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See all 12 hotels in Santiago de Cuba

IBEROSTAR Casa Granda

488 reviews
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Traveller (463)
Room & Suite (130)
Dining (67)
Overview
  • Excellent13%
  • Very good44%
  • Average26%
  • Poor9%
  • Terrible8%
Travellers talk about
“parque cespedes”(20 reviews)
“graham greene”(6 reviews)
“roof terrace”(18 reviews)
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
Suites
Rooftop Bar
4.0 Star Hotel
All hotel details
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Reviews (488)Write a Review
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All reviewsparque cespedesgraham greeneroof terracerooftop bar and restaurantcover chargetown squarepeople watchcuban hotelperfect locationmusic venuesfirst floorthe ground floorroom was largecathedraltrovaplazagovernment
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1 - 5 of 210 reviews
Reviewed 8 November 2017

We stopped here for a drink and snack in the shade. The temperature that day was a modest 37 Celsius! The restaurant looks out over the park and is a marvelous place for a rest and to people-watch. Service was good. Thoroughly enjoyable.More

Thank Tenorman41
Response from Hotel Casa Gran... S, Director General at IBEROSTAR Casa GrandaResponded 1 week ago

Dear Tenorman41: Thank you for dedicating your time, and commenting on our Snack-Bar Las Terrazas, it is gratifying for our work to receive your comments, that helps us to maintain and be better every day in what we do, and that every client like you,...More

Reviewed 9 August 2017

mostly in Cuba, stay in Casas. The hotels are badly run, inefficient and expensive. However, the Casa Grande was wonderful. It is noisy at the top as there is live music every night on the roof terrace. This is a treat but if you need...More

4  Thank Lindanaylor
Response from Gerente G, Director General at IBEROSTAR Casa GrandaResponded 16 August 2017

Dear Lindanaylor It has been an honor for our collective to be a beautiful memory of your stay in our island. We thank you for the kindness of letting everyone know your happy experience with us and we hope that you will choose us again...More

Reviewed 5 August 2017

The menu was extensive, the staff helpful and service was timely. All the dishes were well presented and tasty. There is a resident magician - an interesting change from loud music. The dining room is on an open terrace overlooking Parque Cespedes.More

3  Thank Margaret W
Response from Gerente G, Director General at IBEROSTAR Casa GrandaResponded 7 August 2017

Dear Mrs. Margaret W Thank you so much for taking time to recommend our services on Tripadvisor. We are glad to know that among us managed to relax and enjoy the facility as well as the kindness and good treatment that characterizes our staff. The...More

Reviewed 2 August 2017

The location is prime ... the hotel is large check in is a breeze. Amazing rooftop ( this is the best part of the hotel). The AC units need to be fixed as we had to switch rooms and so did my parents. In the...More

2  Thank a_calderin01
Response from Gerente G, Director General at IBEROSTAR Casa GrandaResponded 7 August 2017

Dear Mr. a_calderin01 First of all thank you very much for your comments. We are very sorry that your experience in our installation has been plagued by the details that you mentioned. Related to the rooms are already working on them, to give you better...More

Reviewed 21 July 2017 via mobile

From the heat in the moist and busy atmosphere of Santiago de Cuba. Big terrace, great view and nice cocktails are a good way to close your day. Bit expensive as you have to spent 3CUC per personal n and wine is 5CUC. Top price...More

3  Thank kuisch
Response from Gerente G, Director General at IBEROSTAR Casa GrandaResponded 7 August 2017

It has filled us with joy your review. Thank you for your praise and recommendation to anyone who decides to visit Santiago especially the center of our beautiful city: a city full of traditions and history. Our staff lives up to the hospitality that characterizes...More

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Traveller (463)
Room & Suite (130)
Dining (67)
Hotel & Grounds (347)
Bathroom (24)
Family and Play Areas (12)
Business Centre & Event Rooms (3)
About
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Laundry Service
Concierge
Room Service
Meeting Rooms
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$96 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$96 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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