We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Renaissance Santo Domingo Jaragua Hotel & Casino

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Renaissance Santo Domingo Jaragua Hotel & Casino
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]}}
Add Photo Write a Review

397 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Renaissance Santo Domingo Jaragua Hotel & Casino
See the most recent reviews
Showing 272: English reviews
Florida
Reviewed 4 weeks ago

Everything about the hotel is great form check in, during the stay and check out. Each night Elena made the best recommendations for dinner, drinks and other social activities based on our requests. All were spot on and exactly what we were looking for. Restaurant Vesuvio was especially wonderful both for the food and the ambiance!!!

 Report
Helpful?
1Thank Olorofada
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Olorofada Thank you so much for your kind review of our hotel. Matt, our GM who usually responds to all our reviews is away from the hotel today (he said he is at a meeting, but we did see him heading towards the beach so I am not sure about the” meeting” thing) but he will be sure to...

Reviewed 4 weeks ago via mobile

We made a family trip to go back to my fathers country , it has been 20yrs! As being part of the Marriott family and working for such a fabulous company the employees here made us feel like HOME Especially GEOVANNI and LOKENA. LOKENA at check in was superb. Easy and fast . She also made that extra touch with...

 Report
Helpful?
Thank Anne D
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Anne Thank you so much for your kind review of our hotel. Matt, our GM who usually responds to all our reviews is away from the hotel today (he said he is at a meeting , but we did see him with his scuba gear heading towards Boca Chica so I am not sure about the” meeting” thing) but...

Reviewed 5 weeks ago via mobile

This is my favorite hotel in Santo Domingo, the staff is great!! I arrived very early to DR and was very tired when I got to the hotel.. They immediately checked me in.. like 3 hours earlier! Then the bellman, Wellington, was so nice and professional, very good English too!! Check out the casino, even if you don't play, they...

 Report
Helpful?
Thank Jackie B
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Jackie Thank you so much for your kind review, it is very much appreciated. I am so happy that you mentioned Wellington, he is a superstar and one of our future leaders. I will be sure to personally thank him and show him your review, I know that he will be thrilled. Thanks again for your review and I...

Florida
Reviewed 30 October 2016 via mobile

When I arrived at this hotel I was very confused not speaking the language, but because of Edilly I was able to get on the right track! She helped me with mi wifi on my phone, she helped me with restaurant reservations and also phone numbers. I find myself no matter what I need in this hotel, I always go...

 Report
Helpful?
Thank patsypsm
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Patsypsm Thank you so much for your fantastic review, it is very much appreciated. I told Edilly about your review this morning and she was thrilled, she is a great ambassador and certainly deserves your kind words. Thank you for sharing your experience and I hope we get to welcome you back again soon. Matt Matt Knights General Manager...

Savannah, Georgia
Reviewed 29 October 2016

From the special care of Elena at the front desk when we arrived to the friendly staff all around the hotel there is not much to be improved. However, the service at the pool bar/restaurant was on the slow side. The one thing that drives me crazy though is when I neatly arrange my toiletries at the side of the...

 Report
Helpful?
Thank Good m
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Good m Thank you for your kind words and your lovely comments about Elena, I know that she will be thrilled when she sees them today. I am sorry that the housekeeping team was a bother with their tidying in the bathroom, they do try very hard to make our guests feel at home and looked after, but of...

Reviewed 26 October 2016

They will take care of you like you are a member of the family. Daian, Diego and Israel are the best. They take great care of us at the pool. The best drinks, personality and service. 5 stars. Jose Gabriel is an incredible chef. For pool side fair, it is incredible. 5 star dining pool side. Marta took care of...

 Report
Helpful?
Thank Joshua Manuel R
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Joshua Thank you so much for your kind review, it is very much appreciated. I will be sure to personally thank Jose Gabriel, Marta and Elena. They are a great team to work with and I know they will be thrilled when I show them your kind words. Thank you again for your lovely review and we will look...

Reviewed 22 October 2016 via mobile

This hotel was a heaven sent after my experience at the Belluvue. They quickly offered us bottled water when we arrived. There was no bottled water anywhere at the Belluvue. They had a restuarant on site. Food took too long then it was just OK. They were accommodating and offered us a comp glass of wine. Wouldn't take off my...

 Report
Helpful?
Thank Williams A
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Williams A Thank you for reviewing our hotel, and I am glad to hear that you were pleased with your stay. I will however go over your comments with our restaurant team so that we can use your feedback to improve what we do. You did mention that you didn’t think you would be coming back to Santo Domingo...

Miami, Florida
Reviewed 21 October 2016

I was excited to go to this hotel as it was close to my meeting. The reception and the restaurant are very modern. I was assign a room in the "gardens", which meant walking a few minutes to another small building on the back of the hotel. Room is extremely spacious and the bathroom was clean. Everything was remodeled recently....

 Report
Helpful?
Thank Sarah C
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Sarah C Thank you for taking the time to review our hotel, it is very much appreciated. I am glad to hear that you liked our spacious rooms. I will certainly pass along your kind words on the cleanliness to our housekeeping team. They work very hard and will be thrilled with your comments. As you mentioned we did...

Reviewed 20 October 2016 via mobile

Very Good hotel, confortable rooms and good spaces, people and staff is very kind and willing to help. The restaurant is good for breakfast as well as for lunch and dinner. I has a casino with lots of games and places to bet.

 Report
Helpful?
Thank Andres A
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Andres Thank you so much for your kind review it is very much appreciated. It is great to hear that you enjoyed your stay with us and I hope that we get the chance to host you again on your next visit to Santo Domingo. Matt Matt Knights General Manager Renaissance Santo Domingo Jaragua Hotel & Casino

Greenville, South Carolina
Reviewed 17 October 2016 via mobile

The hotel was nice, we stayed in the garden area. The room was clean and spacious. Room service was very good and quick. The customer service was great, we did not experience any proviene during our stay. The food at the hotel was very good, great selection. The cab from the Santo domingo airport is about $40

 Report
Helpful?
Thank amberrenee14
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Amberrenee14 Thank you so much for your kind review, I am glad that you enjoyed your stay in our garden area. We have just finished working with a local artist on making the Garden Lobby look very cool, so it is nice to hear your comments. Hopefully we will get to host you again on your next visit to...

401 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (306)
Viewed
View from Room (9)
Viewed
Hotel & Grounds (65)
Viewed
Family/Play Areas (1)
Viewed
Dining (26)
Viewed
Room/Suite (21)
Viewed
Pool/Beach Area (24)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (6)
Viewed
Other (149)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (95)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (33)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (4)
Viewed
Dining (20)
Viewed
Bathroom (1)
Viewed
View from Room (2)
Viewed
Family/Play Areas (3)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Santo Domingo hotels
Crowne Plaza Santo Domingo
#8 of 79 in Santo Domingo
756 reviews
JW Marriott Hotel Santo Domingo
#1 of 79 in Santo Domingo
878 reviews
Catalonia Santo Domingo
#7 of 79 in Santo Domingo
251 reviews
Show Prices
Show Prices
Show Prices
Gazcue
Courtyard Santo Domingo
Courtyard Santo Domingo
#4 of 79 in Santo Domingo
464 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $182 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Hotels.com, Travelocity, Odigeo and Jetsetter so you can book your Renaissance Santo Domingo Jaragua Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#2 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
25 questions
Ask a question

See all questions (25)

Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the elevator, higher floor, ocean view is worth it”
 of 5 bubbles Caribqueen1, 18 Nov 2016 | Read review
“The Garden Suites out back are quite, albeit a bit removed from the pool, restaurant, and lobby. The rooms were wonderful.”
 of 5 bubbles 108cheryle, 13 Nov 2016 | Read review
“Ocean views are lovely.”
 of 5 bubbles G00dm, 28 Oct 2016 | Read review
“stay in the tower, VIP 10th floor is a must”
 of 5 bubbles joshuamanuelr, 25 Oct 2016 | Read review
“I was on the first floor in the garden part of the hotels the view was not great (some grass and a wall)”
 of 5 bubbles sarahcE4358ND, 20 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay