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28/01/2018 29/01/2018
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    Quality Hotel Real Aeropuerto Santo Domingo

    KM 22 Autopista Las Americas | 5 mins away from Las Americas International Airport, Santo Domingo, Dominican Republic
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    28/01/2018 29/01/2018
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    Traveller (53)
    Room & Suite (28)
    Pool & Beach (12)
    • Excellent34%
    • Very good38%
    • Average17%
    • Poor3%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (232)
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    1 - 5 of 147 reviews

    Reviewed 5 October 2017

    This is without doubt the worst place I have ever stayed in. We were moved here while the hurricane Maria passed over. The rooms were shabby with holes in the carpets. The food was cold and disgusting and I could not eat it. We complained...More

    Thank MillerMad
    Response from Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo DomingoResponded 7 October 2017

    Dear MillerMad, please accept our most sincere apologies due to our service and facilities were not up to your expectations during the emergency period while Hurricane Maria passed the Dominican Republic, our best intentions were to provide shelter and safety to all our guests. Be...More

    Reviewed 4 September 2017

    If service is all that counted, this hotel would get a much better review. The staff is very attentive and nice. Everyone is helpful and nice. The decor is a bit outdated and the common areas do not have good ventilation. The rooms are big...More

    1  Thank ViajeroESQ
    Response from Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo DomingoResponded 8 September 2017

    Dear ViajeroESQ, thank you for your most recent visit, please accept our most sincere apologies for the challenges experienced. Be advised we have planned for the last quarter of this year a renovation that include even more improvements that the ones mentioned by you. Unfortunately,...More

    Reviewed 16 August 2017

    Breakfast was available but always cold. Clean and a $17 taxi to airport. Comfortable rooms and nice smiles from everyone. Room service is available 24 hrs with reasonable price. Pool area clean and nice too.More

    Review collected in partnership with this hotel
    Thank Bibi P
    Response from Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo DomingoResponded 18 August 2017

    Dear Bibi P., please accept our most sincere apologies for the challenges exprienced in our restaurant, rest assure your comments have been shared with the kitchen staff as an improvement tool. Thank you for your choosing our Hotel and we hope to welcome you soon....More

    Reviewed 15 August 2017

    They greet me by my name, at the restaurant, in reception, it is a common practice for the employees. I value that a lot. They maintain the common areas and the rooms all the time so always looks good.

    Review collected in partnership with this hotel
    Thank Cecilia A
    Response from Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo DomingoResponded 18 August 2017

    Dear Ms. Cecilia A., it always our great pleasure to host you while you stayed in Santo Domingo. Looking forward to welcome you back once again in the near future! Rgds, Ernesto C.

    Reviewed 8 August 2017 via mobile

    Returned Costumer who is happy again after a good stay in the hotel. Thank you Juliana and Jazmin to make our trip memorable again. A hotel who is kind and where the same faces great you is full of quality for guests and workers ♡

    Thank John G
    Response from Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo DomingoResponded 14 August 2017

    Dear Mr. John G., it is always a pleasure to welcome you back! your loyalty creates a higher commitment within the team in order to keep improving our services and facilities. Best regards, Ernesto C.

    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Breakfast included
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$129 - US$192 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Business Hotel in Santo Domingo
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Hotwire, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Quality Hotel Real Aeropuerto Santo Domingo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • Santo Domingo Province >
    • Santo Domingo
    • Also Known As
    • Quality Inn Santo Domingo ,
    • Quality Hotel Santo Domingo
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    Traveller (53)
    Room & Suite (28)
    Pool & Beach (12)
    Dining (8)
    Hotel & Grounds (35)
    Bathroom (3)
    Business Centre & Event Rooms (3)
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    Ask a question
    Questions & Answers
    Gleidy A
    21 June 2016|
    Response from Ernesto-Carrero | Property representative |
    Dear Gleidy A, thank you for your interest on staying at Quality Real Santo Domingo Airport, be advised we allowed up to 2 people on King size bedroom and 4 guests on double bedrooms. Please remember our rates also increase... More
    Google Translation
    Kathy S
    15 January 2016|
    Response from julianbg123 | Reviewed this property |
    No...we got a cab for less than 5 min ride that cost us $15 with negotiations
    Lonnie B
    4 September 2015|
    AnswerShow all 3 answers
    Response from Ernesto-Carrero | Property representative |
    Dear Lonnie B., be advised the Terminal is just 5 mins away from our Hotel, a taxi ride will cost only $ 10. We look forward to welcome you! Ernesto Carrero General Manager
    Google Translation
    Room Tips
    "There is space to move around, good internet."
    Read review
    "Double room. With 2 queen beds plus an additional for a kid. Air conditioner and pleasant bathroom."
    Read review
    "Very nice roon. Nothing is missing."
    Read review
    "Avoid this place, unless you want poor service."
    Read review
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