We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel in center of town, great hotel has 2 swimming pools. Has happy hour and a bar/dance club at the top. Free Salsa lessons everyday by some very good instructors.
Good food, excellent staff, Gym is reasonable.More
Response from Director G, General Manager at Melia Santiago de CubaResponded 3 weeks ago
Thank you for sharing your comments about the Meliá Santiago de Cuba in Tripadvisor. It is a great to know that you enjoyed our hotel: the bar, the swimming pool, the disco, the salsa lessons, the gym and the food. The staff always...More
This was my third stay in the Melia and I have never had a bad experience. The staff is helpful, rooms are very clean and comfortable and hotel has many amenities including lobby and rooftop bar, swimming pool, one of the largest buffet breakfasts and...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank Pat S
Response from Director G, General Manager at Melia Santiago de CubaResponded 29 March 2017
Dear Pat S:
We are delighted to hear that you enjoyed your third stay at our property. Many thanks for coming back and for reviewing us in Tripadvisor.
Our staff is very pleased with your compliments and hope there will be a new occasion to...More
A very pleasant 2-night stay.
In the vicinity of Santiago de Cuba, this is a perfect hotel to stay in business or for a short period.
Nice lobby, nice rooms. A good breakfast and buffet- dinner.
I liked very much the swimming-pool area.More
Response from Director G, General Manager at Melia Santiago de CubaResponded 18 August 2017
We appreciate your comments on Tripadvisor. It is very nice to read that you have enjoyed your stay in our hotel, especially our rooms, lobby, Buffet and swimming pool area. That is what we work for. Your opinion is a reward for our...More
For Cuba this hotel is very modern. The pool area offers 2 pools, that are deep enough for swimming. Every day they have a happy hour for 2 hours, which is something to look out for, because then you will be able to get your...More
Response from Director G, General Manager at Melia Santiago de CubaResponded 15 August 2017
Thank you for taking the time to give us such honest and detailed feedback. We welcome all constructive criticism, as it helps us to improve in the future.
However, we are glad that you enjoyed your overall stay at our Hotel. Since our...More
I can't believe how many shining reviews this place has. The breakfast buffet was absolutely terrible. I felt scammed paying for it. There was practically nothing vegetarian that wasn't a sugary pastry and most things were disgusting. I am not a fussy eater outside not...More
Thank Emma B
Response from Director G, General Manager at Melia Santiago de CubaResponded 11 August 2017
Dear Emma B:
Thank you for your review and for choosing our hotel.
First of all please accept our sincere apology for all the inconvenience you have experienced and shared with us in details. We regret that we could not always meet your taste with...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$160 - US$315 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Prodigios Interactivos SA, Expedia, Booking.com, TravelUp, TripOnline SA, Cancelon and Evoline ltd so you can book your Melia Santiago de Cuba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.