convenience store (across the street), shop at the market (directly below the hotel) or numerous boutiques and get to where i needed to go relatively quickly. everything felt safe to explore as a solo female (and i do not look like a local), although i didn't walk around that much outside of the quays areas after about 8pm, since st. john's is rather poorly lit. i found the redcliffe quay, which is the older of the two, to be more charming and useful than the more commercialized heritage quay. the australia homemade ice cream is absolutely delicious and the big banana had tasty options. also, if you are a roti fan, you must try the roti king up the street from the hotel; their vegetarian option was addictive! keep in mind that few businesses are open on sundays, which can be really annoying.
the only downside to the location is that the area can be a zoo when cruise ships are in town, which is most days of the week. fortunately it clears out at night, but i still found the area to be quite noisy then (i think someone was selling pirated discs out of his truck and there was a club nearby). it seems to be the norm for the caribbean - things are generally louder and the walls are usually thinner. luckily i was not in town on a friday or saturday, but i would imagine the noise level and sleep quality for those nights would be really bad.
the hotel was basic, but my room had a wraparound balcony (with a view of the city), loads of television channels, and a good internet connection. however, they do not offer wifi in the rooms, which was a real pain, as i normally like to surf the internet, etc. via my phone. if i needed something on my phone, i had to go down to the lobby. i also found the room itself to be kept clean, although the shower was pretty gross (so i used flip flops).
there are really not many options at all for the business traveler to antigua, so unless something new opens up within the us government's per diem price range the heritage hotel may be your only option. while it is not a 4 star property, i felt safe, the location was great, their were plenty of food options nearby and the hotel staff were friendly.
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Date of stay: March 2011Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was very disappointed in this hotel. Check in was indifferent at best - the worst welcome experience that I've had in years. The elevator was not working so that meant taking the stairs to the third floor. Thankfully the bellman did take my bag. The room was a disappointment - fixtures were in poor condition and my bath was dirty (see picture). On the plus side the room is huge. The restaurant was closed by the time I got there and the staff had no recommendations. It was as if they too were visiting!
The next morning I went to breakfast and had the menu brought to me and ordered. The staff never told me that the fruit and toast on the table inside were included and i had to discover that for myself. First and last breakfast I had there as I discovered Subway a few minutes walk away.
In general the staff is unprofessional and unhelpful - desperately in need of training.
It is noisy at night - I slept through it but if you were a light sleeper it would have been a problem
I paid $80 per night and I think that it is severely overpriced - $50 would be about right.
The next morning I went to breakfast and had the menu brought to me and ordered. The staff never told me that the fruit and toast on the table inside were included and i had to discover that for myself. First and last breakfast I had there as I discovered Subway a few minutes walk away.
In general the staff is unprofessional and unhelpful - desperately in need of training.
It is noisy at night - I slept through it but if you were a light sleeper it would have been a problem
I paid $80 per night and I think that it is severely overpriced - $50 would be about right.
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Date of stay: December 2018Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
seconds/minute Very close, depending on the room you are overlooking the duty free shopping. Cruise boat is right there.
"Corner rooms toward the end of the hall offer spacious layouts, large terraces and great views of the bustling market and restaurants."Read full review
"We didn't actually stay here - just called in for lunch so can't comment on the rooms."Read full review
PRICE RANGE
S$173 - S$243 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanAntigua and BarbudaAntiguaSaint John ParishSt. John's
NUMBER OF ROOMS
46
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Claim Your ListingHERITAGE HOTEL (S̶$̶2̶5̶0̶) S$164: UPDATED 2024 Inn Reviews, Price Comparison and 31 Photos (Antigua/Saint John Parish) - Tripadvisor
Frequently Asked Questions about Heritage Hotel
Which popular attractions are close to Heritage Hotel?
Nearby attractions include Antigua Chiama Italia Tour (0.04 km), Diamonds International Antigua (0.1 km), and Zemi Art Gallery (0.06 km).
What are some of the property amenities at Heritage Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Heritage Hotel?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Heritage Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to Heritage Hotel?
Conveniently located restaurants include Roti King, Hemingway's Caribbean Cafe & Restaurant, and C&C Wine House.
Does Heritage Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Heritage Hotel?
Many travellers enjoy visiting Fort Barrington (4.5 km) and Fort James (2.2 km).
Is Heritage Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.