Marriott's Aruba Surf Club, A Marriott Vacation Club Resort
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Room & Suite (600)
About
#17 of 24 hotels in Palm - Eagle Beach
Location
Cleanliness
Service
Value
Relax in comfort at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort. Our Palm Beach, Aruba guest rooms, one-, two- and three-bedroom villas will surround you with all the comforts of home. You and your family will love our oceanfront resort amenities including a fitness center, lazy river, and outdoor pool, and don't forget the beautiful Palm Beach. With plenty of activities for all to enjoy we are sure you will feel right at home here in Palm Beach.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Children's playground
Parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Outdoor pool
Shallow end in pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Outdoor dining area
Snack bar
Vending machine
Swimup bar
Poolside bar
Game room
Aerobics
Bowling offsite
Squash offsite
Table tennis
Tennis court offsite
Board games / puzzles
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Car hire
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Hand massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
BBQ facilities
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Shops
Sun deck
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English, Spanish, Dutch
Location
92Great for walkers
Grade: 92 out of 100
57Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
Contact
103 L.G. Smith Boulevard Palm Beach, Palm - Eagle Beach Aruba
Getting there
See all nearby hotels
3474Reviews480Q+A100Room tips
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I have been coming to Marriott’s Surf Club for 18 years and never had a problem getting a palapa since it was first come, first serve. We would get up early to get a palapa. This year they changed the system and I have been here 5 days and only once did I get one and I had to pay for it. They come on line at 7:00 AM and 1 or 2 minutes later they are all gone. I am a Chairman’s Club member have multiple units in Aruba and Hawaii and I can’t get a beach palapa at the Surf Club. I am so frustrated. I am now of the opinion that the system is somehow rigged. I have heard multiple complaints from other visitors. If this continues, I may opt to sell my unit. Marriott please correct this ridiculous system. Outrageous that you buy a very expensive unit and can’t enjoy the beach.
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Date of stay: January 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
We finally returned to the Surf Club after about 12 year hiatus. We own 2 weeks there, but have been renting out our units the past years due to other obligations. Once again, I have fallen in love with the Surf Club. We arrived a little before 4 pm and checkin was easy and efficient. Room was ready. The surf club seems to operate the same as it always did. It’s clean, they are constantly working on things and the staff, for the most part, is friendly and accommodating. The villa we stayed in was perfect. I do not understand why, at this particular time share, they dont provide disposable salt and pepper shakers like they do in other marriott time shares. Silly, but also very much needed. I ordered grocery delivery from Groceries to go Aruba. But Im not sure I would do that again. It was delivered on time, just fine. We really only needed breakfast food and liquids. I think I would just use the mini mart next time. If you plan on using the lazy river, note that there are size restrictions on floats. Most people were just using tubs. If you dont pack them, you can buy them for about 12$ each at the marketplace. Captains galley is good for lunch, lots of option, good drinks. Just dont be in a hurry. Everything takes time on the island. The best new addition, by far, is now you use a QR code to sign up for your beach palapa. WHAT AN IMPROVEMENT. That is until you realized that you still have to stand in line to get the ‘ticket’ for your hut by 10 am or they will give it away. WTF is that all about. The management is SO CLOSE to making this a perfect set up, they just failed at the last piece. The line is VERY VERY long. WHY, just WHY??? Anyway, the ocean is great, the lazy river is great and the surf club is still my favorite place in aruba. Yes, its crowded, very crowded, people do ridiculous things to get pool chairs, but overall, cant wait to go back. Oh and this…. When you go to leave aruba, plan on a minimum of 4 hours. NO JOKE. You will be standing and shuffling along that entire time with thousands of your best friends. There has to be a better way. If I dont return to aruba, this would be why. It was that bad.…
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Date of stay: August 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Response from Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort
Responded 1 Sep 2022
Thank you for your great review of Marriott's Aruba Surf Club. We are glad to have you back and appreciate your feedback you have shared. We look forward to welcoming you "home" again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I stayed here last year in June and enjoyed it so much so, that we ended up returning but sadly the experience is far different this time around. Last year, the beach palapas and sun beds were included in your room rental and were reserved on 1st come, 1st serve basis, however now they have implemented an awful online reservation system that really cuts into your enjoyment of a holiday. The reservation process is extremely tedious and frustrating. On top of that, a fee has been implemented for majority of the beach beds depending which row you're reserving with exception of a sparse few which are free, but still need to be reserved online. The online reservation process is divided into 2 intervals at which time you're allowed to reserve your bed. The first is at 7 am and then again at 530 pm and you better be quick about it because once online, a map of the beach layout will appear with numbered palapas and you won't even have time to process the information since the palapas will be disappearing in front of your eyes as other guests hastily snap them up. In addition to this chaotic process, the system would not recognize my Canadian phone # (which apparently another Canadian guest encountered the same issue) therefore I was never able to make the online reservation. I therefore had to reach out to management and have them address it which I'm sure is both inconvenient for them as it is for me. I also noticed how this online reservation system impacted the pool side lounge beds which are free. They are simply unavailable unless you're willing to wake up at 6 am on a daily basis to secure a spot for yourself. Sadly, the decision to implement this new online palapa reservation process impacting poolside seating, definitely has affected our desire to return to this resort.…
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Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The pool gets crowded so you have to wake up at 6 am to save a spot. Lazy river requires a float...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort
Responded 3 days ago
We are sorry to read of your disappointment with the change to the palapa program. We appreciate you sharing your experience so that we can improve our service to our owners and guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
….and then not receive what you ordered, with no apologies. Instead, just a comment that what they brought to our table was also very good. Waited 30 minutes to order and another 45 to get our food. I’ve heard of ‘island time’ but this was ridiculous.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort
Responded 2 weeks ago
Hi, we are sorry to read of your disappointment with the unfavorable dining experience. We appreciate your feedback and thank you for your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shawn at the front door greets you always with a smile. All staff are proof of Aruba being ONE HAPPY ISLAND, so polite and friendly and helpful. Parents of many of the preteen kids should be ashamed of their kids as they lack manners and respect. But their parents lack politeness also. The new beach chair solution is worse than before. Really a joke. The towel return is an improvement.
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Date of stay: December 2022
Cleanliness
Service
Sleep Quality
Room Tip: any room above 6th floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort
Responded 3 weeks ago
Brenda, we appreciate you taking time to share your review and your comments about our resort team. Thank you for your comments. We hope you have a wonderful and restful time on the island!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had my jewelry stolen from my room while down at the pool. Didn’t know there was a safe in the room so I hid my rings and bracelet in with my clothing. Cleaning staff serviced the room and must have spent even more time searching for what they wanted to steal. Extremely disappointed with the hotel security and local police response. Do not stay at this resort if you have any other options.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort
Responded 3 weeks ago
Thank you for taking the time to write your TripAdvisor review, Patricia. We are sorry to hear about your experience during your visit. You are welcome to contact customer advocacy at 800-860-9384 or email customer.advocacy@mvwc.com to discuss your concern with a manager. Thank you for sharing your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This was my forth time to the surf club Aruba. They are always improving on things, even if you thought that whatever it was, did not need improvment. This year they expanded their beach side flip flop bar. They also added about 8 padded wicker swing chairs.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Saturday & Sunday are the busyist days to arrive and depart.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort
Responded 27 Dec 2022
We truly appreciate your stellar review. Thank you for staying at the Aruba Surf Club for the fourth time! We hope to have the pleasure of hosting you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The residences are nice with decent amenities. The customer service at the front desk is an absolute nightmare and the "reservation" system for beach chairs is awful. It is nearly impossible to reserve a palapa with only 1 per every 10 rooms and there is just no help.
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Date of stay: December 2022
Value
Location
Service
Room Tip: Be VERY patient if you need help with anything.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort
Responded 27 Dec 2022
Hi Scott, we are sorry to read of your disappointment with customer service and change to the palapa program. We appreciate you sharing your experience so that we can improve our service to our owners and guests.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed with a group of people. The rooms are very spacious, as we had a bedroom with a living room and kitchen/dining room. They clean the room 1x for a seven day stay. The rooms are beautful, and there is a full kitchen. The pools are very clean, though you have to get up at 6 AM to get a chair (people get up and leave their tags on the chair at this hour). The lazy river is crowded but relaxing. There are other pools that are not as crowded. The beach area is small, but clean. There are several restaurants in walking distance which are all good but nothing in Aruba is cheap. Dinner costs about $90 per person per night. The only issue with the resort is there were no towels. They ran out by 8AM. We took used towels and washed them so we had towels. The staff was pleasant, and friendly and you can book tours on property. There is parking. They have upgraded the BBQs so they work well. Check you bill-as we were charged for someone else's drinks. Overall, it was a great place to relax and enjoy.…
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Date of stay: November 2022
Location
Service
Sleep Quality
Room Tip: Try to get a room with a view of the pool area or beach.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort
Responded 7 Dec 2022
We truly appreciate your glowing review. Thank you for staying at the Aruba Surf Club! We hope to have the pleasure of hosting you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just had an enjoyable 2-week stay at Surf Club! I think it is appropriate to commend Eric (one of the bellman) for his exemplary customer shown to us on our day of departure. One of our suitcases had torn and the zippers had separated. Our only way to secure it was to duct tape it. We did not have duct tape nor did the marketplace or front desk. We had just checked out of our room and planned to grab lunch on the property before heading to the airport. As we were arranging to store our luggage with the bellman (Eric), we explained our problem to him and asked where we could find duct tape. Eric told us to go and enjoy lunch and that he would take care of it. After returning from lunch, we were happy to see that he had secured the tear with strong tape so there was no way that the contents could fall out. That is great customer service! Great customer service is often hard to find these days, so I hope that management will acknowledge Eric for willingly finding a solution to our problem and doing it with a smile.…
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Marriott Vacations Worldwide, Other at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort
Responded 4 Dec 2022
We truly appreciate your glowing review and the shout out to Eric who provided excellent customer service! Thank you for staying at the Aruba Surf Club! We hope to have the pleasure of hosting you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$588 - US$971 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott`s aruba surf club hotel palm/eagle beach, marriotts palm eagle beach, marriotts aruba surf hotel, marriott aruba surf club, marriotts aruba surf club, aruba surf club, marriott palm/eagle beach, marriott surf club aruba
LOCATION
CaribbeanArubaPalm - Eagle Beach
NUMBER OF ROOMS
450
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Claim Your ListingMARRIOTT'S ARUBA SURF CLUB, A MARRIOTT VACATION CLUB RESORT: UPDATED 2023 Hotel Reviews, Price Comparison and 2,554 Photos (Palm - Eagle Beach) - Tripadvisor
Frequently Asked Questions about Marriott's Aruba Surf Club, A Marriott Vacation Club Resort
Which popular attractions are close to Marriott's Aruba Surf Club, A Marriott Vacation Club Resort?
Nearby attractions include Aruba Ray's Comedy Club (0.3 km), Palm Beach (0.1 km), and Little Switzerland (0.4 km).
What are some of the property amenities at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort?
Yes, free parking is available to guests.
What are some restaurants close to Marriott's Aruba Surf Club, A Marriott Vacation Club Resort?
Conveniently located restaurants include The Lobby at Aruba Marriott Resort & Stellaris Casino, Waves Beach Bar & Grill, and The Lazy Turtle Aruba.
Are there opportunities to exercise at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Marriott's Aruba Surf Club, A Marriott Vacation Club Resort?
The staff speaks multiple languages, including English, Spanish, and Dutch.
Are there any historical sites close to Marriott's Aruba Surf Club, A Marriott Vacation Club Resort?
Many travellers enjoy visiting The Antilla (3.3 km), Bushiribana Gold Mill Ruins (7.7 km), and Fort Zoutman Historical Museum (6.8 km).
Does Marriott's Aruba Surf Club, A Marriott Vacation Club Resort have any great views?
Yes, guests often enjoy the ocean view available here.