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Catalonia Santo Domingo

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Catalonia Santo Domingo
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249 Reviews from our TripAdvisor Community

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Showing 89: English reviews
New York City, New York
Reviewed 28 September 2016

I'm so happy with the great customer service Carmen and Her team did for me. It's no doubt this hotel is one of the best elite of the elite. Thanks also the security team for the great service, thanks to each staff at the main lobby for having a great team work. I'm so happy with the stay at Catalonia.

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Helpful?
Thank Luis V
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Luis, our sincere gratitude for your kind comments, we are very pleased to know that you had a nice experience with us. It´s always motivating for our staff to receive comments like yours, we assure you that we will share your comments with them, so they will know that they formed part of your unforgettable experience. We hope to...

Reviewed 22 September 2016 via mobile

I really don't know how to start, this is my third time to stay at Catalonia hotel santo and every time they impress me more, the staff is sooo friendly and welcoming and I had s great help from Anjela the hotel manager and Yanilka this two ladies are amazing help, the room are big and clean I love there...

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Thank Rania S
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Rania, thank you for sharing your amazing comments. It's wonderful to know that you've enjoyed your stay with us. Thank you for highlighting our services and the attention of our staff. We hope to welcome you again in Catalonia Santo Domingo, your home away from home! Sincerely, Lina Arenas Public Relations Manager.

Monterrey, Mexico
Reviewed 20 September 2016

We arrived late at night and check in was smooth. The hotel is located in the malecon area about 15 minutes away from Zona Colonial. Breakfast on the 5th floor is very complete and above average from other hotels we've visited. All in all, a great stay in this hotel where the service provided is very professional and cordial.

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Helpful?
Thank maiano
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Maiano, thank you for taking the time to share your review. Is a compliment to know you had a pleasant stay with us. We appreciate the remarks about our staff. As a service-oriented company, we look with a steadfast devotion to achieve the satisfaction of our guests, this is why we have shared your suggestions with the departments involved....

Washington DC, District of Columbia
Reviewed 18 September 2016 via mobile

The hotel is decent, but I have come here twice in 2 weeks at different times of the day and it seems to take at least 15 minutes per person to check- in. The staff is pleasant, but something is definitely wrong with their process.

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1Thank PirataGlobal
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Guest, thanks for taking the time to share your comments. Be assured that we will share the drawback described with the respective departments involved and will be taken into consideration. We hope to have the opportunity to welcome you again to enjoy the beauty and splendor of the Caribbean. Cordially, Lina Arenas Public Relations Manager.

Antwerpen
Reviewed 16 September 2016

exelent hotel very helpful staff.the room is very charming with a nice sea view.the interiour is not new but ver very clean.we get a nice present basket of fruits in the room.the breakfast was perfect much variety.But you can feel that the staff is under heavy pressure that everything must be perfect,room for a laugh or a joke there is...

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Thank simmy22
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Simmy, thank you for your valuable time spent in sharing your magnificent feedback. We are pleased to read you enjoyed the warmth of our staff and our services. We can’t thank you enough for choosing us and allowing us to assist you in making your experience truly memorable. Our staff will be certainly proud to know they were part...

South Miami, Florida
Reviewed 13 September 2016

Excellent customer service and very friendly! The room is beautiful with and interesting view. I definitely would recommend to my friends and co-workers. I will go back next month for business and I'll try to check in again at this places.

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Thank O4814BRalexandrag
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Alexandra, we are very pleased to know that you enjoyed your stay. We firmly believe that our amazing staff members are our most important asset and your genuine praise of them only serves to solidify this belief. We hope you'll​ be back soon!. Kind Regards, Lina Arenas Public Relations Manager.

New Jersey
Reviewed 13 September 2016

I miss it being a Hilton Hotel obut overall same quality of service. We even received complimentary drink vouchers and a fruit plate and water in our room. They still have executive lounge which i love. It now has a Casino attached as well.

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Thank Gladis G
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Gladis, our warmest thanks for your fantastic comments, we are very grateful to Know that you had a pleasant and gratifying experience with us. It was indeed a pleasure to have you as our guest and we look forward to making your next visit even better!. Best Regards, Lina Arenas Public Relations Manager.

Orlando, Florida
Reviewed 12 September 2016

I did stay in room 1106 I love everything about my room. The massive mahogany doors were beautiful, the room in in a corner so I have double view, I did enjoy the large windows and the light that get in into the room. ( a lot of lights brings also heat) the amenities could be better quality but they...

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1Thank Alberto M
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Alberto, we are very grateful to Know that you had a pleasant and gratifying experience with us. It was indeed a pleasure to have you as our guest and we look forward to making your next visit even better. Best Regards, Lina Arenas Public Relations Manager.

Reviewed 9 September 2016 via mobile

It was the first night after our wedding , hotel is located great , view is fabulous , food delicious . Room was large , clean , bright , comfortable . We where on the 13th floor , room 1313 ... No matter nothing bad ☺ We will stay again !

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Thank bonbonaro b
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Guest, First of all, Congratulations!!! We are honored that you chose to spend your honeymoon with us. We are delighted to know that you enjoyed your stay with us. We hope to have you back for future celebrations or just a relaxing getaway. Best Regards, Lina Arenas Public Relations Manager.

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 6 September 2016 via mobile

Excellent facilities, friendly and very respectful employees, excellent location. Rooms are very comfortable, clean and spacious. Meals are awesome. Great Casino facilities. Price is great for all the facilities included in the price. Definitely I will return and recommend the hotel to my friends and family.

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1Thank A TripAdvisor Member
Lina A, Director de Relaciones Públicas at Catalonia Santo Domingo, responded to this review

Dear Guest, we would like to thank you for the time you are taking to share your review. We are so happy to know you had a nice stay with us and enjoyed the friendly service of our staff and facilities. We definitely hope you will decide to visit us in the near future; it will be our pleasure to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Catalonia Santo Domingo it's a spectacular 21-story tower hotel located in front of the Caribbean Sea. All rooms offer amazing ocean views to the ocean with panoramic windows. Most of the hotel's facilities face to the ocean as Filigrana Restaurant, Terrace Bar & Lounge, Gym and the outdoor pool. Catalonia Santo Domingo is the only hotel in the city offering 1,100 mts2 of meeting facilities located at the same floor level, all connected through an elegant foyer. A perfect location near to the Colonial Zone, Theaters, and Commercial district. Just 30 minutes away from Las Americas International Airport (AILA). ... more   less 

Additional Information about Catalonia Santo Domingo

Address: Av. George Washington No. 500, Santo Domingo 10104, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: $155 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Catalonia Santo Domingo 4.5*
Number of rooms: 228
Reservation Options:
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Hotel Style:
#3 Casino Hotel in Santo Domingo
#5 Luxury Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Catalonia Santo Domingo staff and other travellers.
3 questions
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Laurel
2 months ago
Washington, DC
3 months ago

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Questions? Get answers from Catalonia Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the ocean view rooms.”
 of 5 bubbles FabienneE986, 4 Nov 2016 | Read review
“Deluxe rooms are bigger and have better view!”
 of 5 bubbles elaineo843, 3 Oct 2016 | Read review
“Ocean view!!!!!”
 of 5 bubbles rkeithneely, 1 Oct 2016 | Read review
“when you go as a couple, choose room with frontal seaview, it is very charming and nice”
 of 5 bubbles simmy22, 16 Sep 2016 | Read review
“Rooms on floors 10 and above with ocean view.”
 of 5 bubbles 77GZ, 1 Sep 2016 | Read review
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