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Renaissance Santo Domingo Jaragua Hotel & Casino

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Renaissance Santo Domingo Jaragua Hotel & Casino
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526 Reviews from our TripAdvisor Community

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Showing 338: English reviews
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Miami, Florida
Reviewed yesterday NEWvia mobile

I visited the hotel before the renovations and now after and it's a big difference, from the entrance to the rooms and everything. The gentleman from the baggage to the check in was awesome no complaints and excellent service.

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Helpful?
Thank juanz564
San Juan, Puerto Rico
Reviewed 5 days ago NEWvia mobile

Like always I have receive always a great Service for my recent stayed Not only the Jaragua meet my expectation they exceed my expectation with always a good service from the guys at Restaurant, I can tell you about Restaurant Managers Jaime, Milagros, Robert, Jose and Manuel, the bartenders Israel, Marisol, Lenny, Maritza and the whole Restaurant team, Marleny, Josefina,...

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Thank Jbastidas33
Reviewed 1 week ago

The place has a unique vibe, it's super chic! The pool area is beautiful invites you to have a moment to relax, read and listen good varied music, also has private spaces, food was very good, but above all the excellent attentions of the bar staff super attentive, thank you dahiana .!

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Thank larissa gissell... m
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Larissa Thanks for your lovely review, it is very much appreciated. I agree the pool has a great vibe and is the perfect place to chill. The team also do a great job of creating a relaxed atmosphere. Hopefully we will get the chance to welcome you back again soon. Matt General Manager

Reviewed 1 week ago

I went with my friends o saturday and i had a great time at the pool, the drinks were perfect, wish the Dj last longer cause was fantastic. Robert was our guy, the cups were never empty thanks to him and Dahiana, the food was not to good, but the presentation was ok. Planing to go back.

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Helpful?
Thank Jeannette A
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Jeannette A I am happy to hear that you had a Fantastic time by the pool, it has a great vibe and is the perfect spot to spend the day. Thanks for your comments, and your feedback, we will be sure to use it to help us improve what we do. I will also make sure I share your...

Charlotte, North Carolina
Reviewed 1 week ago

It is a very nice hotel, the rooms are clean, nice location, great pool area! The attached casino, needs improvement, first no one in casino seems to be able to understand English, you would think because it is connected a Marriott Property, that would be a priority. But back to hotel, one very high point is the young lady that...

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Helpful?
Thank badcad99
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear badcad99 Thanks for the great review and thanks for mentioning Katherine, she is a gem and she will be thrilled when I show her your kind note. You also mentioned the casino, and I will certainly talk with the owner so that he can work on the language challenge. We do have an English teacher as a member of...

Reviewed 1 week ago

I went with some friends to their day pass and we had a great time! The ambiance was wonderful. They had a DJ on deck and he had really good music. Robert at the pool was always making sure we were alright! Thanks also to Dahiana who received us and was always delivering our drinks with a great smile. I...

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Helpful?
Thank Wladimir R
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Wladimir R Its sounds like you had a great day, the pool certainly has a great vibe and is a nice spot to chill for a few hours. I will be sure to thank Robert and Dahiana, I know they will love your review. Thanks Matt General Manager

Charleston Sc.
Reviewed 2 weeks ago via mobile

I would recommend this hotel to anyone looking for a safe clean and wonderful place to stay with limitless hot water. Hotel staff were very friendly and helpful. We were welcomed here as if we were home. I personally enjoyed the couches made from pallets in the hallway. I highly recommend staying here.

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Helpful?
Thank BurgmanRider37055
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear BurgerRider37055 Thank you so much for your kind review of our hotel. Matt, our GM who usually responds to all our reviews is away from the hotel today (he said he is at a meeting , but we did see him with his scuba gear heading towards Boca Chica so I am not sure about the” meeting” thing) but...

Reviewed 2 weeks ago via mobile

Is so great to relax by the pool and have someone make sure that all your needs are taken care of. Yisel was that person for us. She kept our glasses full with a vivacious personality. We had a magnificent three day at the pool at the Jaragua thanks to Yisel. Mil gracias S. Rodríguez

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Helpful?
Thank Saturnino R
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Saturinio R Thank you so much for your kind review of our hotel. Matt, our GM who usually responds to all our reviews is away from the hotel today (he said he is at a meeting , but we did see him with his scuba gear heading towards Boca Chica so I am not sure about the” meeting” thing)...

Reviewed 2 weeks ago via mobile

Stayed at this hotel from March 17th to March 20th with my cousin. This was my second time stating at this hotel. (The first being 5 years ago before they renovated it.) And I really enjoyed my stay. I would like to give a shout out to Richard who took my luggage to my room and fixed my phone so...

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1Thank Moeeazy
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Moeeazy It . You will be happy to know that we have just stated English classes for our associates, so that will also help with creating better experiences for our guests. I will be sure to personally thank the team for you including Big Man :) (Leonardo). Hopefully we will get to see you again soon Matt General Manager

Orlando, Florida
Reviewed 2 weeks ago via mobile

Great hotel...room is very spacious with a nice decor,has a great pool area ,in room dining is great ,great service real nice hotel to stay ...the hotel is near touristic places like zona colonial...access close to casino and great restaurants...again is very clean and great service..

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Thank Alex271968
mknig, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Alex271968 Thanks for your review, it is very much appreciated. I am glad that you enjoyed your stay with us and liked the service. I will be sure to share your kind words with our team, I know they will be thrilled. Hopefully we will get to see you in Santo Domingo again soon. Matt General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sol Pool Lounge & Restaurant
Sol Pool Lounge & Restaurant
Cuisines: International
Bohio Coffee House
Bohio Coffee House
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $192 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#1 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
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Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The perfect view of the sea, nice drinks and deserts, great service.”
196jeannettea, 17 Apr 2017 | Read review
“All room were nice”
badcad99, 16 Apr 2017 | Read review
“Pool view is the best ocean view”
  • Pictures perfect
michaelmI3638VR, 28 Mar 2017 | Read review
“Room with combined Garden and Sea View on higher floors, great”
avistalbot, 25 Mar 2017 | Read review
“Always specify where you want to be: garden view or tower.”
vacationgirl7969, 23 Mar 2017 | Read review
5 of 5