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Melia Santiago de Cuba

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Traveller (706)
Room & Suite (397)
Dining (214)
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Overview
  • Excellent36%
  • Very good47%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Reviews (1,372)
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4
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All reviewsmodern hotelitalian restaurantinternational hoteltop floorrooftop barbreakfast buffethigh riseinternational standardspianist playingnice pool areastayed here for nightsjunior suitetown centrefive star hotelcomfortable roomscurrency exchangethe air conditioning
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331 - 335 of 524 reviews
Reviewed 29 March 2014

We went to this hotel in particular condition. I was completely sick in a casa, so we had to go to see the doctor of this hotel, and then we decided to stay here " nights because the doctor was here and the hygienic conditions...More

Thank Elise C
Response from Director G, Director General at Melia Santiago de CubaResponded 31 March 2014

Dear Elise C.: Thank you. Your words and gratitude are very rewarding. You must have an idea of how happy we feel for this review in which, you are expressing and sharing one important moment that we had to help you recover and to share...More

Reviewed 28 March 2014

I had a fortnight's stay in Santiago recently and needed Internet access; a 3 CUC taxi ride took me to the Melia Santiago where I could get WiFi access. 12 CUC for 2 hours might sound expensive, but what they don't say on the price...More

Thank rwillmer
Response from Director G, Director General at Melia Santiago de CubaResponded 29 March 2014

Dear Rwillmer: It was very kind of you to share with the world your experience in our hotel during your stay in Santiago de Cuba city. It was very interesting to know that despite of the fact that you were not staying with us, the...More

Reviewed 23 March 2014

We were on a Road Scholar tour of Cuba, the hotel was prearranged and perfect for our small group. It is a very busy hotel with all the amenities one needs for a comfortable visit to this area.The only issue was the elevators, long waits...More

Thank gingrannie
Response from Director G, Director General at Melia Santiago de CubaResponded 25 March 2014

Dear Ms. Gingrannie: It was very nice to receive your comments about our hotel and we are very happy your group had a great time in our hotel in general. We are very sorry about the inconvenience with the elevators, which we are already checking....More

Reviewed 15 March 2014

Drove here from Holguin to break up our holiday there and actually hired a car which was an experience in itself. Arrived at Santiago and couldn't quite believe that the hideous building we were going to was our hotel it was heinous like a grain...More

Thank GeordieJulie
Response from Director G, Director General at Melia Santiago de CubaResponded 19 March 2014

Dear Ms. GeordieJulie: First of all we would like to thank you for taking part of your time to share your experiences in Meliá Santiago de Cuba with the rest of the Tripadvisor followers. Our staff and management appreciate your words to praise our workers...More

Reviewed 14 March 2014

This hotel is too big and looks extremely ugly! It is the sort of hotel where you could be anywhere in the world. We prefer hotels with character but as we were on a tour we had no choice. It is some way from the...More

Thank biggles51
Response from Director G, Director General at Melia Santiago de CubaResponded 15 March 2014

Dear Ms. Biggles51: We would like to express our appreciation for your review. It was sad to hear you did not like the structure of our facility but we respect your point of view and are grateful you have pointed out the details that according...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$130 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (706)
Room & Suite (397)
Dining (214)
Pool & Beach (110)
Amenities (44)
Family and Play Areas (9)
Business Centre & Event Rooms (4)
Questions & Answers
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caribbeancanucks
6 April 2018|
AnswerShow all 4 answers
Response from milliesmum2016 | Reviewed this property |
1 What's your question? 2 And FYI I didn't see any prostitutes hanging around. 3 What made you think that there are? 4 Why would you care?
0
Votes
Room Tips
"rooms on' the level' more spacious and good views from higher floors"
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"The higher rooms had great views over Santiago De Cuba"
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"ask for a higher floor"
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"Upgrade to A junior suite for Jacuzzi and free 24 hour internet!"
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