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IBEROSTAR Laguna Azul

ElvolineUS$220*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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IBEROSTAR Laguna Azul
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6,732 Reviews from our TripAdvisor Community

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Showing 4,020: English reviews
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Rönnäng, Västra Götaland, Sweden
Reviewed yesterday NEW

The people working here is fantastic. The service at the lobby bar and the terrace should have extra points. Very good work from everyone here. Unfortunately the food wasn't anything for us, in fact, we dislike it so much that we avoid it an rather took a taxi to a restaurant somewhere near. Also, the quality of the cocktails depends...

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Thank Håkan A
Reviewed yesterday NEWvia mobile

Beautiful resort, the beach is the nicest I've ever been on. The food and servce in the buffet is awful just be warned. The rooms are good for Cuba. My review would be a 3 star but the beach and pool bar staff pushed it to 4

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Thank Johnny A
Reviewed 2 days ago NEWvia mobile

I went here at the end of April early may and it was a pleasant stay. First time in Cuba for me and my friends the pool bar was a blast and lots of entertainment. Bartenders took real good care of you. The beach was beautiful lots of chairs to lay on and lots of shade if needed or wanted...

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Thank Shi-Anne L
Reviewed 2 days ago NEW

A great vacation overall! Resort is beautiful, large but easy to navigate. Can't wait to get back there. Staff are exceptional, with the exception of the bartender in the main lobby bar. Didn't appear to enjoy his job and was slow with attitude.

Review collected in partnership with Iberostar
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Thank Foxhilldave
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear clients, On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your nice review. It is our highest reward to hear that our guests enjoyed their vacation with us! Thank you for sharing your opinion with us. Should you choose our hotel, or some other IBEROSTAR Hotels, for your...

Corner Brook, Newfoundland, Canada
Reviewed 2 days ago NEWvia mobile

Once a year we save our hard earned money for a nice family vacation, we pay extra for 4* accommodation because once a year it's nice to feel special and be treated that way after a hectic stressful work year. However, this was not the case this time. This hotel was listed as 4* but, if I'm being generous, it...

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1Thank agentgirl68
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear client, Thank you for having chosen IBEROSTAR Laguna Azul for your vacation in Cuba. It is very rewarding to hear you have enjoyed our grounds, our pools and the entertainment program. However it is regrettable that other services were not up to the level you expected and deserve. We truly apologize for all the inconveniences you might have encountered...

Reviewed 3 days ago NEW

Can't say anything bad about the staff. But holy crap, the hotel is falling apart. Everything in the room was broken, dirty and molds on the furniture. The elevator look like an elevator you'd find in a war zone. This hotel is NOT. A 4 1/2 or 4 star depending on who rates it.... it's lower then that. I heard...

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Helpful?
Thank Chris S
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear client, On behalf of the management and the entire staff of IBEROSTAR Laguna Azul, we appreciate that you had chosen our hotel for your recent vacations. We are very happy to read you had enjoyed our food, our staff service and our beautiful beach. Regarding our hotel maintenance conditions allow us to say that we are currently in the...

antigonish,nova scotia canada
Reviewed 3 days ago NEW

JUst back from another wonderful vacation to Iberostar Laguna Azul,Varadero Cuba.My Niece and I visited this resort from April 29th to May 13th.This was my 10th time and my niece's 5th time at this resort.And as before we were treated very,very well.We meet up with our dear friends from New Foundland,St.Jerome Quebec and Toronto every year at this time.We return...

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1Thank junebug57
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear client, We will be delighted to welcome you again in IBEROSTAR Laguna Azul. Thank you very much for your trust in us year after year. We're glad to hear the good comments about the hotel. Iberostar always works to achieve customer satisfaction and happiness during your vacation. We will see you son en IBEROSTAR Laguna Azul. Best Regards, Quality...

A TripAdvisor Member
2 reviews
2 helpful votes
Reviewed 3 days ago NEW

All in all, a great resort and we thought the food was great. We stayed May 15 to 19 and it was hot! Unfortunately, the air conditioner did not work, so we left the balcony door open at night to cool the room down. We were happy with our own solution. When checking in, the front desk service is exceptional...

Review collected in partnership with Iberostar
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1Thank A TripAdvisor Member
Director D, Gerente at IBEROSTAR Laguna Azul, responded to this review

Dear clients, Thank you for having chosen IBEROSTAR Laguna Azul for your vacation. It was our pleasure to host you as our guests. We appreciate your review and haven taken all your suggestions into consideration to make some improvements. Thank you for your feedback. If you decide to visit us again in Varadero, please do not hesitate to contact us....

Reviewed 3 days ago NEWvia mobile

The hotel grownds are beautiful, the beach is spectacular; but the cleanliness needs a lot of improvement. As expected, the food wasn't great but I didn't expect the food and the facility to be infested with flies. Flies were literally covering the food and rags that the employees were using to clean the tables with. Also I didn't expect the...

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1Thank Foodielish
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear client, We want to thank you for choosing IBEROSTAR Laguna Azul as your preferred destination in Cuba. It is rewarding to read that you could at least enjoy our hotel grounds and our beautiful beach. However we are sorry to hear your family got sick during your vacations, there is a doctor on site and everyday he reports to...

Toronto, Canada
Reviewed 6 days ago NEW

First, I want to say I am not a picky person at all. I understand we are in Cuba and you cannot have it all here. Try not to arrive here at night. We arrived at 10pm and first impressions were not good. The lobby is unimpressive, the hallways fairly dark at night. We missed the buffet and were told...

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Helpful?
Thank luvfamtrips
QualityMCuba, Manager at IBEROSTAR Laguna Azul, responded to this review

Dear client, Thank you for having chosen our resort IBEROSTAR Laguna Azul for your vacation. We are very happy to read that you liked the beach of the hotel, and that you were able to enjoy it. It is rewarding to hear that our staff left such a great impression on you due to its friendliness. There is no bigger...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Located on a beautiful stretch of Varadero's Beach. Approximately 160 km from Havana and 20 min. from downtown Varadero. 814 rooms allocated in different buildings, 24 are suites and 8 are for handicapped. Reception 24 hrs. open, currency exchange, internet 24 hrs. Buffet restaurant with show cooking and 4 a la carte restaurants and Ranchón near the beach. Lobby bar, Cigar bar, aqua-bar, and 2 snacks bars at the pool. Conference rooms, SPA, gym, and beauty salon, 2 tennis and paddle court. Ice cream saloon, animation theatre and disco. 5 outdoor swimming pools. Miniclub (4-12 years). ... more   less 

Additional Information about IBEROSTAR Laguna Azul

Address: Autopista Sur Km 17 | Punta Hicacos, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $196 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — IBEROSTAR Laguna Azul 5*
Number of rooms: 814
Reservation Options:
TripAdvisor is proud to partner with Cancelon, TripOnline SA and Evoline ltd so you can book your IBEROSTAR Laguna Azul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Iberostar Laguna Azul Hotel Varadero
Hotel Style:
#2 Business Hotel in Varadero
#7 Family Hotel in Varadero
#8 Romantic Hotel in Varadero
#22 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Laguna Azul staff and other travellers.
481 questions
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Questions? Get answers from IBEROSTAR Laguna Azul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building 11 or 19 are great buildings.”
junebug57, 22 May 2017 | Read review
“Third floor requires no elevator from the lobby and you get a decent view.”
luvfamtrips, 19 May 2017 | Read review
“rooms are more or less the same,very dated”
michael43212017, 17 May 2017 | Read review
“Building 18 has ocean and pool view one side, Building 19 does as well, but it is a closer walk to beach.”
  • Oceanview and pool view from Building 18
mindyfinlay, 17 May 2017 | Read review
“Top floors facing the main give you ocean view!”
SherryABoudreau, 16 May 2017 | Read review
5 of 5
Elvoline
US$220* /night
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Prices are for 1 room, 2 adults
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