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Barcelo Aruba

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1,458 Reviews from our TripAdvisor Community

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Showing 1,215: English reviews
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Chicago, Illinois
Reviewed 2 days ago NEW

A group of 22 of us went to Aruba and stayed at the Barcelo for my destination wedding. The entire process of wedding planning was made very easy and Merelina was excellent! I emailed back and forth with her during the months leading up to the wedding and eveything went BETTER than I had anticipated! They did a beautiful job...

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1Thank kkfroula
Michigan
Reviewed 2 days ago NEW

I would rate the Barcelo in Aruba a 3.5 star resort, with the potential to easily be a 5 Star with a few minor improvements. Star 1 - Location! You simply cannot beat the location of this resort. Located right in the heart of the high rise section of Palm Beach, everything is close. Want to relax on beautiful Palm...

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2Thank VacationIsLife93
Brooklyn
Reviewed 2 days ago NEW

Air conditioners need to be replaced. Very noisy, impossible to sleep comfortably at night. TV reception is very poor. Picture not sharp. Gives me a headache to watch TV for long. Pool unusable after early morning hours - too many babies that are not toilet- trained wearing pampers in the pool - unsanitary!

Review collected in partnership with this hotel
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Thank 257bill
Charlotte, North Carolina
Reviewed 3 days ago NEWvia mobile

The trip and hotel was spectacular! Hotel has undergone multimillion dollar renovations. Our room was impeccably clean, comfortable bed and modern upgrades with a spectacular view of pools and ocean. The staff was terrific and super friendly. Pool bar served great and strong drinks and bartenders made the experience fun. Overall the beach at Barcelo is by far the best...

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Thank jimrozzi
East Bridgewater
Reviewed 3 days ago NEW

I love Aruba. We own at Barceló and come each year. We had so many issues with huts this year it made it very stressful. Also the cost of all inclusive is so expensive. Our friends own at Rui and their fee is only $85 a day and offers much more. I never have complained but it really needs to...

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Thank Rosemary S
Reviewed 4 days ago NEWvia mobile

The weather and the beach is always good But with little to no pool side service and towel cards meaning you only get one towel and if misplaced they look at you funny if you ask for another one and with 4 kids well you get the point so that put a negative spin on things. Rooms where nice. Food...

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1Thank Sean O
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear Sean O, Thank you for choosing our property and for taking the time to write a review. We are truly disappointed to read that your stay with us did not live up to your expectations. There is no excuse for poor service and for the inconveniences encountered at the towel hut with the towels and for that we are...

Warminster, Pennsylvania
Reviewed 4 days ago NEW

When you arrive at the hotel like most Island resorts you enter an tile reception area that is not impressive. The check in process is simple enough and the people at the desk were very nice. The room we stayed in was 2513 overlooking the pool area. The view was nice, noisy with door open, but not a ruckus. The...

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Thank richard r
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear Richard R, Thank you very much for taking the time to rate our property and for sharing your experience with us. Your feedback is extremely valuable to us as we aim to get better with each and every stay. Your observations will be discussed with our team as they provide great suggestions on areas of improvement. All in all,...

New Hampshire Lakes Region, New Hampshire
Reviewed 4 days ago NEW

First the staff is excellent. Start with arriving Roland greets us and takes our luggage then we go to vacation club Marolyn who is fabulous checks us in and makes sure everything is perfect. Restaurants for breakfast Claudia the server greets us the second she sees us great service. Dinner reservations the Italian is the best Armond is also fabulous...

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1Thank patty8192017
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear patty8192017, Thank you for choosing the Occidental Grand Aruba Resort and for taking the time to write a review. I really appreciate your kind words about the friendliness of our team members. They really make this resort special with their natural traits of Aruban hospitality and spirit to serve. I am also glad to know that our food and...

Westmoreland, New York
Reviewed 4 days ago NEWvia mobile

Royal Club & staff were beyond excellent.. Bar staff & servers were excellent. Food in Mexican, Zen & Royal Club was excellent. Food at the Palm was terrible. Italian does not offer enough Italian food, pasta should be Available. Lobby bar chairs & stools are terrible, hard to get on & off. No handicap bars in any of the Bathrooms,...

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Thank 1234fw
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear 1234fw Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We will continue improving the menus as we...

Fall River
Reviewed 5 days ago NEW

There have been upgrades to the physical conditions at the resort hotel. The atmosphere in the First Club area is not conducive to meeting fellow members as it used to be. No one seems to use the First Club facilities and there were no social activities there. The bar had a very limited selection to pick from and no free...

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2Thank louisy724
Aurelia C, Quality Manager at Barcelo Aruba, responded to this review

Dear louisy724, Thank you so much for writing us and for pointing out areas of improvement. We are brainstorming what we can do additionally from the renovated room, the common areas and especially the First Club area has also been upgraded since Barcelo took over. Your feedback is very important as we want all of our guests to take back...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in Palm Beach, Aruba, this resort features all the ingredients for a unique vacation: a location right on the beach, turquoise waters, the fine white sands of the Caribbean, and warm weather throughout the year. This high-end Aruba All-Inclusive resort is the best vacation destination for families and couples. The Occidental Grand Aruba All Inclusive Resort is close to many tourist attractions and just steps away from the entertainment, lounges, discos and shopping areas the island has to offer. ... more   less 

Additional Information about Barcelo Aruba

Address: J.E. Irausquin Boulevard 83, Palm - Eagle Beach, Aruba (Formerly Occidental Grand Aruba All Inclusive Resort)
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: $412 - $872 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Aruba 4*
Number of rooms: 370
Reservation Options:
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Also Known As:
Occidental Grand Aruba Hotel Palm/Eagle Beach
Occidental Aruba
Aruba Grand Occidental
Occidental Hotel Aruba
Grand Aruba
Barcelo Aruba Palm - Eagle Beach
Hotel Style:
#13 Top resorts Hotel in Palm - Eagle Beach
#13 Spa Hotel in Palm - Eagle Beach
#13 Luxury Hotel in Palm - Eagle Beach
#17 On the Beach Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Aruba staff and other travellers.
410 questions
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3 months ago

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Questions? Get answers from Barcelo Aruba staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay in bldg 2, it get shade in PM which makes it comfortable on your very small balcony and room.”
 of 5 bubbles richardr647, 24 Feb 2017 | Read review
“Ask for pool view; all rooms are ocean view, but pool view you at least aren't looking at the neighbouring resort”
 of 5 bubbles AndreaL521, 23 Feb 2017 | Read review
“5th floor or above pool side room will also give you ocean view”
 of 5 bubbles frankie921, 23 Feb 2017 | Read review
“The air conditioning was very cold. Bring a sweater if you feel the cold.”
 of 5 bubbles 24donnah, 21 Feb 2017 | Read review
“POOL side upper floors”
 of 5 bubbles bigguy2016, 18 Feb 2017 | Read review
5 of 5