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ACOYA Curacao Resort, Villas & Spa

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Traveller (314)
Room & Suite (432)
Storyboard
Overview
  • Excellent46%
  • Very good31%
  • Average13%
  • Poor6%
  • Terrible4%
Travellers talk about
“bedroom villa”(27 reviews)
“grocery store”(17 reviews)
“mambo beach”(25 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
Additional information
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (382)
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214 results
Traveller rating
97
57
33
15
12
Traveller type
Time of year
LanguageEnglish
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97
57
33
15
12
Show reviews that mention
All reviewsbedroom villagrocery storemambo beachsized kitchenall inclusive programdishwasher tabletstimeshare exchangeprivate poolpowder roomshuttle servicelarge living arearented a carhousekeeping did a great jobfull kitchenmaintenance issuesa short cab rideshower stall
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1 - 5 of 214 reviews
Reviewed 2 weeks ago

Even though everyone at this resort was friendly and kind, the service is VERY slow, from the kitchen to room service. The food is TERRIBLE and the shuttle bus service is not convenient. You will need to take taxi's back to the resort which becomes...More

4  Thank mmaitlall
Response from Jose A, General Manager at ACOYA Curacao Resort, Villas & SpaResponded 2 weeks ago

Dear Mmaitlall, Receive very warm greetings from Acoya Curacao Resort We would like to thank you for your review and fedback. We appreciate it very much and are very sorry to read your expectations were not met. We are constantly working on the speed of...More

Reviewed 2 weeks ago via mobile

Acoya has the potential to be a great place to vacation, however the staff needs A LOT OF TRAINING! They have a lot of young people working there. They are constantly on their phones, laughing, and goofing around, takes about 30-45 mins. to be serviced...More

2  Thank Veronica R
Response from Jose A, General Manager at ACOYA Curacao Resort, Villas & SpaResponded 2 weeks ago

Dear Veronica R, Thank you for taking the time to share your experience with others over here. We are truly sorry to learn that your expectations were not fulfilled and would like to apologize for it. We hope you know it was not our intention...More

A TripAdvisor Member
1
Reviewed 4 weeks ago

Great experience, helpfull and friendly employees. I will for sure stay at this hotel next time. Very spacious rooms comfortable beds. Acoya is beautifull place to stay with family and or friends, no doubt.More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from Pierre S, Manager at ACOYA Curacao Resort, Villas & SpaResponded 3 weeks ago

Dear Guest, Thank you for choosing ACOYA Curacao Resort, Villas & Spa! We know you had a lot of choices to choose from. We are very happy to hear that you've enjoyed our lovely resort, and had a comfortable stay at our luxurious and spacious...More

Reviewed 4 weeks ago

We went to Acoya for the weekend with our two children (13 and 16 years old). We had a great weekend. Very friendly staff and always there to help you. The food is good. Peacefull and beautyfull place to be. We will return, that's for...More

Thank Nicole F
Response from Pierre S, Manager at ACOYA Curacao Resort, Villas & SpaResponded 3 weeks ago

Dear Nicole F, Thank you for choosing ACOYA Curacao Resort, Villas & Spa! We know you had a lot of choices to choose from. We are very happy to know that you've had a relaxing and fun weekend at our resort. Thanks for the compliments...More

Reviewed 13 July 2018

Checkin was painlees....few things they missed, like the adaptors for the electricity we in America110 v..Curacao 220v..the safe was not working..after a battery replacement still did not work..food was ok..need more choices..the shuttle to beach was ok..short drive..but the return was awful have to call...More

Review collected in partnership with this hotel
3  Thank quintero231999
Response from Pierre S, Manager at ACOYA Curacao Resort, Villas & SpaResponded 3 weeks ago

Dear Quintero, Thank you so much for choosing ACOYA Curacao Resort, Villas & Spa! We know you've had a lot of choices to choose from. We are glad you enjoyed our comfortable accommodations, lovely staff, and great facilities. Our apologies for any inconvenience you faced...More

View more reviews
About
Amenities
Top amenities
Restaurant
Spa
Pool
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Spa
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$103 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Charming Hotel in Willemstad
#6 Family Resort Hotel in Willemstad
#7 Business Hotel in Willemstad
#10 Romantic Hotel in Willemstad
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$103 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Charming Hotel in Willemstad
#6 Family Resort Hotel in Willemstad
#7 Business Hotel in Willemstad
#10 Romantic Hotel in Willemstad
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (314)
Room & Suite (432)
Pool & Beach (100)
Dining (31)
Amenities (32)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
grgina
24 July 2018|
AnswerShow all 3 answers
Response from Pierre S | Property representative |
Dear agrgina, Thank you for reaching out. Our resort now has an all-inclusive option, but you still have the option of a regular stay. Please kindly reach out to our reservations department for more details into booking... More
0
Votes
CanadianViews
20 February 2018|
AnswerShow all 3 answers
Response from Jose A | Property representative |
Hi, We do not offer transfers service, but we can arrange it for you. It is US$ 32.00 per person round trip and you can pay upon arrival to the hotel. Just send an email to our reservations department and we will be more... More
0
Votes
CanadianViews
20 February 2018|
AnswerShow all 2 answers
Response from Jose A | Property representative |
There are not laundromat around, however there is a self service laundry onsite that you can use. Just ask at the front desk about it.
1
Vote
Room Tips
"don't stay on the 1st floor, you can hear all the car doors slamming and people talking outside your..."
Read review
"Two bedroom appartment"
Read review
"European electrical plugs only. You can ask front desk for adapters."
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"the 2 bedroom apartments for families or the villas with private pool"
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