Embassy Suites by Hilton Aruba Resort
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About
#22 of 24 hotels in Palm - Eagle Beach
Location
Cleanliness
Service
Value
Daily Service Charge will be added to the room rate and includes: Guest internet access; daily resort, water and kids activities; daily fitness classes; beach towels; bicycle tours; two bottled waters daily. Please note this is a resort fee, and not a gratuity that is paid to the hotel staff.
With stunning views of the Caribbean, our resort is perfectly located for a beach vacation or event in Aruba. Our all-suite hotel is walking distance to the beach and 15 minutes from Queen Beatrix International Airport. Enjoy our two pools, bars and restaurants, or relax in your suite with room service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children's playground
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Poolside bar
Restaurant
Breakfast available
Kids pool
Business Centre with Internet Access
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
ATM on site
24-hour front desk
Laundry service
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Room features
Air conditioning
Dining area
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Cable / satellite TV
Walk-in shower
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Microwave
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Spanish, Dutch
Location
64Somewhat walkable
Grade: 64 out of 100
22Restaurantswithin 1 km
11Attractionswithin 1 km
39Reviews21Q+A8Room tips
Reviews
Traveller rating
- 28
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- 5
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We arrived at 10am however the hotel was only 53% occupied and they would not let us check-in until 1pm. As a Diamond member, they would not honor the room upgrade. This was off to a bad start. What is the use in having this level of membership if it is not honored. I will not be staying here again EVER! So many better options in Aruba. The room is very small, and the couch is uncomfortable. The beach is across the street so you would think, they would offer better service so that people don’t chose beach front instead. The front desk person (Thase) was not helpful at all and kept speaking in another language to the supervisor about my situation so that I would not know what she was saying to Rai (supervisor). Rai was professional but not overly friendly. We stayed at a nearby resort our first week and the staff was outstanding! Now we have a week here and we are not feeling good about this. I would not recommend this hotel! The staff didn’t seem concerned at all about my disappointment. It was business as usual. 2 security guards, so I’m guessing they have lots of upset guests because one of the security officers stayed close to the front desk. I do not know for sure if it had anything to do with race, but I left feeling like it was a contributing factor. Stay somewhere else. We have been coming to Aruba for 13 years and this is our first bad experience with check-in. We usually stay at the Divi resorts which are great. We selected Embassy Suites because it was new so we thought we would try it out. WRONG decision.…
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
The best place to stay on the island! The staff is very kind and helpful. Special thanks to Randolph C from F&B and Najezda for the amazing service! The brunch was also great, the food was amazing!!!!
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Date of stay: April 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Thaina Maduro, Marketing at Embassy Suites by Hilton Aruba Resort
Responded 11 Apr 2023
Hi Mariana, Thank you for taking a moment to share your experience. I am happy to hear that you found our property to your liking, and you've enjoyed our Easter Brunch. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not-too-distant future. Sincerely, Thaina Maduro
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our experience was the best. Our server Enrique, treated us like royalty. The staff and rooms were great and meal top notch. We’ll revisit next year. The island was breath taking and very welcoming. This is the real fantasy island.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pablo Casal, General Manager at Embassy Suites by Hilton Aruba Resort
Responded 1 week ago
Thank you so much for your comments. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Upon stepping into the lobby of the Embassy Suites by Hilton Aruba Resort, I knew I was about to embark on a truly unforgettable experience. The hotel is new and modern, and every detail has been carefully thought out to provide the best experience for its guests. From the room decor to the staff's attention, everything in this place is designed to make you feel like you're in paradise. But what really stood out about the Embassy Suites was its location. Situated in the heart of some of Aruba's most popular areas, the hotel provided easy access to some of the world's most stunning beaches. Just steps away from my room was Eagle Beach, with its clear turquoise waters and soft powder sand. And the service at the Embassy Suites was exceptional. The staff was friendly, attentive, and always willing to go the extra mile to ensure guests had an unforgettable stay. Whether I needed recommendations for local dining or help booking excursions, the staff was always available and eager to assist. In summary, the Embassy Suites by Hilton Aruba Resort is an ideal choice for anyone looking for a luxurious and unforgettable vacation in Aruba. It was definitely an excellent choice when my husband made the reservation at this hotel. Al pisar el vestíbulo del Embassy Suites by Hilton Aruba Resort, supe que estaba a punto de vivir una experiencia verdaderamente inolvidable. Es un hotel nuevo y moderno, en el que cada detalle fue cuidadosamente pensado para brindar la mejor experiencia a sus huéspedes. Desde la decoración de las habitaciones hasta la atención del personal, todo en este lugar está diseñado para hacerte sentir en el paraíso. Pero lo que realmente destacó del Embassy Suites fue su ubicación. Situado en el corazón de algunas de las áreas más populares de Aruba, el hotel brindó fácil acceso a algunas de las playas más impresionantes del mundo. A solo unos pasos de mi habitación estaba Eagle Beach, con sus claras aguas turquesas y suave arena en polvo. Y el servicio en el Embassy Suites fue excepcional. El personal era amable, atento y siempre dispuesto a hacer un esfuerzo adicional para garantizar que los huéspedes tuvieran una estancia inolvidable. Ya sea que necesitara recomendaciones para cenar localmente o ayuda para reservar excursiones, el personal siempre estaba disponible y ansioso por ayudar. En resumen, el Embassy Suites by Hilton Aruba Resort es una elección ideal para cualquiera que busque unas vacaciones lujosas e inolvidables en Aruba. Definitivamente fue una excelente opción cuando mi esposo hizo la reserva en este …
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pablo Casal, General Manager at Embassy Suites by Hilton Aruba Resort
Responded 1 week ago
Muchas gracias por tus comentarios, te esperamos nuevamente pronto.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BEAUTIFUL! I am only giving it 4 stars for two reasons..1 not all-inclusive and 2. It's not on the beach. But please do not let that stop you from staying on this property! I am sorry I did not get names, but everyone was so kind. There is Hiltons famous free-made-to-order breakfast and it was delicious. They also have an evening get-together where you are given drink tickets. There is an outside bar, cabanas and a huge pool, and a hot tub. They have tunnel access to the beach and they give you beach chairs and towels
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Pablo Casal, General Manager at Embassy Suites by Hilton Aruba Resort
Responded 1 week ago
Thank you very much for your feedback we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I took my family for 4 nights and we had a great time. The hotel is very clean and the staff welcoming. We had breakfast included and it was delicious. My little boy enjoy the Kellogg’s and muffins. My wife and I had a nice variety of items to pick from (the local spicy sauce is really good). Our room was big enough and cleaned every day. There is a happy hours every day starting at 5pm with light snacks and drinks (tasty…). Outside you have a choice of pools for toddlers and adult plus a jacuzzi. Very clean and well kept. To go to the beach you can use the tunnel or just cross the road. We preferred to cross the road as driver are considerate and no one really drives fast from what we witnessed. The hotel will give you floaters, chairs and umbrella if you ask for those items. Had trouble with the umbrella as this Island is always windy and the sand very soft. Overall a great experience in a nice hotel with a great staff. You have restaurants 5 min drive away ( taxi will charge maybe 5-8 $. US Dollars accepted everywhere so bring some cash. My only advise is stay 6 days as 4 is a little short to be able to do all the activities a available ( we did snorkeling with Octopus and we really enjoyed it!).…
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Date of stay: May 2023Trip type: Travelled with family
Room Tip: If you want to enjoy the great restaurants around the hotel I recommend walking on the beach...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pablo Casal, General Manager at Embassy Suites by Hilton Aruba Resort
Responded 3 weeks ago
Thank you for choosing us for your stay, come back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The hotel is amazing! This was my second time visiting the hotel and I absolutely love it. The overall experience makes you feel at home. Since you arrive you are welcomed by a beautiful lobby and amazingly friendly staff, the rooms are suite designed which makes your stay extreme comfortable. We got a pool/ocean view suite this time and I was delighted every morning and at sunsets with an incredible view. The breakfast is included, which makes it so handy. The breakfast is a FULL buffet with extensive options. I got to enjoy the pool & jacuzzi also this time which was so good, the pool is HUGE and has a wonderful temperature. I cam keep on writing .. but will invite you to experience this amazing hotel by yourself. I can’t wait to go back to this amazing hotel!
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pablo Casal, General Manager at Embassy Suites by Hilton Aruba Resort
Responded 3 weeks ago
Thank you very much for your feedback and please come again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I had a flight cancelled last minute and we along with 100 other passengers were sent to stay here overnight. From the moment we arrived they couldn’t be anymore accommodating. The hotel is beautiful! Food was great, breakfast was delicious and rooms were comfy. The beach is directly across the street. We didn’t get to see the actual beach but you can see it from anyone of the rooms you stay in. We stayed on the 5th floor and the view was awesome.
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Date of stay: April 2023Trip type: Travelled as a couple
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pablo Casal, General Manager at Embassy Suites by Hilton Aruba Resort
Responded 5 weeks ago
Hi 20annmarief, thank you very much for your comments. We hope you are back in the near future to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros and cons: April 12th to the 18th : Pros Chairs and umbrellas are free to take to the beach Not crowded Affordable Amazing breakfast Brand new place and rooms Clean Don’t need cash Housekeeping so good Food very good Ocean view upgrade worth it Beautiful resort Cons No actual restaurant it’s in the lobby 55 per day resort fee 16 dollar drinks Low staff Low energy staff Water is not enough Tunnel is long Not close to much Locals do day passes No waiters around pool Outside restraunt and bar not open enough Pool is freezing No one checks on you No activities One small garbage in the room No one answers front desk or room service Got rid of to go cups on last day for coffee at breakfast Same music plays all day every day Beach is very small Bed is very hard
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Know that you need to travel around for everything
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Pablo Casal, General Manager at Embassy Suites by Hilton Aruba Resort
Responded 23 Apr 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed the long wkend along with our family we had 3 rooms in total. My god what a good experience..rooms were neat view e spectacular service was awesome. We wanted to say a special thank you to Rai & Angelique who were very attentive to our stay. We will be back 4 sure especially for the happy hour 😁😁 #family Geerman & Felten
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Pablo Casal, General Manager at Embassy Suites by Hilton Aruba Resort
Responded 20 Apr 2023
Thank you very much for choosing us for your stay in Aruba.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$288 - US$393 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanArubaPalm - Eagle Beach
NUMBER OF ROOMS
330
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Frequently Asked Questions about Embassy Suites by Hilton Aruba Resort
Which popular attractions are close to Embassy Suites by Hilton Aruba Resort?
Nearby attractions include Eagle Beach (1.2 km), The Butterfly Farm (0.4 km), and La Cabana Beach Resort and Casino (1.1 km).
What are some of the property amenities at Embassy Suites by Hilton Aruba Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Aruba Resort?
Top room amenities include a kitchenette, air conditioning, and a dining area.
What food & drink options are available at Embassy Suites by Hilton Aruba Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Embassy Suites by Hilton Aruba Resort?
Yes, free parking is available to guests.
What are some restaurants close to Embassy Suites by Hilton Aruba Resort?
Conveniently located restaurants include Po-Ké Ono Aruba, The Kitchen Table, and Infini by Urvin Croes.
Are there opportunities to exercise at Embassy Suites by Hilton Aruba Resort?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Are pets allowed at Embassy Suites by Hilton Aruba Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Embassy Suites by Hilton Aruba Resort offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Embassy Suites by Hilton Aruba Resort?
The staff speaks multiple languages, including English, Spanish, and Dutch.
Are there any historical sites close to Embassy Suites by Hilton Aruba Resort?
Many travellers enjoy visiting The Antilla (5.0 km), Fort Zoutman Historical Museum (5.2 km), and Old Dutch Windmill (0.6 km).