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The Reefs

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The Reefs
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1,002 Reviews from our TripAdvisor Community

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Showing 992: English reviews
New York
Reviewed 19 September 2012

Was just there for 20yr anniversary. stayed 3 nights at $700/night. The good: they kept the restaurant (Roystons) open a few minutes late for us b/c we arrived late. Room was recently renovated which was nice. The not so good: our room (cliffside room) was directly under Ocean Echo bar area. Friday night, the DJ played until 11pm. The music...

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Thank SMCVT
canton, ga
Reviewed 16 September 2012

I chose this hotel based on trip advisor reviews. I thought it would be perfect for our 20th wedding anniversary. I tried to call twice in advance to speak to a concierge about scheduling something special upon our arrival... No answer. I turned to email. The first email I found was "general questions". They directed me (4days later) to the...

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2Thank haigs1
TheReefs-Management, Manager at The Reefs, responded to this review

Dear haigs1, Thank you for your recent reveiw and stay with us. I am happy to hear that overall, you enjoyed your stay with us but sorry to hear about the communication issues you encountered. It is definitely not a normal occurrence with us, as we pride ourselves on providing a high level service to our guests, especially in setting...

Montclair, New Jersey
Reviewed 15 September 2012

We found The Reefs a decade ago through a tiny ad in the NY Times. We have re-visited twice since and surely will return again. Through this period, the resort has upgraded the room decor, but the service remains classic, the food excellent - beautiful breakfasts, tasty lunches and gourmet dinners - and the views just incomparable. Have been to...

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1Thank VacationNut555
Caldwell, New Jersey
Reviewed 9 September 2012

My wife and I just returned from our 6th visit to The Reefs. Our recent experience was consistent with our first 5 - Great and attentive service, a spectacular setting and marvelous amenities. We stayed in a cliffside room that was recently updated. The new bathroom was beautiful and larger and brighter than the older baths. The good news is...

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2Thank JCaulfield
Glenside, Pennsylvania
Reviewed 9 September 2012

This was our first visit to Bermuda (and the Reefs) and we will certainly return as frequently as possible. Most of the guests we spoke to during our stay have been coming to the Reefs for many, many years (one guest was on her 26th visit!). When we planned this trip, we agonized for weeks over where to stay (The...

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3Thank theglensiders
Bahrain
Reviewed 9 September 2012

It's been a decade since our last visit to Bermuda. We stayed at a different accommodation last time & decided to try something new. We were not disappointed. The Reefs is an ideal hotel with an excellent location & outstanding staff. The hotel has two sides to it -- a standard hotel & a private residence (fractional ownership). We stayed...

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4Thank BiffandJudy
Toronto, Canada
Reviewed 7 September 2012

My family and I just returned from a very enjoyable week long visit to The Reefs. This was our first visit to The Reefs, but will most certainly not be our last. We were most impressed by the friendly, helpful staff from the bell man who greeted us, to the restaurant staff who looked after us every day, to the...

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4Thank Stephen C
Boston
Reviewed 30 August 2012

This was visit number 9 or 10 at the Reefs and admittadley had one bad experience last visit...but all back on track now. Bermuda is trying to compete withe the "packages" in the Carribbean and the "playgrounds" for kids....please don't compete...stay as you are...as The Reefs is. Relaxing, calming, slower pace. The previous reviewer must be having a bad day....

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3Thank Chatham05
Boulder, Colorado
Reviewed 26 August 2012

We went to the The Reefs in June after spending 3 days at Tuckers Point Resort. We had read the reviews on Trip Advisor and other places, and were excited to try it out. We were severely disappointed by every almost every aspect of our brief stay there (we left after 4 hours!). When we arrived, there was no bellman...

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12Thank kepstein3
TheReefs-Management, Manager at The Reefs, responded to this review

Dear kepstein3, I am sorry to hear that we did not meet your expectations for your visit back in June. It is definitely not in line with the normal high standards of service and experience that we provide to our guests. I have passed along your feedback to the various departments in order to investigate. Every room at The Reefs...

Washington DC, District of Columbia
Reviewed 25 August 2012

My husband and I were just married at The Reefs and our wedding was nothing but wonderful. NOTE: We did NOT stay at The Reefs. We were just married there, but spent the entire day there prior to the sunset ceremony. The food, the cake, the wedding planner - Emily Boden of Bermuda Event Solutions - was a joy to...

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2Thank NoSnarkIntended
TheReefs-Management, Manager at The Reefs, responded to this review

Dear NoSnarkIntended, I am very happy to hear that you had a wonderful wedding with us and that you greatly enjoyed both the service and food for your wedding reception. Our team really goes out of their way to ensure our wedding couples, as well as all of our guests, have a fantastic experience with us. I am of course...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Food & drink at the hotel
Ocean Echo
Ocean Echo
Cuisines: Seafood, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Widely recognized as the best hotel in Bermuda, this award-winning and intimate hotel offers spectacular ocean views from every room. Perched along limestone cliffs overlooking its own private beach you'll enjoy legendary Bermudian hospitality and gourmet dining at three different restaurants. The Reefs is one place where you will feel perfectly at ease. ... more   less 

Additional Information about The Reefs

Address: 56 South Shore Rd., SN 02, Bermuda
Region: Caribbean > Bermuda > Southampton Parish
Price Range: $367 - $1,119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Reefs 4*
Number of rooms: 81
Reservation Options:
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Also Known As:
The Reefs Hotel Southampton
Reefs Hotel Southampton
Reefs Resort Southampton
The Reefs Bermuda
Reefs Bermuda
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Questions & Answers

Here's what travellers have asked, with answers from The Reefs staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors will have a better ocean view.”
 of 5 bubbles RS10SS, 17 Jan 2017 | Read review
“There is no bad view from any room. Higher floors are better and quieter.”
 of 5 bubbles purchasing2017, 8 Jan 2017 | Read review
“top floor best view”
 of 5 bubbles 766bonnieg, 7 Jan 2017 | Read review
“some rooms have verandahs overlooking the beach”
 of 5 bubbles debbielaurie, 4 Jan 2017 | Read review
“Cliffside rooms have a truly amazing view.”
 of 5 bubbles danag24, 22 Dec 2016 | Read review
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