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Brickell Bay Beach Club & Spa

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Brickell Bay Beach Club & Spa
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844 Reviews from our TripAdvisor Community

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Showing 454: English reviews
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Reviewed 1 week ago

Our room was not ready at 3 and there were several others also waiting for rooms. The rooms were ok but the linens were ultra thin....for the price there are too many other hotels in the area. The front desk receptionist was rude and not helpful....she was not wearing a name badge and I suspect she didn't want anyone reporting...

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Helpful?
Thank Sherrie M
New York City, New York
Reviewed 1 week ago

I honestly wasn't expecting much because of reading previous review, but I was pleasantly surprised. The staff here is very friendly! They ensure you are having a good time and go out of their way to meet your needs. The rooms are nothing special, but for the rate that I paid ($1,200) for 6 nights I was satisfied + a...

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1Thank Olya O
San Francisco, California
Reviewed 3 weeks ago via mobile

We chose this hotel because it was the affordable hotel on Palm beach. The location is excellent just across street from beach and right by the posh 5 star hotels. However you get what you pay for! The beds were springy and sheets were thin. The walls were also thin we had a connecting room and can hear the family...

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1Thank yogi2luv
Atlanta, Georgia
Reviewed 3 weeks ago

There are so many reasons why this hotel was the worst. 1. I arrived at 3pm from Atlanta, and I was told that my room wasnt ready. I had to wait 2 hours for someone, and I finally went back to the front desk, when they decided to give me a completely different room. No explanations or anything. 2. When...

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1Thank lyared
smg
Reviewed 3 weeks ago

We booked this hotel , because they offerED deal* deluxe package -online, ** if you book 4 nights they give you free couple massage and pelican tour. After we checked in, i Asked where is my voucher for free massage, i should ask before i checked in*** manager told me , wait I am busy with another guest,, after 2.5...

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Thank hahaSmg
annapolis, United States
Reviewed 4 weeks ago

This hotel is way past its expiration date. Upholstered chair's arms were so black we didn't even want to touch it. Stains on the padded head board, (I don't even want to go there.) I have never seen a shower floor so dirty in a hotel. On two separate days we had dirty water from a shower above us running...

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1Thank John P
Everett, Massachusetts
Reviewed 4 weeks ago

The good news....this hotel is in close proximity to a lot of stuff. The staff is friendly and the common areas and my room were clean . Now the not so good news: Better use your FREE DRINK coupon before the sun goes down because , to my astonishment, the pool bar closes around 7pm!! Further,the bed in my room...

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Helpful?
Thank Wayne M
Delmar, New York
Reviewed 4 weeks ago

For us the value was worth it but there was a lot missing: we never got turndown service let alone fresh towels in the evenings. We only had a wash cloth two out of seven days. The shower in our room leaked all over the floor but with only two towels we didn't have extra to soak up the water....

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Helpful?
Thank delmartian88
Lindenhurst, Illinois
Reviewed 4 weeks ago

Stayed here from Feburary 15-22, 2017. This place has 3 things going for it. Location, Staff, Price. You aren't going to get a room in this location at this price anywhere else. The beach is a block away and you are right next to some great restaurants/bars/shopping. The staff is friendly, helpful, accommodating and are definitely a positive asset to...

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Helpful?
Thank mmay60046
Reviewed 4 weeks ago via mobile

Decent value for price, good location in Palm Beach, friendly staff. Hotel is centrally located close to restaurants, and a block from the beach. My only dissatisfaction was housekeeping. Room was clean upon arrival, but we had difficulty getting towels (washcloths, etc) replaced, and shampoo. They would take dirty towels, and replace nothing.

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Helpful?
Thank ErieAviatrix

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Brickell Bay Beach Club & Spa offers a true boutique experience with FREE high-speed Wi-Fi internet in all room, FREE calling to the USA & Canada, complimentary Continental breakfast daily, turn-down service, and free business center, bell service at no extra charge. The hotel is located on the prestigious strip of Palm Beach, surrounded by over 35 top rated restaurant and world class casinos and all within 3 minute walking distance. Enjoy snow white sandy beaches across the road with beach service, and free beach lounge chairs. Brickell Bay Beach Club & Spa boutique offer added value rates with all the extra amenities you will come to expect from such a unique hotel.. ... more   less 

Additional Information about Brickell Bay Beach Club & Spa

Address: J.E. Irausquin Blvd 370, Palm - Eagle Beach 12000, Aruba (Formerly the Stauffer Hotel Aruba)
Region: Caribbean > Aruba > Palm - Eagle Beach
Price Range: $183 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Brickell Bay Beach Club & Spa 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Brickell Bay Beach Club And Spa
Brickell Bay Beach Club Hotel Palm/Eagle Beach
Brickell Bay Beach Hotel Aruba
Brickell Bay Beach Palm Eagle
Brickell Bay Aruba
Brickell Bay Beach Club & Spa Aruba/Palm - Eagle Beach
Hotel Style:
#16 Spa Hotel in Palm - Eagle Beach
#21 On the Beach Hotel in Palm - Eagle Beach
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Questions & Answers

Here's what travellers have asked, with answers from Brickell Bay Beach Club & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles Z2298USjohnp, 26 Feb 2017 | Read review
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 of 5 bubbles Globetrotter_ATC, 21 Feb 2017 | Read review
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