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Clarion Hotel & Suites Curacao

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Clarion Hotel & Suites Curacao
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95 Reviews from our TripAdvisor Community

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Showing 44: English reviews
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Miami, Florida
Reviewed yesterday NEWvia mobile

I was there in 2011 and then again this month, i didnt even recognize the place. So many improvements, mostly in the pool area and at the restaurant. Views of the Caribbean sea from everywhere. I highly recommend this place at the price!!!

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Helpful?
Thank Jerry S
London, United Kingdom
Reviewed 2 weeks ago

First, the air conditioning was stuck on full power. Technician came and said he fixed it, wrong, slept in sweaters. Four pillows only one had a pillow case. No hand towels in the bathroom. Only decaff coffee in the room. A very tired hotel. Stay only if desperate. Staff was friendly.

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Helpful?
Thank Jane A
Freddy C, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Jane A, Thank you for your review as this is the way we can improve. We apologize for not meeting your expectations. We have a new management and we are working on taking the hotel to the next level. We agree with you regarding the staff, they are really friendly and ready to assist. Thank you again, Best regards,...

Curacao
Reviewed 20 November 2016

The lift was always out of order. Breakfast was included, well everyday we got the same breakfast, no variety. The personnel did a great job by trying to accomadate our complaints but to no avail. We left earlier than planned, we got our money back. The hotel should be Upgraded.

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Thank clariciah
Freddy C, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear clariciah, Thank you for your review as your feedback is important for our quality processes. We apologize for the situation with the elevator that we had to flight in some parts to fix it. Right now is up and running. We are upgrading the hotel in all aspects including the breakfast. We hope we can have a second chance...

Reviewed 15 October 2016 via mobile

I want to congratulate the new management of the building in making my stay great, new pool and bar look amazing and loved the detailed attention , been staying there in various ovations and siding had much to say before , I hope on my next visit you have finish all the remodel and keep up the good work .

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Thank carmelo d
Freddy C, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear carmelo d, Thank you for your positive review! Yes! In deed, we are going thru lots of exciting changes that are bringing higher satisfaction to our guests. The location of the property (10 min from the airport, 5 min to the biggest mall in Curacao (Sambil, and 5 min to downtown), the spacious rooms, the warm service, and our...

Port of Spain, Trinidad
Reviewed 4 March 2016

First time to Curacao, location was close to a business event, so we chose it. Should have really looked at the reviews but didn't. The smell of the mold / mildew was unbelievable. It permeates the lobby and the rooms. We booked two rooms both were terrible. I can't believe this property is allowed to be run in this state....

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5Thank Bridonemda
Evangeline_CUR, Public Relations Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Bridonemda, Thank you for your review! We apologize that we did not meet your expectations. We want to inform you that we have a new management and we have begun to make important changes in the infrastructure of the hotel. We have detected the moisture smell and we begun to eradicate it. Also we will have a new pool...

Bridgetown, Barbados
Reviewed 29 October 2015

Not much to shout about if you are looking for a simple place to stay. The hotel must work on the slightly mouldy smell that greeting me upon arrival at the entrance door. Breakfast was so little in portions and not much variety. Room ceiling has larger mark (RM 2415).. The AC was kicking though always felt cool. The maids...

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1Thank Marsha A
New York
Reviewed 11 September 2015

Cozy hotel, I was for a week in Clarion Hotel for business and I am very satisfied with this hotel. Ms. Evangeline was really friendly and I am very thankful with the excellent service giving by the Manager of the Hotel, the hotel provide free high speed internet that is very important for me as a business traveler because I...

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Thank happylive59
Curacao
Reviewed 19 July 2015

My husband and I were celebrating 30 years anniversary and chose to stay here. The smell from the lobby was horrible. When we got to our room the smell of mold and mildew was there but covered with pinesol. Our bathroom had no handtowels or mat. When we called, room service said that they didn't wash so they didn't have...

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2Thank blessedwoman2015
Miguel_CUR, Guest Relations Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear JS: Greetings from sunny Curacao! Thank you very much for your feedback and specially for the opportunities for us to improve. We have involved our Housekeeping department and they will work on the cleanliness opportunities. The breakfast will be reviewed as well. Regarding the Wifi, we have a great new: We are upgrading our signal and capacity in order...

Punta Cana, Dominican Republic
Reviewed 25 May 2015

The hotel is slightly better than Ok. My mayor complaints were: 1) poor Wi-Fi signal, 2) inattentive staff, 3) poor breakfast. I tried everything short of sitting right next to the Wi-Fi router to get a signal. The signal in the room was very poor and would cut out frequently. Tried the business center but the computer was old and...

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Helpful?
Thank Victor G
Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Victor: Thank you for your review! We a great new: We have upgraded our internet capacity and we will add brand new routers in all the hallways which will enhance the internet service. Regarding the service, we are working in training and re-training programs as well as incentives to lift up our service. We have also passed your comments...

Palm Coast, Florida
Reviewed 9 May 2015

Missed a connecting flight and had to spend evening on island. This is hotel where airline put us up! Horrible. Room was clean, old banged up furniture, but the worst was the mildew smell from air conditioner. Windows did not open,so there was no escape. Anyone with mold allergy must avoid this hotel. Staff was very pleasant, and breakfast was...

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Helpful?
5Thank pat c
Miguel_CUR, Manager at Clarion Hotel & Suites Curacao, responded to this review

Dear Pat C We appreciate your opinion! Once this report had come in, we have reported it to the maintenance department. This is something that we have never experienced in the Hotel, and it is already solved. Be confident that we have take your comment very seriously. We are glad to know that you enjoyed our breakfast and our service....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
CLARION HOTEL & SUITES CURACAO is located at the world trade center curacao complex in the beach area, equiped with 17 meeting rooms, ballrooms, auditorium and exhibition hall, everything your need for vacation or business. ... more   less 

Additional Information about Clarion Hotel & Suites Curacao

Address: World Trade Center Piscadera Bay z/n, Willemstad 6199, Curacao
Region: Caribbean > Curacao > Willemstad
Price Range: $121 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel & Suites Curacao 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Clarion Hotel And Suites Curacao
Willemstad Clarion
Clarion Hotel Curacao
Clarion Willemstad
Clarion Hotel & Suites Curacao Willemstad
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel & Suites Curacao staff and other travellers.
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Questions? Get answers from Clarion Hotel & Suites Curacao staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a good room would be at another hotel”
 of 5 bubbles 191janea, 8 Feb 2017 | Read review
“Bus Stop a short walk out for cheap transport to the Main town (Its opposite Marriott Main Entrance)”
 of 5 bubbles Bridonemda, 3 Mar 2016 | Read review
“choose the top floor rooms”
 of 5 bubbles marshaa2014, 28 Oct 2015 | Read review
“Rooms on ground floor are right in front of a patio where the hotel hosts party so we had a band right outside our window. Horrible.”
 of 5 bubbles blessedwoman2015, 19 Jul 2015 | Read review
“Get a room close to the Wi-Fi router”
 of 5 bubbles victorg96, 24 May 2015 | Read review
5 of 5