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Quality Hotel Real Aeropuerto Santo Domingo

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Quality Hotel Real Aeropuerto Santo Domingo
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210 Reviews from our TripAdvisor Community

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Showing 136: English reviews
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Providence, Rhode Island
Reviewed 1 week ago NEW

The staff in the rather-empty restaurant seemed more interested in visiting with each other than serving. Unbelievably, I tried to purchase some pricy cigars as gifts; the staff was both unable to find the price and seemed annoyed that someone bothered to ask to purchase them (I gave up after 15 minutes of the frustration). Seemingly, a large inventory of...

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Helpful?
Thank davidorique
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Mr. davidorique, please accept my most sincere apologies for the challenges experienced while staying at the hotel, I can deny my embarrasing after reading your comments. Even earlier this morning I asked to reach our tabacco provider in order to update the price list as they added some items to their inventory without informing accordingly. Rest assure I will...

Highland, Utah
HOTEL’S FAVOURITE REVIEW
Reviewed 4 July 2016

I have nothing but good things to say about this hotel. It is close to the airport, the rooms are nice, and the pool and gym are great. It is nice having a restaurant on-site. It is a better deal to order off the menu than the buffet. The manager, Melanie, is awesome. She speaks excellent English and is very...

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Helpful?
Thank Mike B
About Hotel's Favourite Review
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Mike B., "Excellent" have a greater meaning for the entire team, we truly appreciate your special recognition to Melanie... We look forward to welcome you back in the near future. Best regards, Ernesto C.

Cutler Bay, Florida
Reviewed 2 weeks ago via mobile

Great. Very helpful staff. Clean rooms. Thank you very much. I will come back. Great service like this is making a lot of us want to come back to RD as soon as possible and enjoy the great and welcoming service

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Helpful?
Thank Renato W
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Renato W., thank you for choosing us as your first destination while travelling in DR. Your review sets higher standards of service for us. We look forward to welcome you back soon. Best regards, Ernesto C.

Nashville, Tennessee
Reviewed 4 weeks ago

I've used for business only, but I have seen many tourists in the lobby. Short trip and smooth traffic flow to and from SDQ airport. Three full meals served daily. Pleasant and professional staff. Secluded patio, pool, lawn, and gazebo (with electricity and wifi) behind hotel. I almost had my all-day meeting outside, but we needed Powerpoint projection. Roof renovation...

Review collected in partnership with this hotel
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Helpful?
Thank js6152017
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear js6152017, comments like yours encourage us to keep improving our product and services. Thank you for your compliments! We look forward to welcome you back son! best regards, Ernesto C.

Shoreline
Reviewed 25 February 2017

Be warned, the Trip Advisor map shows this at the airport, which is not correct. It's in fact on the main road, west of the airport about ten minutes drive. Very acceptable rooms, reasonably priced by US or European standards, with breakfast thrown in. There is a restaurant and a bar (karaoke last night!), a small pool, and not much...

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Helpful?
Thank hfulghum
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear hfulghum, thank you for choosing our hotel prior to your departure from the city of Santo Domingo, we are truly sorry for the misinformation provided on the 3rd party website. Great to know you had the time to have some fun of our Karaoke and happy hour on Friday nights. Look forward to welcome you back soon. Best regards,...

Georgetown, Guyana
Reviewed 21 February 2017

From the time one enters the hotel, it is a pleasant atmosphere and we always feel welcome. The staff is one of a kind and knows our name as we are return costumers. We loved every bit of Breakfast, lunch and most definitely dinner. Thanks to Katia and then Jazmin and Juliana. GRACIAS!

Review collected in partnership with this hotel
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Helpful?
Thank johngoedeitf
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Mr. John, it is always pur pleasure to welcome you back all the time, rest assure your compliments to Katia, Jazmin and Juliana will be shared as well with the rest of team. Best regards, Ernesto C.

Atlanta, Georgia
Reviewed 25 January 2017

We stayed here a couple of days before returning to the States. We were both sick with colds and just needed to rest. The room was comfortable and the food was very good. The proximity to the airport was a plus. A very good choice.

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Helpful?
Thank CozyGirl
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear CozyGirl, I hope you are feeling much better and ended your stay in the Dominican Republic joyful, thank you for taking the time to write such positive review about our facilities and services. We look forward to welcome you back soon! Best regards, Ernesto C.

Reviewed 10 October 2016 via mobile

Full of insects. Poor cleaning. Food not so good. Employees are pretty mean in all different ways. The air conditioning in the rooms is really noisy. Gym facility is always too hot and is not equiped.

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Helpful?
Thank Esteban P
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Esteban P., I truly apologize for any challenges you might have experienced during your stay; your comments are a great concern for me reason why I kindly ask you to please forward your contact information to my attention at ernesto.carrero@r-hr.com and I´ll personally contact you in order to review all the points you mentioned. Sincerely, Ernesto C.

Reviewed 28 September 2016

This was a good hotel for traveling to another country. Especially in the Caribbean. This hotel is not a tourist destination, so you cannot expect the amenities of a resort. I was please with the staff as they were very friendly and able to speak descent English. The restaurant was nice and the food was enjoyable. I really enjoyed the...

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Helpful?
Thank Rich K
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Rich K., reading your great comments our staff is our best reward, we truly appreciate you chose us as your destination while in Santo Domingo and look forward to welcome you back in the near future. Best regards, Ernesto C.

Aguadilla, Puerto Rico
Reviewed 22 August 2016 via mobile

My employer booked this hotel for a overnight. I hope this is the last time I stay at this hotel. What's good about this hotel: Very friendly staff, fast check-in / check-out, good pool, near Las Americas Int'l Airport and free wifi are the only good things about this hotel. What's bad about this hotel: The a/c unit is extremely...

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Helpful?
Thank OroLiquido787
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear OroLiquido787, thank you for your comments related to your last stay in pur property, we are truly sorry you had that final perception about our Hotel. We truly appreciate your kind comments about our staff and some of our facilities and service. Sincerely, Ernesto C.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Hotel Real Aeropuerto Santo Domingo is the only internationally branded hotel located close to Las Americas International Airport. This hotel is perfect for business and leisure travelers that have an early departure or a late arrival flight. The hotel is right across Las Americas Duty Free Business Park and next to the Institute of Technology of Santo Domingo. Boca Chica beach is only six miles away and Santo Domingo's Colonial zone is 14 miles away. Most major league baseball academies are close by. Complimentary breakfast buffet starts at 5:00 a.m. at Los Balcones, the hotel's onsite restaurant, which also serves lunch and dinner. The hotel's sports bar Arrecife, is the perfect place to enjoy cocktails and casual food. 24-hour room service is also available. All guestrooms include complimentary wireless high-speed Internet access, coffee makers, hair dryers, irons and ironing boards. Some rooms include refrigerators and microwaves. Non-smoking rooms are also available. Guests can exercise in our fitness center or enjoy our outdoor pool surrounded by tropical gardens. The next time your travel brings you to the Dominican Republic, stay with us, you will appreciate our ideal location, multilingual staff and affordable rates. We look forward to seeing you soon. ... more   less 

Additional Information about Quality Hotel Real Aeropuerto Santo Domingo

Address: KM 22 Autopista Las Americas | 5 mins away from Las Americas International Airport, Santo Domingo, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $190 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quality Hotel Real Aeropuerto Santo Domingo 3.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Quality Inn Santo Domingo
Quality Hotel Santo Domingo
Hotel Style:
#15 Business Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Real Aeropuerto Santo Domingo staff and other travellers.
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Questions? Get answers from Quality Hotel Real Aeropuerto Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this place, unless you want poor service.”
davidorique, 16 Apr 2017 | Read review
“Depends. South rooms look at the ocean (and the road), north ones look at the pool area.”
hfulghum, 25 Feb 2017 | Read review
“We stayed on the fourth floor. Nice and quiet.”
N6456PLmikeb, 3 Jul 2016 | Read review
“note the small sing over the bath faucet that alerts you to the nonpotable water.”
O4062KMmichaels, 17 Feb 2016 | Read review
“My Room was ver Quiet and on the North Side”
rikc2015, 12 Aug 2015 | Read review
5 of 5