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All reviewsmodern hotelitalian restaurantinternational hoteltop floorrooftop barbreakfast buffethigh riseinternational standardspianist playingnice pool areastayed here for nightsjunior suitetown centrefive star hotelcomfortable roomscurrency exchangethe air conditioning
We went to this hotel in particular condition. I was completely sick in a casa, so we had to go to see the doctor of this hotel, and then we decided to stay here " nights because the doctor was here and the hygienic conditions...More
Thank Elise C
Response from Director G, Director General at Melia Santiago de CubaResponded 31 March 2014
Dear Elise C.:
Thank you. Your words and gratitude are very rewarding. You must have an idea of how happy we feel for this review in which, you are expressing and sharing one important moment that we had to help you recover and to share...More
I had a fortnight's stay in Santiago recently and needed Internet access; a 3 CUC taxi ride took me to the Melia Santiago where I could get WiFi access.
12 CUC for 2 hours might sound expensive, but what they don't say on the price...More
Response from Director G, Director General at Melia Santiago de CubaResponded 29 March 2014
It was very kind of you to share with the world your experience in our hotel during your stay in Santiago de Cuba city. It was very interesting to know that despite of the fact that you were not staying with us, the...More
We were on a Road Scholar tour of Cuba, the hotel was prearranged and perfect for our small group. It is a very busy hotel with all the amenities one needs for a comfortable visit to this area.The only issue was the elevators, long waits...More
Response from Director G, Director General at Melia Santiago de CubaResponded 25 March 2014
Dear Ms. Gingrannie:
It was very nice to receive your comments about our hotel and we are very happy your group had a great time in our hotel in general.
We are very sorry about the inconvenience with the elevators, which we are already checking....More
Drove here from Holguin to break up our holiday there and actually hired a car which was an experience in itself. Arrived at Santiago and couldn't quite believe that the hideous building we were going to was our hotel it was heinous like a grain...More
Response from Director G, Director General at Melia Santiago de CubaResponded 19 March 2014
Dear Ms. GeordieJulie:
First of all we would like to thank you for taking part of your time to share your experiences in Meliá Santiago de Cuba with the rest of the Tripadvisor followers. Our staff and management appreciate your words to praise our workers...More
This hotel is too big and looks extremely ugly! It is the sort of hotel where you could be anywhere in the world. We prefer hotels with character but as we were on a tour we had no choice. It is some way from the...More
Response from Director G, Director General at Melia Santiago de CubaResponded 15 March 2014
Dear Ms. Biggles51:
We would like to express our appreciation for your review. It was sad to hear you did not like the structure of our facility but we respect your point of view and are grateful you have pointed out the details that according...More