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08/10/2017 09/10/2017
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    Melia Santiago de Cuba

    Calle M y Avenida de las Americas | Reparto Sueno, Santiago de Cuba, Cuba
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    08/10/2017 09/10/2017
     3 people are viewing this hotel
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    US$195US$278
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    Traveller (653)
    Room & Suite (324)
    Dining (213)
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    Overview
    • Excellent35%
    • Very good48%
    • Average13%
    • Poor3%
    • Terrible1%
    Travellers talk about
    Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    3.5 Star Hotel
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    Gran Hotel Encanto
    23 reviews
    #6 of 12 hotels in Santiago de Cuba
     
    Hotel Casa Granda
    476 reviews
    #2 of 12 hotels in Santiago de Cuba
     
    Hotel Escuela Telegrafo
    3 reviews
    #2 of 3 hotels in Bayamo
     
    Hotel Versalles
    137 reviews
    #4 of 12 hotels in Santiago de Cuba
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,311)
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    1 - 5 of 504 reviews

    Reviewed 3 weeks ago

    Hotel in center of town, great hotel has 2 swimming pools. Has happy hour and a bar/dance club at the top. Free Salsa lessons everyday by some very good instructors. Good food, excellent staff, Gym is reasonable.More

    Thank TinoF2
    Response from Director G, General Manager at Melia Santiago de CubaResponded 3 weeks ago

    Dear TinoF2: Thank you for sharing your comments about the Meliá Santiago de Cuba in Tripadvisor. It is a great to know that you enjoyed our hotel: the bar, the swimming pool, the disco, the salsa lessons, the gym and the food. The staff always...More

    Hotel's Favourite
    Reviewed 28 March 2017

    This was my third stay in the Melia and I have never had a bad experience. The staff is helpful, rooms are very clean and comfortable and hotel has many amenities including lobby and rooftop bar, swimming pool, one of the largest buffet breakfasts and...More

    Review collected in partnership with this hotel
    1  Thank Pat S
    Response from Director G, General Manager at Melia Santiago de CubaResponded 29 March 2017

    Dear Pat S: We are delighted to hear that you enjoyed your third stay at our property. Many thanks for coming back and for reviewing us in Tripadvisor. Our staff is very pleased with your compliments and hope there will be a new occasion to...More

    Reviewed 17 August 2017

    A very pleasant 2-night stay. In the vicinity of Santiago de Cuba, this is a perfect hotel to stay in business or for a short period. Nice lobby, nice rooms. A good breakfast and buffet- dinner. I liked very much the swimming-pool area.More

    Thank PaulaSR
    Response from Director G, General Manager at Melia Santiago de CubaResponded 18 August 2017

    Dear PaulaSR: We appreciate your comments on Tripadvisor. It is very nice to read that you have enjoyed your stay in our hotel, especially our rooms, lobby, Buffet and swimming pool area. That is what we work for. Your opinion is a reward for our...More

    Reviewed 13 August 2017

    For Cuba this hotel is very modern. The pool area offers 2 pools, that are deep enough for swimming. Every day they have a happy hour for 2 hours, which is something to look out for, because then you will be able to get your...More

    Thank lulu10007
    Response from Director G, General Manager at Melia Santiago de CubaResponded 15 August 2017

    Dear Lulu10007, Thank you for taking the time to give us such honest and detailed feedback. We welcome all constructive criticism, as it helps us to improve in the future. However, we are glad that you enjoyed your overall stay at our Hotel. Since our...More

    Reviewed 9 August 2017

    I can't believe how many shining reviews this place has. The breakfast buffet was absolutely terrible. I felt scammed paying for it. There was practically nothing vegetarian that wasn't a sugary pastry and most things were disgusting. I am not a fussy eater outside not...More

    Thank Emma B
    Response from Director G, General Manager at Melia Santiago de CubaResponded 11 August 2017

    Dear Emma B: Thank you for your review and for choosing our hotel. First of all please accept our sincere apology for all the inconvenience you have experienced and shared with us in details. We regret that we could not always meet your taste with...More

    Gran Hotel Encanto
    23 reviews
    #6 of 12 hotels in Santiago de Cuba
     
    Hotel Casa Granda
    476 reviews
    #2 of 12 hotels in Santiago de Cuba
     
    Hotel Escuela Telegrafo
    3 reviews
    #2 of 3 hotels in Bayamo
     
    Hotel Versalles
    137 reviews
    #4 of 12 hotels in Santiago de Cuba
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$160 - US$315 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 302
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Prodigios Interactivos SA, Expedia, Booking.com, TravelUp, TripOnline SA, Cancelon and Evoline ltd so you can book your Melia Santiago de Cuba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Santiago de Cuba Province >
    • Santiago de Cuba
    • Also Known As
    • Melia Santiago De Cuba Hotel Santiago De Cuba ,
    • Santiago De Cuba Melia
    Add Photo Photos
    Traveller (653)
    Room & Suite (324)
    Dining (213)
    Pool & Beach (105)
    Hotel & Grounds (497)
    Business Centre & Event Rooms (48)
    Bathroom (33)
    Family and Play Areas (7)
    Nearby
    Hotel Versalles
    137 reviews
    4.37 km away
     
    Hotel Escuela Telegrafo
    3 reviews
    95.51 km away
     
    Gran Hotel Encanto
    23 reviews
    2.14 km away
     
    Hotel Casa Granda
    476 reviews
    2.04 km away
     
    Nearby Restaurants
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    .54 km away
    Salon Tropical
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Susan F
    27 July 2017|
    AnswerShow all 4 answers
    Response from Mightymike1966 | Reviewed this property |
    If you`re a guest, the pool is included. The day pass is 5 CUC no drinks included. You can get it at the reception.
    1
    Vote
    Iryna2014
    27 November 2016|
    AnswerShow all 9 answers
    Response from KEFinnman | Reviewed this property |
    We saw/or feelt no mosquitos at all around Santiago de Cuba area, in march.
    1
    Vote
    Jennie M
    21 September 2016|
    AnswerShow all 8 answers
    Response from eddiejohnf | Reviewed this property |
    Yes, they can accommodate you request. This is a five star hotel and they will do their best to accommodate you.
    0
    Votes
    Room Tips
    "Higher levels with a view"
    Read review
    "The lobby, restaurants and rooms are warm. Excellent view."
    Read review
    "I think that all rooms will be fine."
    Read review
    "Choose a Junior Suite for a bit more money as you get 24 hour internet access and a Jacuzzi in the room..."
    Read review
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