check is was done by the rudest person. wifi at 4 cuc a hour and the smallest card they will sell is 5 hours so they sting you for 22 cuc on top of 179 cuc for a room and no water in the room not complimentary or in the fridge , hideous food and so run down a rip off
My girlfriend and I stayed for a week at the Melia Santiago de Cuba. This was December 19-26, 2018 to visit some friends in the city. Check in at reception with Guzman went perfect and quick and we were soon in our suite. It is a miracle in Cuba when everything works and in…
I was on a round trip to Cuba and this hotel was the best on the whole tour. I had the Level room. There were lots of choices for breakfast and dinner. Swimming pool area was good and it was enjoyable to swim there.
Every time my boyfriend and I visit Santiago we really enjoy staying at this hotel. Last year we were there for a week in the second half of December. Located in a very good area of Santiago de Cuba,only 2 min away from the city center by cab. In love with the pool, so clean…
I had a very strange stay here. I dealt with one wonderfully helpful and pleasant woman at the front desk once and the rest of the time I was offended by the disdain and curt, dismissive attitude of the front desk staff. I had a wonderful meal at the outdoor restaurant one night…
"don't stay here stay at one of the nice casa particulars up the road in vista allegre"
"The Level room"
"higher floor for surround view"
"rooms on higher levels for quiet as 8th floor and up."
"Choose a room looking over the wonderful gardens and towards the mountains."