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Iberostar Parque Central

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#1 of 78 Hotels in Havana
Certificate of Excellence
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1 room 2 adults 0 children
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Travel Alert: Licensing Restrictions Apply More details
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Iberostar Parque Central
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6,578 Reviews from our TripAdvisor Community

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Showing 4,122: English reviews
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Miami Beach, Florida
Reviewed yesterday NEW

Everything was great! The lobby is beautiful. Everyone was nice and helpful. The room was great. Would have liked to have internet in the room and some better cable stations would have been nice. The area was also nice and felt safe to walk around in the day or night.

Review collected in partnership with Iberostar
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Helpful?
Thank GregoryGG7
Atlanta, Georgia
Reviewed 2 days ago NEWvia mobile

This centrally-located, modern hotel had well-attended rooms, great restarants, and easy access to nearby Cuban cultural activities. The hotel customer service was outstanding, including the front desk, concierge and even an in-house cash exchange service for hotel guests. Music was playing everywhere inside the hotel, live piano in the lobby and live harp every morning in the breakfast area; that...

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1Thank MStravels2014
Chesterfield, United Kingdom
Reviewed 2 days ago NEW

We stayed for 3 nights from 10th April 2017 Excellent accommodation. We had a room on the 7th floor looking out over the park. Wonderful view to wake up to every morning. The coffee maker in the room is a Dolce Gusto if that helps anyone? Take your own pods and teabags and you can use the brewer to make...

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Thank Chesvegas41
Aberdeen, South Dakota
Reviewed 2 days ago NEW

Somewhat over priced but I knew it in advance. We booked our whole trip via Letty's Cuba Travel out of Ft.Lauderdale.(Rod was our driver-amazing guy) It was flawless. Great location. Fantastic staff. Just remember there is extreme poverty right across the street. I had fresh lobster everyday at various restaurants around the hotel.(10 to 12 $) The location is perfect....

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1Thank steve h
new york
Reviewed 2 days ago NEWvia mobile

We stayed here 3 nights here and it was one of the highlights of our trip. We wanted to stay at a hotel where we could just walk out and be in the action, this was it exactly. Not overtly touristic but where you want to be if you want to explore Old Havana on foot. Everything is nearby. Our...

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1Thank nycgirltravels
London, United Kingdom
Reviewed 2 days ago NEW

We stayed in a colonial junior suite which was really spacious and had great views over the central park. The location is perfect for exploring Havana and we found the service to be good. It was really nice to have the live music in the bar all day and to be able to enjoy the fabulous views from the rooftop...

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Thank Sue P
Westerham, United Kingdom
Reviewed 2 days ago NEW

Picked to stay here because of the location and the roof top pool,which did not disappoint ,though you will take pot luck on getting a sun lounger. The hotel is situated in walking distance of the capitol building and the museum of the revolution ,if you want to venture out there are plenty of old amercan cars offering tours to...

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Thank gary w
Los Angeles, California
Reviewed 4 days ago NEWvia mobile

Spent the last three nights of a 9-day tour of Cuba at the Parque Central, and what a grand way to cap off our trip. Fully modern, all amenities one would expect from a top-flight hotel (adjustable air-con, refrigerator w mini-bar, quality toiletries, separate shower and tub, nice lounges/bars/restaurants, etc.). Beds were super comfortable, room was immaculate and well kept....

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Thank vdv
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thanks a lot for all your comments on this site related to our facilities, location and staff as well as for the services we offer, we have taken note about your remark and for sure we will do our out most in order to improve this, no matter we start all our power sources when the city power...

London
Reviewed 4 days ago NEW

The building, rooftop pool and views are great. However the staff are quite variable and the experience does not match the 5 star label or price tag. The pool was closed for 2 days during our stay, food and drinks can be incredibly slow and there are not even close to enough seats or loungers at the pool. People sit...

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1Thank bsufqi
London, United Kingdom
Reviewed 4 days ago NEW

We stayed here for 5 nights in March and had a great time. The hotel is in a great location for venturing out by day and by night. All the staff were friendly and helpful, but especially the ladies cleaning the bedrooms, they always had a ready smile and greeting. Breakfast was a bit crazy busy, but I guess everyone...

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1Thank SJBMB
Parquecentral, Guest Relations Manager at Iberostar Parque Central, responded to this review

Dear Guests, Thank you for your time and words on this site, about our services, staff and for warning us about the non-hotel guests using the pool, you are giving us the marvelous opportunity of improving all our security measures, rest assured that we have already passed all your comments onto the security in order to prevent incidents like the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Iberostar Parque Central

Address: Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $408 - $913 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Parque Central 5*
Number of rooms: 427
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Also Known As:
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Parque Central Havana
Nh Parque Central Havana
Hotel Style:
#1 Family Hotel in Havana
#1 Romantic Hotel in Havana
#1 Luxury Hotel in Havana
#5 Business Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Parque Central staff and other travellers.
294 questions
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Questions? Get answers from Iberostar Parque Central staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we liked our outside room”
steveh707, 22 Apr 2017 | Read review
“Colonial junior suite was very spacious with excellent views.”
suep138, 22 Apr 2017 | Read review
“old building is nice than new”
bsufqi, 20 Apr 2017 | Read review
“For a more traditional experience ask to be located in the older part of hotel”
AileenO748, 16 Apr 2017 | Read review
“Corner rooms are roomy but beware of pool location.”
kb646, 16 Apr 2017 | Read review
5 of 5