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Hotel Tropicoco

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Hotel Tropicoco
Hotel Tropicoco
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569 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Brandon, Canada
Reviewed 4 days ago NEW

Nothing special - it's not really a resort (although it is across the road from a beach) and it doesn't offer a culinary experience (although the food is edible and filling). But some people love the place: that week we met a European man who's been there 40-50 times, a Canadian who's been there +20 times, and another guy who...

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Helpful?
Thank SuperDave47
Greater London, United Kingdom
Reviewed 6 days ago NEW

Please note that Cuban standards are generally well below what a European would expect. My selections of the levels for---Service----Cleanliness----Value--Location----Sleep Quality-----Rooms are given on that basis. Having seen the previous reviews i agree that ( judged by our standards) the cleanliness of my room was atrocious indeed i had to use my baby wipes to clean the wardrobe areas before...

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Thank Ant560
Huyton, United Kingdom
Reviewed 2 weeks ago

Alberto Rodriguez is the reason for my positive rating. From 5 star hotels down, what makes the difference is not so much the facilities, but the people you encounter. Rarely have I seen customer services skills like the ones on display from this young chap in the 2* Hotel Tropicoco. He is on a hotel management course at college and...

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11Thank DavidNewman69
Reviewed 3 weeks ago via mobile

We wanted a beach vacation with easy proximity to Havana. Reception wasn't great (make sure you have your reservation printed out) and I had to bring my own a 2 small childrens' bags from bus myself. Room was ok, nice bathroom. Maids available on each floor. They were so nice to my kids. Food was acceptable. I'd read another helpful...

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2Thank Martha M
Doha, Qatar
Reviewed 12 October 2016

Avoid this hotel at any cost - the moment you walk in you will feel that you are back to the 1970s. The only advantage this hotel has that it is on the beach - however the room, amenities, service etc do not justify the price

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3Thank Anas Q
Brampton, Canada
Reviewed 30 September 2016

I would not go to this property ever again. i had stayed here for 3 days with few of my friends. Staff here is so rude. the food timings are so limited and the food quality was pathetic with literally no choices and repetitive in all the meals. Rooms had all sorts of problems. Water leakage, ants, AC making noise,...

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3Thank Ansh11_13
Ontario
Reviewed 30 September 2016

Well, bear with me, because this will be a long review. If you're too busy to read it all, skip to the end for the "big news". Let me start by saying I just spent another great week at my favorite beach spot near Havana. Changes keep-a-coming and some stuff is still stuck in the "Cuba" limbo, but... Things are...

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7Thank TolouseKytzia
Toronto, Canada
Reviewed 29 July 2016

oh my god these people who work this hotel are so rude there were cockroaches in my room i woke up to one by my hand in the morning and on top of that when my friend came to visit me they banged on the door at 3 am so hard they scared the HELL out of us. two big...

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7Thank Randa H
Toronto
Reviewed 21 July 2016

So-so space, great beach, great proximity to Havana, very pretty, polite and pleasant prostitutes who do take no for an answer, service so surly that made it delightfully fun when some staff were so awesome they should have a hotel built around them. It's a great base to explore from, recover from too much rum at and is generally a...

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5Thank Monhault
Miami, Florida
Reviewed 21 July 2016

Best beach stretch in Havana City is located to the eastern part of it, in an area called Playas del Este, just about 25 minutes away from downtown Havana. Tropicoco Hotel is wisely located a few feet away from the water and even though it should not be a choice for Luxury seekers, not for tourists but rather for travelers,...

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4Thank TourGuide-Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Airport Transportation

Additional Information about Hotel Tropicoco

Address: Ave Sur y Las Terrazas | Santa Maria del Mar, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $131 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Tropicoco 3*
Number of rooms: 188
Also Known As:
Tropicoco Hotel Havana
Tropicoco Havana
Hotel Style:
#4 On the Beach Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Tropicoco staff and other travellers.
45 questions
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Burlington, Canada

My brother was wondering if this would be a good hotel for his girlfriend, 12 yo son,and his adult children to travel to, for a 1 - 2 week vacation. The adults are considering taking day trips into Havana, and leaving the 12 yo at the hotel, whilst they do this. (I have my own opinions about this, however they are not shared! Don't roast me!)

Are there facilities for children, ie nanny/babysitting services? Realizing they are "older", but still not quite old enough to amuse themselves for that extended period of time. Is the beach safe? Is there security, lifeguards?

No one in the group speaks Spanish - is the staff conversant in English? Do they have medical facilities or a doctor ON staff, 24/7? (My young nephew has some medical conditions that may flare up)

I am wondering if this is a "safe" place for the kind of vacation my brother envisions??

Please understand, I am looking for the input of other travellers. I have travelled extensively to Cuba, speak understandable Cubano, but have NOT been to this hotel. Personally, I would feel comfortable leaving a child alone in a hotel where I knew the staff, only if I were in the general area AT the same location and only for short periods (couple of hours) .... given that this boy neither speaks the language, nor tends to not be "streetsmart", I definitely lean towards a more family friendly resort (and vacation).

Perhaps I'm mistaken, but hope that past and regular guests of the hotel could respond. Thanks so much, and I really am appreciative of ALL input

15 hours ago

See all questions (45)

Questions? Get answers from Hotel Tropicoco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anywhere on the second floor, so you don't have to worry about the elevator.”
 of 5 bubbles SuperDave47, 2 Dec 2016 | Read review
“Not that you'll likely get anywhere with the sentries on the front desk, but the extremities of the 2nd floor are a good location.”
 of 5 bubbles DavidNewman69, 17 Nov 2016 | Read review
“No room is good. just stay away from this property.”
 of 5 bubbles Ansh11_13, 30 Sep 2016 | Read review
“If you still want to stay here, ask for room 332 or 334 which are bigger and more modern than the rest of the hotel.”
 of 5 bubbles Bajan71, 4 Jul 2016 | Read review
“6th floor overlooking the hotel is the best of the worst.”
 of 5 bubbles JFK1954, 23 Jun 2016 | Read review
5 of 5