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Marriott's Aruba Ocean Club

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1,093 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott's Aruba Ocean Club
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Showing 1,036: English reviews
Myrtle Beach, South Carolina
Reviewed 16 July 2014

I regret to say this was the worst experience.Please be very skeptical about booking this resort.I have owned Marriot timeshares as well as RCI timeshares for years.This is the only resort I have ever complained about.We were there for two weeks to celebrate our 25th anniversary and they truly have no idea about customer service.We arrived at 2 pm for...

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Helpful?
8Thank Laurie G
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for visiting Marriott's Aruba Ocean Club. We are disappointed to hear about the issues you encountered during your stay and apologize for the inconveniences. We would welcome the chance to speak with you further about your stay and may be reached at Customer.Care@vacationclub.com or by calling 800-860-9384. We look forward to speaking with you soon.

Crown City, Ohio
Reviewed 14 July 2014

Spent 9 days at the Aruba ocean club with family over Memorial Day week/weekend into June. Had a great time. The Ocean Club is a little older but is centrally located between the Marriott Hotel and the Aruba Ocean Club. They have just build a new Ritz Carlton on the other side of the Marriott Hotel. You can walk between...

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1Thank AnotherParrot
Washington DC, District of Columbia
Reviewed 11 July 2014

Checked in today and the gentleman at the front desk was curt verging on rude. We are marriott platinum members and my brother in law is an executive at Marriott. I was flat out told that since I had a discounted rate and that MVC was a time share, being a platinum member didn't matter. He also said that if...

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3Thank Mark R
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Hi Mark, thank you for providing us your TripAdvisor review. We are disappointed to hear the front desk associate who checked you in was not more friendly during the interaction. Given the high occupancy at Marriott Vacation Club resorts, we unfortunately cannot honor certain Platinum Member benefits such as upgrade requests. It is concerning to hear there were rips in...

West Palm Beach, Florida
Reviewed 7 July 2014

I am a big fan of MVC properties, but this one let me down. We have been to Aruba before…this was the first at Ocean Club…I used MVC destination points to stay here. 1. View - Ocean view is not that great, you need to be on floor 4 or above to see the ocean, plus be closer towards the...

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3Thank Brett A
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for your TripAdvisor review, Brett. We are disappointed to hear that your recent visit did not exceed your expectations and apologize for not delivering the wine as requested. Our Customer Care team would like to learn more about your experience and may be reached at Customer.Care@vacationclub.com or by calling 800-860-9384 . Thank you again for your review and...

Santa Rosa, California
Reviewed 3 July 2014

This was our second visit to the Marriott Aruba Ocean Club. Our previous visit was in 2012. Our most recent visit lasted 10 nights (June 20-30). The resort is still in great shape. We had a 2br unit and it was more than enough room for our family of 4. I just wish they had twin beds in the 2nd...

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4Thank Eric M
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for visiting us again in Aruba, Eric! We appreciate your five-star review and look forward to your next vacation at Marriott's Aruba Ocean Club!

Boston, Massachusetts
Reviewed 3 July 2014

I stayed at the Marriott Aruba Ocean Club for one week booking a time share through VacationCandy. The resort was beautiful with a great pool, amazing beach, multiple dining options within walking distance, and other activities to enjoy. This is a great destination for couples, families and groups of friends. Booking with VacationCandy was easy and I would highly reccommend...

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Thank Elizabeth C
Richmond, Texas
Reviewed 1 July 2014

My wife and I just came back from our first trip to Aruba and the Marriott Ocean Club. We stayed in a Studio using our Vacation Club Destination Points and it was very enjoyable. The facilities are great and the beach was enjoyable. The facility is close to all other resorts and the fitness center in the Marriott Resort Hotel...

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3Thank JMP2022
Reviewed 1 July 2014 via mobile

The Ocean Club is a great facility. The 2br is as good of a set up for two couples you can find. The beach is great and for the most part, the service is excellent. My main issue with the this trip is that the activity staff did not stick to the schedule of planned activities because the World Cup...

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1Thank PaulRP
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for visiting Marriott's Aruba Surf Club! We are happy you enjoyed your time with us while visiting Aruba. Your feedback about the pool activities is appreciated and will be followed up on with the appropriate managers. Thank you again for visiting and providing your TripAdvisor review!

Kentucky
Reviewed 26 June 2014

My husband and I just returned from our first trip to Aruba and the Marriott Ocean Club and I have to say, we loved it! We had a one bedroom villa at the Ocean Club, first floor (Room 5177) and it could not have been more convenient. Although we had only a garden view, we loved that it was a...

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6Thank Dixie5
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

We are pleased to hear you enjoyed a wonderful vacation at Marriott's Aruba Ocean Club! Thank you for the great TripAdvisor review and we look forward to your next stay with us!

Reviewed 25 June 2014 via mobile

Love the resort. Rooms are great. Stayed here twice and will again. My issue us the the daily planned activities schedule, which included some fun events, was disregarded for the most part because the World Cup was on TV. Forget that 90% of the people around the pool were not interested in the soccer games. Disappointing that the management would...

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1Thank paul p
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review

Thank you for your review, Paul! We are thrilled to hear you had an enjoyable stay with us in Aruba. Your feedback on the pool activities is appreciated and we thank you for bringing this to our attention. Our team looks forward to seeing you again soon at Marriott's Aruba Ocean Club!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Set among beautiful Palm Beach is the immaculate Marriott's Aruba Surf Club. With a variety of on-site activities, filling your day with fun is no obstacle. ... more   less 

Additional Information about Marriott's Aruba Ocean Club

Address: Smith Blvd 99 LG, Palm - Eagle Beach, Aruba
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: $671 - $1,473 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Aruba Ocean Club 3.5*
Number of rooms: 311
Reservation Options:
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Also Known As:
Marriott`s Aruba Ocean Club Hotel Palm/Eagle Beach
Marriotts Palm Eagle Beach
Marriotts Aruba Ocean Hotel
Marriott Palm/Eagle Beach
Marriotts Aruba Ocean Club
Marriott's Aruba Ocean Club Palm - Eagle Beach
Hotel Style:
#7 Spa Hotel in Palm - Eagle Beach
#10 Romantic Hotel in Palm - Eagle Beach
#10 On the Beach Hotel in Palm - Eagle Beach
#11 Family Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Aruba Ocean Club staff and other travellers.
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Questions? Get answers from Marriott's Aruba Ocean Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor, ocean view”
 of 5 bubbles F5065PTchrisc, 29 Nov 2016 | Read review
“We pick high floor rooms facing the pool.”
  • from 4th floor - bigger lens on camera
  • 4th floor view towards lobby
  • View of pool from 4th floor.
  • View from 4th floor room
 of 5 bubbles billthetraveldude, 8 Nov 2016 | Read review
“our room had a cute little balcony facing in towards the pool area. In the distance you could see the ocean”
 of 5 bubbles recovery, 6 Nov 2016 | Read review
“Ocean View is the most desirable but the Garden View (because you're so close to the beach) is a more economical choice”
 of 5 bubbles sherrytrebes, 5 Nov 2016 | Read review
“Higher floor in the center section”
 of 5 bubbles robertrI4339OH, 31 Oct 2016 | Read review
5 of 5
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