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Crowne Plaza Santo Domingo

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756 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Shenzhen, China
Reviewed 13 August 2015

Internet connection break in evening often Breakfeast is universal, no local style Swimming pool is good, lounge is good, laundry is quick, waiter on duty supposed to speaks better English, big problem is no safe walking way to cross the road to ocean front, and it's dangerous as no car stop for the crossing

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Helpful?
Thank fernandoih
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mr. Fernandoih: First, we would like to thank you for your honest feedback on your recent stay at the Crowne Plaza Santo Domingo. We appreciate your comments and truly hope to improve upon our services for the next time you choose to stay with us. We do sincerely apologize for the problems that you encountered with the internet connection,...

Reviewed 12 August 2015

This is my first vistit to santo domingo and sincerely a very beautiful hotel that exceeded my expectations. They have luxury accommodations that offered plenty of amenities, a great pool area, and executive club offering breakfast with a well variety of food selection, mid-day snacks, and evening appetizers. I highly recommend this hotel to anyone looking to stay on the...

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Helpful?
Thank Andre R
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mr. Andre R: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice; it is a great new to hear that you had a fantastic stay with us. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We...

Reviewed 12 August 2015 via mobile

I arrived at the hotel at approx. 1:30pm on August 6th and I proceeded to check in but I was told my room wasn't ready! I'm ok with that! Check in time is at 3pm.. I'm good!.. ok.. at 3pm I ask the front desk attendant. That I'm ready to check in after visiting the casino a little while and...

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Thank Kenneth W
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mr. Kenneth W: First, we would like to thank you for your honest feedback on your recent stay at the Crowne Plaza Santo Domingo. We appreciate your comments and we do sincerely apologize for all the problems you encountered at the Hotel. We pride ourselves on our ability to offer each guest exceptional customer service and provide them with...

Osprey, Florida
Reviewed 9 August 2015

We have always had good experiences in Crowne Plaza Hotels and recommend this one equally. Choose a high floor room and make sure it has been renovated. We are told some rooms are still waiting upgrading but ours was fine on the 10th floor with a nice view of the sea & overlooking the very pleasant pool. We had to...

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Thank LittleBriton420
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear LittleBriton420: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are happy to know that you enjoy our wonderful Ocean view room. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. Your review has been amazing,...

West Palm Beach, Florida, USA
Reviewed 7 August 2015

The hotel is quite awsome, and the staff perfectly nice. Wonderfull swiming pool ans spa center. Restaurant are OK. Breakfast is perfect. But take care to the guest ! Some of them are present just because of the casino... They are noisy and bad educated. Gangsta rap, singers, bimbos, etc... My advice is to choose a appartment as high as...

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Thank Dark V
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Dark V: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. Rest assured that we will be working to improve upon those key points you highlighted. We are...

Haiti
Reviewed 7 August 2015

This was my second visit and I experienced the same and consistent welcome and comfort staying there. Besides the clean and pleasant five star atmosphere, I found the location to be very accessible to business areas I wanted to go to as well as historic sites for recreation. So I highly recommend this hotel for both business and pleasure.

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Thank BullaC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to hear that you had a fantastic stay with us. We appreciate the recommendation and we look...

New York
Reviewed 3 August 2015

My check-in was seamless and I was in my room in a few minutes from first walking into the hotel. The first thing I noticed is how new and plush the hotel lobby looks. It smelled good too! The double room had new bedding and a view of the Malecon. What a beautiful view to wake up to. Unlike some...

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Thank JosinNYC
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mr. JosinNYC: Thank you for staying in Crowne Plaza Santo Domingo and review of our hotel. We are happy to hear that you had a wonderful stay with us. We are also glad to know that you enjoyed all our facilities and you have found our hotel a great place to stay. Our goal is not only to provide...

Long Island, NY
Reviewed 31 July 2015 via mobile

A beautiful hotel in Santo Domingo that exceeded expectations. Posh, luxury accommodations that offered plenty of amenities, a great pool area, and executive club offering breakfast, mid-day snacks, and evening appetizers. I highly recommend this hotel to anyone looking to stay on the Malecon.

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1Thank ajps1020
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear ajps1020, Thank you for sharing your experiences and recommending us for future guests. I am so glad you enjoyed your stay in our hotel and our service which clearly exceeded your expectations. As your have mentioned experienced, our goal is to make every guest feel welcome with a service attention to their individual needs. I look forward to welcoming...

New York City, New York
Reviewed 30 July 2015

Unfortunately, this hotel does not offer the service and infrastructure of what I have experienced at other Crowne Plaza Hotels. Rooms need updating. The AC is noisy. Restaurant service is slow and food is average at best. The Holiday Inn is better than this Crowne Plaza.

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Thank Edgar D
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Ulises D, Best Regards from Hotel Crowne Plaza Santo Domingo! Thanks a lot for your comments about your recent stay. We would like to offer our sincerest apologies for the problems you encountered at the Hotel. We understand your concern about the service and infrastructure. We care about our guests and we will do everything to ensure it does...

Cabrera, Dominican Republic
Reviewed 22 July 2015

I stayed at Crowne Plaza just a few days ago and I have to say I was very impressed with the service and quality of this hotel. I was attending a seminar for a few days and I stayed there one of the nights. Food was incredible and the suite was great! It exceeded my expectations. I will definitely be...

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1Thank felicitagr
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Felicitagr, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. Thanks again for staying with us. We hope to see you again soon! Best regards,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 

Additional Information about Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $159 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santo Domingo 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Hotel Style:
#2 Spa Hotel in Santo Domingo
#4 Casino Hotel in Santo Domingo
#5 Family Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#6 Luxury Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Santo Domingo staff and other travellers.
12 questions
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San Francisco, California
WILLEMSTAD, Curaçao
2 months ago
American Canyon, California
5 months ago
Wisconsin

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Questions? Get answers from Crowne Plaza Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very comfortable”
 of 5 bubbles 478scarlets, 29 Nov 2016 | Read review
“higher floor with a balcony, Executive floor has a naccess to Executive lounge”
 of 5 bubbles doranobi, 27 Nov 2016 | Read review
“Any room on the 9th floor seems to be the best ones there....ocean view if possible for great sunrises”
 of 5 bubbles 777sanjind, 24 Oct 2016 | Read review
“High floor sea view”
 of 5 bubbles leroyachristie12, 23 Oct 2016 | Read review
“JR Suite beautiful I felt very please. I highly recommend it ”
 of 5 bubbles yolanda_duke, 5 Oct 2016 | Read review
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