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IBEROSTAR Tainos

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IBEROSTAR Tainos
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3,846 Reviews from our TripAdvisor Community

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Showing 2,287: English reviews
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Holywood, United Kingdom
Reviewed 2 days ago NEW

We stayed here for 2 weeks and were allocated room number 1219 on the 2nd floor. It was large, bright and a corner room giving lovely views and you could even see the sea! We had a huge comfortable bed, good lighting and a TV with several English speaking channels. The cleaners did a great job and although I'm not...

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1Thank Woolif
Los Angeles, California
Reviewed 2 days ago NEW

Let's start with the positives, the bartenders in the hotel lobby! Amazing! The guys who poured libations here at night were more than efficient guys's guys who can tell you the best nightspots while cranking out the world's most delicious mojitos. These guys are the sole reason to visit. As for the rest of this place: Congratulations, our two nights...

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2Thank gregbarulich
Leicester, United Kingdom
Reviewed 6 days ago NEW

Went to Cuba late last year. The hotel lift was in bits all over the reception....the service lift was also often broken. Reception said it would be fixed within days..still broken two weeks later. It is the only place I have been made to feel like a tourist. We were repeatedly ripped off and misinformed. It is a shame such...

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3Thank stephen_newby
Manchester, England, United Kingdom
Reviewed 1 week ago

We stayed at the Tainos from the 13 - 27 January, first time in Cuba and what a fantastic time we had. The hotel is undergoing some refurbishments but we didn't let this spoil our holiday, the staff are very helpful and friendly and made sure we enjoyed ourselves. Definitely a place to go.

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3Thank Linda O
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear guest, We are willing to express how heartening we feel to read comments like yours. We are also grateful for your recommendation to the on-line community and we are also very pleased knowing how much you enjoy your holiday in spite of the observation about the need of some refurbishments. Thanks for having selected us and be sure that...

Bridgewater, Canada
Reviewed 2 weeks ago

This was our third trip back to Tainos . As always it was a great trip . The food is good , rooms are clean , beach is wonderful and the staff is the best you could ever ask for . I don't think you can have a bad time at Tainos . We will be returning in 2018 (...

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3Thank South-Novies
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear client, Thanks for having shared your inspiring comments with us and with the online community. It is definitely a pleasure to know you will be back next year, that would be your 4th visit, so we are already looking forward to seeing you. Being as special as you are, we will welcome you once more with a huge pleasure....

Lewes, United Kingdom
Reviewed 2 weeks ago via mobile

Realistically it's not going to give you a particularly Cuban experience with the exception of fairly indifferent Wi-Fi (worse than dialup) which is a characteristic of Cuba. That said the hotel is reasonably well appointed, close to the sea and its clean beach and life guard offer nice walks past all the other hotels (all hidden by trees thankfully). Bars...

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Helpful?
Thank Tim G
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you so much for your sympathetic words about our hotel and the overall service we offer. Comments like yours will always help us to know our strengths and weaknesses and thus be able to improve the areas that require improvement. We truthfully appreciate your observations, which will be shared with the management of our hotel and the...

Tewkesbury, United Kingdom
Reviewed 2 weeks ago

Arrival at this hotel was a bit of a culture shock after a couple of weeks touring Cuba where some food supplies were no where near as abundant as here. In general the food was OK but typical of a holiday hotel. The best food of the day was cooked in the open at the pool bar. The rooms above...

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2Thank imt58
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear guest, We are really pleased to know you enjoyed your stay in our hotel and we also appreciate that you kindly shared your impartial review with the online community, knowing that in this way you are acknowledging the efforts our staff makes to satisfy our guests’ needs though stating our weaknesses. It is comforting and challenging. We hope to...

Niagara Falls, Canada
Reviewed 3 weeks ago

Kudos to the staff at the Iberostar Tainos in Varadero, Cuba, every single person. From those behind the front desk to the servers at the buffet and bartenders and waiters in the reception area, the people who work at this resort were consistently friendly, helpful, of the `nothing is too much trouble' sort. There was never a line at the...

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2Thank Edgar G
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you very much for choosing our IBEROSTAR Taínos as your preferred destination in Cuba and for sharing your sympathetic words about our hotel and the overall service we offer. It is so rewarding to read that you have found our staff service great and that you have enjoyed your whole week among us. Comments like yours will...

Reviewed 3 weeks ago

My husband and another couple just spent a wonderful week at Iberostar Tainos! We had some delays with our flight and made it to the hotel just in time for dinner. Although the front desk lady was a little grumpy (hotel was busy so understandable), she quickly secured our luggage, gave us our wrist bands and asked us to go...

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8Thank Naureen I
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear Client, We really appreciate your thorough and nice review of your experience in our hotel, but above all we want to let you know that we are truly sorry for the inconveniences the food might have brought about although you do not mention any. We also apologize for the delays. On the other hand, your inspiring notes about your...

Birmingham, United Kingdom
Reviewed 4 weeks ago

This was our first experience of staying All Inclusive as we don't usually book package holidays.We travelled as 2 couples and spent a week in the Iberostar Tainos. We stayed in the bungalows, very spacious with a huge comfy bed :) The staff were very helpful and friendly and Yamilla who cleaned our room made some beautiful sculptures with the...

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5Thank Denise M
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you so much for your nice and objective words, it has been and it will always be a pleasure to receive guests like you. We also want you to know that your valuation will be transmitted to the Manager of the hotel and of course to the staff, especially to those you gently have mentioned like Yamila...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Directly on the long, fine sandy beach of Varadero. Tropical gardens. Water sports galore. A Caribbean village. Colourful, Cuban atmosphere. ... more   less 

Additional Information about IBEROSTAR Tainos

Address: Las Morlas, Km. 12.5, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: $188 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IBEROSTAR Tainos 4*
Number of rooms: 272
Reservation Options:
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Also Known As:
Iberostar Tainos Hotel Varadero
Iberostar Hotel Tainos
Iberostar Hotel Varadero
Iberostar Tainos Cuba
Iberostar Tainos Varadero
Hotel Style:
#5 Family Hotel in Varadero
#6 Romantic Hotel in Varadero
#11 Top resorts Hotel in Varadero
#14 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Tainos staff and other travellers.
302 questions
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Questions? Get answers from IBEROSTAR Tainos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked our room no 1219 in the main building.”
 of 5 bubbles Woolif, 25 Feb 2017 | Read review
“Bungalows, ask to upgrade”
 of 5 bubbles stephen_newby, 21 Feb 2017 | Read review
“Bungalos at the back excellent position, however have to pay a little more.”
 of 5 bubbles 706LindaO, 14 Feb 2017 | Read review
“We always get a pool view bungalow .”
 of 5 bubbles South-Novies, 13 Feb 2017 | Read review
“The rooms in the bungalows all looked good to us.”
  • The maids do interesting things with towels and sheets!
 of 5 bubbles edgarg841, 5 Feb 2017 | Read review
5 of 5