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El Embajador, a Royal Hideaway Hotel

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El Embajador, a Royal Hideaway Hotel
El Embajador, a Royal Hideaway Hotel
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983 Reviews from our TripAdvisor Community

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Showing 478: English reviews
Reviewed 2 September 2014

My nephew's wedding at El Embajador Hotel gave me the excuse to spend one night at the hotel with my family. I marvel at that decision. Our stay was !!!EXCELENTE!!! and my expectations were more than met!!!! The quality of the room, the housekeeping and the front desk service, and the overall facility were great in all aspects. The breakfast...

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Helpful?
Thank Daniel R
JJMartinezOrtiz, Manager at El Embajador, a Royal Hideaway Hotel, responded to this review

Dear guest, From these lines, may I thank you for your comments about your last stay at El Embajador Hotel. We aim to exceed our guest expectations and I am positive, your comments will encourage our team members. We look forward to welcoming you back in the near future.

Reviewed 1 September 2014 via mobile

Went for 2 nights to visit family in Santo Domingo. The hotel was full due to last minute group that showed up an hour earlier. They were very good accomadating me and my family. The room was great. It was on the 7th floor. Staff was great. The only draw back was that at breakfast the dining area was packed...

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Thank tony a
LDefilloP, Director de Relaciones con Clientes at El Embajador, a Royal Hideaway Hotel, responded to this review

Dear guest, Thank you very much for your feedback about our hotel, it is a pleasure to receive it from you. We look forward to welcoming you back in the near future. Best regards,

Sudbury, Canada
Reviewed 28 August 2014

great room, excellent service, very friendly staff. Breakfast was great and included with the stay. pool was good. loved it. has a full business centre if you need it. also internet is free in room, compared to other hotels in Santo Domingo it was a great choice (was there while I searched for an apartment while working abroad)

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Thank 74Sofia
JJMartinezOrtiz, Manager at El Embajador, a Royal Hideaway Hotel, responded to this review

Dear guest, Many thanks for your comments about your experience at Hotel El Embajador which will assist us to continue working to exceed our guest expectations. We look forward to welcoming you back at El Embajador, as a guest or perhaps as a visitor in our restaurants or gardens.

Barcelona, Spain
Reviewed 27 August 2014

Every time I travel to Santo Domingo to visit friends and family I stay at El Embajador, and it feels like home. I truly love its common areas, especially the amazing pool and the gardens, but rooms are also very comfortable and spacious, and have been recently renovated. Breakfast is very good and the breakfast room has a nice view...

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1Thank Asun P
JJMartinezOrtiz, Manager at El Embajador, a Royal Hideaway Hotel, responded to this review

Dear guest, On behalf of the team,thank you for sharing your experience at El Embajador Hotel. For your and other guest and visitor information, we are about to open the newly renovated second floor. With kind regards,

Utrecht, The Netherlands
Reviewed 24 August 2014 via mobile

We didn't had any reservation. On Booking.com we saw a special of €85 per night. When arrived at the hotel, Katie from the frontdesk told us all standard rooms were soldout and the exectutive rooms were only available. When going online the Booking.com special was still available. After showing the special, Katie refused to book and told us to book...

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1Thank Kemmerling
JJMartinezOrtiz, Manager at El Embajador, a Royal Hideaway Hotel, responded to this review

Dear guest, May I thank you for sharing your experience with us. Your comments have been addressed to avoid similar situations in the future as any availability discrepancy must be solved immediately. Your feedback will surely assist us to improve our service and we look forward to exceed your expectations in your next visit and welcome you back again to...

Washington DC, District of Columbia
Reviewed 16 August 2014 via mobile

Stayed here for a night. 2 adults,4 kids. Plenty of room. Very affordable. They upgraded us to the club levels. Breakfast comes with that. Pool looked very nice, we didn't have time to enjoy though. Staff went out of their way to accommodate. Would stay again.

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Thank DCBruin
JJMartinezOrtiz, Manager at El Embajador, a Royal Hideaway Hotel, responded to this review

Dear guest, Many thanks for sharing your experience with us. We are very pleased that you enjoyed with your family our premises. We look forward to welcoming you back soon; hopefully with time enough to enjoy our swimming pool and gardens.

Milan, Italy
Reviewed 7 August 2014 via mobile

Charmous old style hotel. There's Nothing in particular respect other hotels, but everithing works perfectly. You don't need to take care of nothing. Personnel very kind. Wifi included without passwords and breakfast excellent and served very early in the morning. Nice pool and gymn. Very interesting the old pictures around the hotel and bedrooms!

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1Thank Alessandro C
JJMartinezOrtiz, Manager at El Embajador, a Royal Hideaway Hotel, responded to this review

Dear guest, Many thanks for your comments about your stay at Hotel El Embajador. We are very thankful for the comments we constantly receive about the hint of our history displayed in the lobby area and bedrooms. We wish to see you soon back at El Embajador Hotel.

Caguas, Puerto Rico
Reviewed 30 July 2014

I stayed with my family. The lobby, front desk, pool, restaurant (breakfast buffet) are excellent. The room was clean, the service great. Free Wi-Fi a plus. Cons-Rooms need some work(mildew on the A/C and bathroom) old carpets. The beds are small for 2 people.

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Thank MANOLO D
JJMartinezOrtiz, Manager at El Embajador, a Royal Hideaway Hotel, responded to this review

Dear guest, Many thanks for sharing your latest experience at Hotel El Embajador. Most of our rooms and common areas were recently renovated; I am pleased to inform you that we are currently updating most of the remaining rooms which will be finished by the end of the month. We look forward to welcoming you back in the near future....

Dordt, Zuid-Holland, Netherlands
Reviewed 27 July 2014 via mobile

The service is excellent. However the waiters should speak some English if you go for high quality. Food was ery good I had my dinner in the restaurant. Service was extremely quick no time to recover between dishes this should be avoided. Dining is also relaxing this is stress. Atmosphere is wonderfull. Distance from centre just to far to walk....

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Thank Arnold W
JJMartinezOrtiz, Gerente at El Embajador, a Royal Hideaway Hotel, responded to this review

Dear guest, May I thank you for your comments about your stay with us. They wil be shared most specially with our F&B department as they will assist us to improve the service in our outlets. I am glad to inform you that English language training for our team members is ongoing which will surely assist us to better serve...

Annandale, Virginia
Reviewed 24 July 2014

My wife and I recently stayed at the El Embajador Hotel in Santo Domingo.We enjoyed our stay there tremendously.We were particularly impressed by the Front Desk Manager Socrates Brito and his staff.They were very helpful and professional in every way.We shall definitely recommend this hotel to our family and friends in the United States.If you wish to contact us our...

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Thank bpeternell
JJMartinezOrtiz, Gerente at El Embajador, a Royal Hideaway Hotel, responded to this review

Dear Mrs Athill and Mr Peternell, From these lines and on behalf of the El Embajador team, many thanks for your comments about your stay with us. They will be shared with them, most specially with Mr Brito and his team which will be very glad of your remarks. We look forward to welcoming you back in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Laundry Service

Additional Information about El Embajador, a Royal Hideaway Hotel

Address: Avda. Sarasota, 65 | Ensanche Bella Vista, Santo Domingo 10110, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $254 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Embajador, a Royal Hideaway Hotel 4*
Number of rooms: 298
Reservation Options:
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Also Known As:
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Hotel Style:
#4 Spa Hotel in Santo Domingo
#4 Business Hotel in Santo Domingo
#4 Family Hotel in Santo Domingo
#4 Romantic Hotel in Santo Domingo
#5 Casino Hotel in Santo Domingo
#8 Luxury Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from El Embajador, a Royal Hideaway Hotel staff and other travellers.
21 questions
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Miami Lakes, Florida
New York
over a year ago
Bronx, New York

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Questions? Get answers from El Embajador, a Royal Hideaway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request one of the Remodeled Rooms...”
 of 5 bubbles fragipps, 23 Feb 2017 | Read review
“Always request a room facing the back of the hotel, there are hundreds of birds in the front trees that are very loud”
 of 5 bubbles 613JamesA, 11 Feb 2017 | Read review
“Sea view are best”
 of 5 bubbles drshilpijain, 10 Feb 2017 | Read review
“Choose a Royal Club room on the seventh floor if possible”
 of 5 bubbles GuyO327, 19 Jul 2016 | Read review
“Royal Club”
 of 5 bubbles Forest1969, 21 Jun 2016 | Read review
5 of 5