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Sunscape Puerto Plata Dominican Republic

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Sunscape Puerto Plata Dominican Republic
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997 Reviews from our TripAdvisor Community

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Showing 544: English reviews
Hamilton, Canada
Reviewed yesterday NEW

Did not Start out well , we got there at about 12 pm were told room would not be ready till 3 but other people that came on the same bus got their room s right away. It was 31 c outside we still had pants on would have liked to get bathing suit on and gone for a swim...

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Helpful?
Thank Edward P
Massachusetts
Reviewed yesterday NEW

This had been listed as a 4 star resort when I booked. I find it a big stretch now to even give it 3 stars. Between people not having hot water, working or even absent electrical outlet plugs in their rooms (they gave us a 25 ft extension cord to use), ceiling tiles fell down in one person's room, cockroaches/crickets...

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Helpful?
Thank LMM1203
Staten Island, New York
Reviewed yesterday NEWvia mobile

I truly 100% enjoyed my vacation herre . The staff is amazing . The activities are fun . I didn't want to go home . Pools were clean , Djs played awesome music . The rooms were clean , wished the AC was better , but didn't spend enough time in room to complain about it . Food want horrible...

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1Thank ohmysammii
Reviewed 2 days ago NEW

I had a great experience i got a tour of the whole place. The food was tremendous. The room was amazing. The staff really took service to the next level. I could not have imagined this experiance going as well as it did.

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Helpful?
8Thank Jonathan R
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Jonathan R, Please receive the warmest greetings from Sunscape Puerto Plata. Thank you for taking the time to share your positive experience. We are delighted that your stay with us was enjoyable and that you enjoyed all facilities. It was a pleasure to have welcomed you home. We certainly hope that we have the honor of being able to...

Reviewed 2 days ago NEWvia mobile

Ultra relaxing vacation at Sunscape Puerto Plata The entire Staff was amazing and helpful Thank you Joharia for your professionalism and helpfulness with relocating us to a more peaceful room. The spa was very clean and relaxing Many thanks to the 2 Juans at the Sunscape Members bar They make amazing drinks with "Love"

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Helpful?
7Thank Binkybob
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Binkybob, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation, and the Sun Club. It was a delight to host you, and we are happy to confirm that you had such a relaxing experience overall. We will be sure to pass your comments to our staff, and look forward to the privilege of welcoming...

Trenton, Canada
Reviewed 2 days ago NEW

The food was great, the staff fantastic. Always had a smile, good morning,afternoon or evening, or just a plain hola with a smile. Lot of sunshine while we were there. Spent time at both the pool and the beach. Ate at 2 of the ala cartes service was great there as well. Building 12 is the closest to the ocean...

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Helpful?
6Thank 374kimv
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear 374kimv, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. It was a delight to host you, and we are happy to confirm that you had such a relaxing experience overall. We will be sure to pass your comments to our staff, and look forward to the privilege of welcoming you back soon. Warm...

Reviewed 3 days ago NEWvia mobile

Great place to visit, loved the resort and everything about it. Food was excellent, rooms spacious and clean, entertainment top notch. Julio, was especially helpful, always looking out for my daughter and myself that we had everything we needed. Pool exercises were great. We loved the foam party on New Year's Eve in the pool.

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5Thank Carmen D
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Carmen D, Please receive the warmest greetings from Sunscape Puerto Plata. Thank you for taking the time to share your positive experience. We are delighted that your stay with us was enjoyable and that you enjoyed all facilities. It was a pleasure to have welcomed you home. We certainly hope that we have the honor of being able to...

Reviewed 3 days ago NEW

We stay in a Deluxe Poolview room on Feb10-18th. The first day we had been approached by V.I.P staff member. He was very pushy and wouldn't take no for an answer. He even promised me a free bottle of champagne and chocolate covered strawberries that was supposed to be sent to my room, of course I didn't get it. He...

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4Thank Louise R
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Louise R, Please receive the warmest greetings from Sunscape Puerto Plata. We are delighted that your stay with us was enjoyable and that you enjoyed all facilities. It was a pleasure to have welcomed you home. We have taken note in our opportunity areas kindly mentioned on your overview. Please feel confident that we will take the proper measures...

Brookfield, Connecticut
Reviewed 3 days ago NEWvia mobile

A five day fun break with family and friends - enjoyed the pool foam party, the beach was nice, sandy and picturesque, the property was well maintained, room was decent but the main highlight of our trip was CoCo Cafe. Every day in the afternoon we would all look forward to coffee and desserts at the cafe. They had good...

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3Thank NQTravel
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear NQTravel, Please receive the warmest greetings from Sunscape Puerto Plata. Thank you for taking the time to share your positive experience. We are delighted that your stay with us was enjoyable and that you enjoyed all facilities. It was a pleasure to have welcomed you home. We have taken note in our opportunity areas kindly mentioned on your overview....

Saskatoon, Canada
Reviewed 3 days ago NEW

this was a nice resort. There are a few cons, but so my more pros. We had upgraded to the Sunclub. Not sure how that is even monitored as anyone could go in that area, as there are no wrist bands to differenciate between upgraded and not. We really enjoyed this area and met many great people nightly. Our biggest...

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Helpful?
4Thank tbfmd
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear tbfmd, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Puerto Plata. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. We are working on a daily basis to exceed our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sunscape Puerto Plata, set on the golden sand beach of Playa Dorada, is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. Only 20 minutes from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation. This familyfriendly 585-room resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones. Spacious accommodations offer private terraces and kid's amenities with options including connecting rooms, an elevated experience in the Sun Club and an adults-only section. Guests will enjoy all the privileges of Unlimited-Fun(R)- where everything is included and no wristbands are required - including unlimited access to six bars and nine reservation-free dining options, live music, local entertainment, land and water activities for all ages, the Explorer's Club for Kids with Red Cross certified staff and the Core Zone Teens Club. Guests can also rejuvenate at the Sunscape Spa by Pevonia(R), play golf ata nearby course, enjoy excursions to natural wonders or the historic city of Puerto Plata, and of course, enjoy Sunscape Puerto Plata's stunning, golden sand beach, Playa Dorada. ... more   less 

Additional Information about Sunscape Puerto Plata Dominican Republic

Address: Carretera Luperon, Km. 5. Playa Dorada, Puerto Plata 57000, Dominican Republic (Formerly Barcelo Puerto Plata)
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $196 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Puerto Plata Dominican Republic 4*
Number of rooms: 585
Reservation Options:
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Also Known As:
Barcelo Puerto Plata Hotel Puerto Plata
Puerto Plata Barcelo
Grand Flamenco
Occidental Grand Puerto Plata
Occidental Grand Flamenco Puerto Plata
Grand Puerto Plata
Flamenco Occidental
Barcelo Puerto Plata Dominican Republic
Hotel Style:
#1 Spa Hotel in Puerto Plata
#1 Top resorts Hotel in Puerto Plata
#1 On the Beach Hotel in Puerto Plata
#1 Luxury Hotel in Puerto Plata
#3 Business Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Puerto Plata Dominican Republic staff and other travellers.
356 questions
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Questions? Get answers from Sunscape Puerto Plata Dominican Republic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This resort is also handicap accessible. There is one palapa on the beach and that is reserved for easy wheelchair access”
 of 5 bubbles 374kimv, 19 Feb 2017 | Read review
“Ask for a room away from the main road; keep your room key cards away from your phone.”
 of 5 bubbles court_tee, 16 Feb 2017 | Read review
“Building 10 to 12”
 of 5 bubbles I1721ZLdenises, 14 Feb 2017 | Read review
“Section 84-89 is more isolated but you hear music from hotel next door. I think it's better closer to the beach.”
 of 5 bubbles mo0o0, 14 Feb 2017 | Read review
“Building 12 was perfect - between the beach and the pool. Loved the location!”
 of 5 bubbles Atags2013, 14 Feb 2017 | Read review
5 of 5