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Memories Miramar Havana

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Memories Miramar Havana
Memories Miramar Havana
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958 Reviews from our TripAdvisor Community

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Showing 293: English reviews
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Cuba
Reviewed yesterday NEW

Very nice hotel, quiet and clean... I loved the buffet and the decorations. The staff was regular, specially a couple of unexperienced waitresses, but that's all. Very expensive, ideal for bussiness travel.

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Helpful?
Thank amanda19932016
New York City, New York
Reviewed 2 days ago NEW

In spite of the lovely lobby and grounds, the hallways upstairs and the rooms in this hotel are DISGUSTING--dilapidated, dirty, leaking ceiling....I could go on but I won't. Havana is a fantastic destination in so many ways. Don't spoil it with this hotel.

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Helpful?
Thank ellie w
General M, General Manager at Memories Miramar Havana, responded to this review

Dear ellie w, We are very sorry for not fulfilling your expectations, we take into account your comments and we really hope that you can give us a second chance and visit us again in a future time. Kind regards, General Manager

Reviewed 5 days ago NEW

Would not recommend this hotel . Dirty rooms with cockroaches to keep you company... Thomson rep very good... some staff good not all. too far from centre have to have taxi all the time. three nights was more than enough in this hotel.

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1Thank Norma E
General M, General Manager at Memories Miramar Havana, responded to this review

Dear Norma E, First of all we would like to thank you for having chosen our hotel as your holidays destination, as you know Cuba has a tropical and humid weather, we clean the rooms and spray them, we are sorry for the inconveniences. We really hope that you can give us a second chance and visit us on a...

Athens, Greece
Reviewed 6 days ago NEWvia mobile

We visited 3 hotels in our trip in Cuba and was the best of all. Friendly staff in very beautiful location but uninterested breakfast. The room was very clean and nice decorated. The only bad think was the main corridor because of the rain the roof was leaking.

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Thank STEFANOS T
General M, General Manager at Memories Miramar Havana, responded to this review

Dear Stefanos T, On behalf of the staff from Memories Miramar Habana we would like to thank you for your positive comments about our Hotel. It will be pleasure to welcome you back. Best regards, General Manager

Reviewed 1 week ago via mobile

We stayed at this hotel for 2 nights and enjoyed our stay. Staff were friendly, check-in was quick and easy. Rooms were large, very clean and had comfortable beds. Buffet breakfast was good with plenty of choice. We also ate from the bar menu one evening, again no complaints Pool area was clean, large pool, pool bar etc Lift doors...

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Helpful?
Thank Jo O
General M, General Manager at Memories Miramar Havana, responded to this review

Dear Jo O, Thank you for the time you spent to write this review, we are very happy to know that you enjoyed your holidays with us. We really hope to see you soon again. Kind regards, General Manager

Lakewood, Ohio
Reviewed 1 week ago

It is mixed here, Stayed twice on the same trip, first time had a room on the 4th floor and could access WIFI from the room and the room was in pretty good shape, Good bed with nice pillows Large room with chair and couch, fridge with good sized TV with lots of channels, Nice towels and great breakfast buffet,...

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1Thank TheTraveler67
General M, General Manager at Memories Miramar Havana, responded to this review

Dear TheTraveler67, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to have the opportunity to prove ourselves in...

Chester, Pennsylvania
Reviewed 1 week ago

Memories Miramar has some highs and lows. Initially walking into the vast lobby I thought that this place could be a 5-star all the way, but at least 60% credit goes to our tour guide who made sure our check-in process was smooth and quick. This hotel does have much to offer: a full access fitness center, pool, both restaurants...

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Helpful?
Thank Toby_Farmz
General M, General Manager at Memories Miramar Havana, responded to this review

Dear Toby_Farmz, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill all your expectations. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to have the opportunity to prove ourselves...

Reading, England
Reviewed 1 week ago

First hotel on our La Isle Grande tour. Fairly ordinary modern style hotel with a reasonably comfortable room (which should be cleaner). Waiter service in the bar was somewhat indifferent and Reception staff likewise. Breakfast could be of better quality. Happy hour at the roof terrace was enjoyable.

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Thank extravelmgr
General M, General Manager at Memories Miramar Havana, responded to this review

Dear extravelmgr, We would like to transmit you that we are sorry to know that we did not fulfill your expectations, we sincerely hope to have the opportunity to prove ourselves in the future. Best regards, General Manager

Bristol, United Kingdom
Reviewed 2 weeks ago

great hotel, great pool with good buffet style breakfast. Staff are extremely friendly and helpful.Grounds are well kept and there is tennis courts if you feeling energetic. Does get quite busy as the likes of Thomson use it for their holiday makers, but that was never a problem. Changing money can take a long time so pick your time wisely....

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Helpful?
Thank Ianslocs36
General M, General Manager at Memories Miramar Havana, responded to this review

Dear Ianslocs36, On behalf of the management and the staff from Memories Miramar Habana we would like to thank you for your positive comments about our Hotel. We hope that our hotel will be your hotel in your next time to Cuba. Best regards, General Manager

Northampton, United Kingdom
Reviewed 2 weeks ago

Unfortunately the only choice of hotel for our 2 centre tour with Thomsons was this one. It is located well out of Havana centre/Old Town (20 minute taxi ride) with the added disappointment of entirely indifferent service for the most part and other shortcomings for example; no loo roll in any of the toilets in communal areas, coffee machine but...

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Helpful?
Thank Alistair M
General M, General Manager at Memories Miramar Havana, responded to this review

Dear Alistair M, We would like to transmit you that we are sorry to know that we did not fulfill your expectations. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to have the opportunity to prove ourselves in the future. Best...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hotel is located on Fifth Avenue, in the luxurious area of Miramar in a comercial, diplomatic and residential area. Is the best option for busines and leisure stays, 10 minutes away fromn the city's colonial area. ... more   less 

Additional Information about Memories Miramar Havana

Address: 5 Avenue Between 72 and 76, Miramar, Havana 11400, Cuba (Formerly Hotel Occidental Miramar)
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Price Range: $217 - $431 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Memories Miramar Havana 4*
Number of rooms: 427
Reservation Options:
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Also Known As:
Occidental Miramar Havana
Occidental Miramar Hotel Havana
Hotel Style:
#1 Business Hotel in Havana
#3 Family Hotel in Havana
#7 Romantic Hotel in Havana
#11 Luxury Hotel in Havana
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Questions & Answers

Here's what travellers have asked, with answers from Memories Miramar Havana staff and other travellers.
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Questions? Get answers from Memories Miramar Havana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request high floors to block out the noise from the live entertainment playing in the lobby areas”
Toby_Farmz, 15 Apr 2017 | Read review
“Good for a night”
traintravelLondon, 26 Mar 2017 | Read review
“use another hotel”
201NeilO, 25 Mar 2017 | Read review
“Floor 5 quiet,”
508jackieb, 13 Mar 2017 | Read review
“Make sure everything works when you arrive, from my experience the rooms are similar, avoid the pool area.”
SQ007, 10 Mar 2017 | Read review
5 of 5