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Grand Paradise Playa Dorada

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Grand Paradise Playa Dorada
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2,931 Reviews from our TripAdvisor Community

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Showing 1,974: English reviews
Acton Vale, Canada
Reviewed 3 days ago NEW

The Grand HELL - this is the real name of this hotel. 1 week i the hell!!! Disgusting old room and non good cleaned, towels was changed only 2 times, the sheets never, one tiny tube of shampoo for a week for two people. Service in the lobby terrible. In the restaurant was always dirty tables, had himself clean and...

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Helpful?
Thank tursoippk
Mississauga, Canada
Reviewed 4 days ago NEW

We are a family of 4, spent last week at this hotel.Our room was very clean and convenient.We asked for smoke -free room and we were given the one, but on the first floor somebody heavily smoke frequently and we couldn't enjoy the balcony fully. The buffet offered various assortment of the very delicious food and we enjoyed it a...

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Thank Alla299
Toronto, Canada
Reviewed 6 days ago NEW

My partner and I visited this hotel from Monday, November 21 to Monday, November 28th. We were a bit disappointed when we first arrived, because the current hotel does not match the photos that are being used to advertise the resort. In addition to the initial disappointment, the reception did not have our reservations waiting at the front desk. We...

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1Thank jaemar01
Cape Coral, Florida
Reviewed 1 week ago

Upon arrival of cab from Airport FBO, I was greeted curbside and assisted to the Front Desk where the staff quickly sorted out my extended dual reservations. I had an Oceanview room with balcony overlooking one of the beaches. The staff was very curtious and all spoke English and would answer any questions I had. Would strongly recommend this resort...

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Helpful?
1Thank PhiFra45
Francis I, Front Office Manager at Grand Paradise Playa Dorada, responded to this review

Dear guest, Grand Paradise sincerely appreciates your comments because our priority is to provide the best possible services to all our visitors. We apologize for not satisfying your expectation during your recent vacation, but we are certain that we would be able to so in the future, because the general consensus of all visitors is a very high level of...

Toronto, Canada
Reviewed 1 week ago

We came to the Grand Paradise for a wedding, so it was not a place I was aware of or would have picked myself. The grounds are really beautiful and the rooms have been updated, well maintained and have great air conditioning. For the most part, the staff was wonderful! Very accommodating and friendly, however, I felt the need to...

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Helpful?
2Thank fritze1688
Francis I, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

Dear guest, Grand Paradise sincerely appreciates your comments because our priority is to provide the best possible services to all our visitors. We apologize for not satisfying your expectation during your recent vacation, but we are certain that we would be able to so in the future, because the general consensus of all visitors is a very high level of...

Sudbury, Canada
Reviewed 2 weeks ago

this hotel may be rated as a 4 star but the staff are all 5 star , we spent 2 weeks there from oct. 31st to nov.14th , during this time they went through a major disaster of no hydro and flooding ,puerto plata was under a state of emergency , management and staff went out of there way to...

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Helpful?
1Thank LFOX2013
Francis I, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

It is very gratifying to receive acknowledgments from visitors like you that highlight the wonderful time they spent on their vacation at the Grand Paradise. We look forward to welcoming you again,

Reviewed 2 weeks ago via mobile

I'm not going to lie at first I read some of the negative reviews and was nervous, but to my surprise the resort was very nice and staff made me and my friends feel welcome. There were people from every part of the world it was nice having conversations with them and learning about other cultures. The cleaning ladies did...

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Helpful?
1Thank Drew B
Francis I, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

It is very gratifying to receive acknowledgments from visitors like you that highlight the wonderful time they spent on their vacation at the Grand Paradise. We look forward to welcoming you again,

Toronto, Canada
Reviewed 2 weeks ago via mobile

Nice hotel clean beautiful rooms with air con. Staff very friendly. Nightly entertainment was very good. Food was good recommend to cover the food from bugs more as I got sick during my stay but over all it was an excellent holiday and good service and prices

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Helpful?
1Thank zarawalshe
Francis I, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

It is very gratifying to receive acknowledgments from visitors like you that highlight the wonderful time they spent on their vacation at the Grand Paradise. We look forward to welcoming you again,

Reviewed 2 weeks ago

I love this resort! It's so well situated ..on the beach. Open air restaurant looking onto the ocean. Rooms are very clean, beds are so comfortable. Great activities, good entertainment and music. The food is very good with a great selection. Staff are courteous and professional. The shopping plaza is less than a 5 minute walk. I highly recommend this...

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Helpful?
1Thank Anna J
Francis I, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

It is very gratifying to receive acknowledgments from visitors like you that highlight the wonderful time they spent on their vacation at the Grand Paradise. We look forward to welcoming you again,

Reviewed 2 weeks ago via mobile

I stayed for 10 days in this Hotel. Nice Animationsteam , yancarlos, Walter, Ericson , mayo and the other Crew makes a good Job. Ericsons Aqua gym was good for my Body and it was really funny. The Barkeeper Mixed Hard stuff Cocktails , thankyou for the Hang-over on the next day :). The cleaning Forces do the best for...

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Helpful?
1Thank Ja A
Francis I, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

Thank you very much for taking the time to tell us how much you enjoy your vacation. The entire staff is very appreciative when they received praises for their efforts in ensuring clients satisfaction. We look forward to welcoming you again,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Grand Paradise Playa Dorada

Address: Complejo Playa Dorada | P.O. Box 337, Puerto Plata 332, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $146 - $537 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Paradise Playa Dorada 3.5*
Number of rooms: 425
Reservation Options:
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Also Known As:
Grand Paradise Playa Dorada Hotel Puerto Plata
Paradise Beach Club Puerto Plata
Paradise Beach Resort Casino
Paradise Beach Puerto Plata
Paradise Beach Club Casino
Hotel Style:
#5 Top resorts Hotel in Puerto Plata
#6 On the Beach Hotel in Puerto Plata
#7 Family Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Grand Paradise Playa Dorada staff and other travellers.
289 questions
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Questions? Get answers from Grand Paradise Playa Dorada staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with the ocean view would be the best.”
 of 5 bubbles Alla299, 1 Dec 2016 | Read review
“Third floor Ocean view offers a great view of the aqua ocean and waves.”
 of 5 bubbles PhiFra45, 25 Nov 2016 | Read review
“ocian view”
 of 5 bubbles LFOX2013, 20 Nov 2016 | Read review
“Ocean view rooms are lovely. We slept to the sound of waves.”
 of 5 bubbles Z3797BLannaj, 16 Nov 2016 | Read review
“Upgrade for a corner room. I was on the first floor across from the pool and noise was never an issue.”
 of 5 bubbles Deelynn53, 1 Oct 2016 | Read review
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