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Boutique Hotel Palacio

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Traveller (540)
Room & Suite (443)
Dining (28)
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Overview
  • Excellent52%
  • Very good33%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“rooftop pool”(47 reviews)
“zona colonial”(108 reviews)
“el conde”(38 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (726)
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288
170
56
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6
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All reviewsrooftop poolzona colonialel condecentral courtyardwalking distancecalle duartecolonial styleroom was largehistorical sitesdominican republicmodern amenitiesair conditioningbeautiful hotelold citynight lifepunta canaenjoyed my stay
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1 - 5 of 536 reviews
Reviewed 1 week ago

Lately very poor administration of the hotel. Rooms are stinky and dirty! AC not working properly and problems with hot water. Breakfast no like before. Late check out not possible. No parking for the car.More

Thank mikko s
Response from BoutiqueHotelPalacio, Director de Relaciones Públicas at Boutique Hotel PalacioResponded 1 week ago

Dear customer, we regret any inconvenience you may have had, we regret your experience with us, but we promise to verify what happened in your room during your stay. We have parking available within the hotel, we also ask for an excuse if you some...More

Reviewed 4 weeks ago

Great Hotel, big rooms and beautiful grounds. Friendly staff, especially the bartender. Only steps away from the main drag in the Colonial Zone. When I come back to the Dominican Republic, this is where I am going to stay.

Thank sonnygerringer
Response from BoutiqueHotelPalacio, Gerente at Boutique Hotel PalacioResponded 4 weeks ago

Thanks for your good comments about us, happy rest of the day. Att: Yirandy Guance

Reviewed 27 April 2018 via mobile

I struggled at the reception to get, to keep, to change, to clean our rooms. And breakfast was not up to standard. Too bad because Hotel Palacio offers multiple benefits : ideal location in the heart of Santo Domingo old town, unique character of this...More

Thank Christophe M
Response from BoutiqueHotelPalacio, Director de Relaciones Públicas at Boutique Hotel PalacioResponded 3 weeks ago

Dear Christophe, We appreciate your comment about our hotel. We will verify the reasons why these incidents happened. We deeply regret the inconveniences, we offer you an apology and we hope to have you in our establishment to reward you with our best service. Thank...More

Reviewed 22 April 2018

This charming and comfortable hotel is perfectly located in the colonial zone, with reasonable prices. The rooms are all spacious, and the suites huge, but some rooms are dark so it is best to check a few before choosing (or ask the friendly staff to...More

Thank melano
Response from BoutiqueHotelPalacio, Director de Relaciones Públicas at Boutique Hotel PalacioResponded 3 weeks ago

Dear customer, thank you from all the team for your good comments about our Boutique Hotel Palacio, we hope that in your next visit to Santo Domingo you will be able to enjoy our spaces again. Coordinating greetings,

Reviewed 31 March 2018

While this hotel has some things going for it (location and colonial architecture) our room was substandard. It was very dark, contained mosquitos, and, worst of all lacked hot water for both nights of our stay. We were told when I asked about it the...More

Thank ageeth
Response from Hotel P, Director de Recepción at Boutique Hotel PalacioResponded 8 April 2018

.

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room Service
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$80 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santo Domingo
#6 Romantic Hotel in Santo Domingo
#17 Business Hotel in Santo Domingo
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$80 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Santo Domingo
#6 Romantic Hotel in Santo Domingo
#17 Business Hotel in Santo Domingo
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (540)
Room & Suite (443)
Dining (28)
Pool & Beach (25)
Amenities (19)
Family and Play Areas (14)
Business Centre & Event Rooms (4)
Questions & Answers
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jra571
5 May 2018|
AnswerShow all 3 answers
Response from melano | Reviewed this property |
yes, there is - connected via a hallway directly to the lobby
1
Vote
jdacosta16
16 March 2018|
AnswerShow all 2 answers
Response from WingsAmerica | Reviewed this property |
The hotel is not wheel chair friendly and is not an all inclusive. There is a fee for airport transfers and it is probably much more expensive and less reliable than making your own arrangements. If you do stay at this... More
1
Vote
joenova
24 May 2017|
AnswerShow all 4 answers
Response from Hotel P | Property representative |
Sorry for our response in delay, here you can not send emails I will try to understand reservation .... @ ... hotel ... script half palacion. com
0
Votes
Google Translation
Room Tips
"check the room before pay"
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"I think all of them open up to the very very nice courtyard."
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"Ask for room with windows if you like light, and check out the suites - one on top floor with private balcony..."
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"we were right next to elevator and room was very large"
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