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Grand Paradise Playa Dorada

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Grand Paradise Playa Dorada
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3,067 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Paradise Playa Dorada
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Showing 2,044: English reviews
Toronto, Canada
Reviewed 11 December 2012

for all the complainers you suck the resort is great staff freindly rooms are nice been going there 17 years and always had good times they cry about fleas on beach they must not travel much ive been on lots of beaches and there everywhere and dont think i seen any resorts where they arnt fixing stuff to make things...

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Helpful?
3Thank wayne m
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

Dear Wayne M, We are very proud to read your thoughtful comments about your 17th stay at our resort. On behalf of Grand Paradise Playa Dorada, we sincerely appreciate it. It is rewarding to know that we have set a standard of quality and service for you that we have been able to maintain through the years, and that is...

Valcourt, Canada
Reviewed 10 December 2012

March 2012, my first vacation in the south and it was at Grand Paradise Hotel in Puerto Plata. Room was good, always clean nothing to say about that. Over all, employees was smiley and funny. Beach little bit too invading by the beach sellers... and it was quite harassing for someone who wants to be quiet and take rest. About...

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Thank Josee B
Barrie, Canada
Reviewed 10 December 2012

We just got back on Dec. 8th from staying a week at the Grand Paradise. Although the week started out with rain, the second half of the week cleared up and we were able to get plenty of rays on the beach and by the pool. There's not much that can be done about the weather so we just made...

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2Thank Jackie H
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

Dear Jackie H. We want to express our gratitude for choosing our resort for your vacations. On Behalf of Grand Paradise Playa Dorada, we sincerely appreciate it. It is pleasant to know that you had a delightful stay with us and also that you had an enjoyable time with the company of our entertainment staff and other employees. Please be...

Bolton, Ontario
Reviewed 10 December 2012

We just got back from our fourth trip to Domenican and this trip was the worst ever. The grounds of the resort are nice and green however the buildings are in need of repairs and need some renovations. The lobby of the hotel simply is a turn off, it simply has nothing to offer but the main desk, a souvenir...

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3Thank Piotr S
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

Dear Piotrs, We are thankful for your comments about your holidays. On behalf of Grand Paradise Playa Dorada we sincerely appreciate it. We are committed to providing the utmost in customer service and we appreciate when our clients take the time out their busy schedules to make us aware of their bad and good experience of their holidays. We truly...

Cary, North Carolina
Reviewed 10 December 2012

This was our 4th stay at the Grand Paradise......although the resort was updated, we found the quality of food and beverages has declined. No local 'Brugal' rum is served and the wine is terrible, maybe from a mix or concentrate. Animation...Fresita, Manny, Super Joe and Chispa made the day for all the guests, they have a lot of incentive and...

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Helpful?
Thank celesina1
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

Dear Celesina1, We are thankful for your sharing your comments regarding your stay in our property. On behalf of Grand Paradise Playa Dorada, we sincerely appreciate. Please know, that we have already sent your comments to the different departments for improve and take proper actions for those areas that you reported. It is very gratifying to know that our animation...

Montreal, Canada
Reviewed 9 December 2012

I just got back home to Montreal on Thursday, December 6th. I am still fighting off diarrhea and a terrible upset stomach. I am feeling much better today after a 12 hour sleep. Diarrhea affected almost everyone I spoke to at the resort including my fiance. She was also very affected by the sand fleas. Her legs, along with probably...

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Helpful?
2Thank Robert M
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

Dear Robert M, On behalf of Grand Paradise Playa Dorada, we sincerely appreciate your comments which are for us a real feedback. We regret that you and your fiance did not have a pleasant stay in our resort, we are committed to providing the utmost in customer service and we appreciate when our clients take the time out their busy...

Fort Erie, Canada
Reviewed 5 December 2012

Hotel was run down. Towels were a disgrace. Food unappetizing- made both husband and I very sick. Housekeeping and front desk slow and not very friendly will never return to Dominican Republic. Only good thing was the beach but plenty of local people bothering you all day which kind of spoilt it. Worst holiday we have ever had.

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2Thank SMcKinlay1
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

Dear SMcKinlay1, On behalf of Grand Paradise Playa Dorada, we sincerely appreciate your comments which are for us a real feedback. We regret to read about the bad experiences you had during your stay. We are committed to providing the utmost in customer service and we appreciate when our mutual clients take the time out their busy schedules to make...

Herzogenrath
Reviewed 5 December 2012

Before I was travelling allone or with friends, I have seen many hotels, some of them were a higher category and more expensive, but I can´t remember one I liked more than now the grand paradise. I enjoyed the nice complex with gardens, flowers and the large pool the fourth time. The rooms are nice, and if I or my...

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2Thank Vreni V
Janett J, Guest Relations Manager at Grand Paradise Playa Dorada, responded to this review

Dear Vreni, On behalf of Grand Paradise Playa Dorada, we sincerely appreciate your comments. We are glad that you enjoyed your stay at our Hotel. Thank you for your wonderful comments and for spending your holidays with us. It is obvious that you have enjoyed your stay as much as we did taking care of you. We are indeed delighted....

Toronto, Canada
Reviewed 4 December 2012

Upon arrival we were greeted by staff and check in staff were very quick but very unpleasant. Only one of our rooms was not what we had reserved and that was corrected the following day. Overall, we found the staff the least friendly of any resort we have stayed at. The rooms were all very clean (excellent housekeeping staff!) and...

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6Thank Traveller B
Mississauga, Canada
Reviewed 4 December 2012

Returned from Grand Paradiso Playa Dorada on Dec. 2. We go to all inclusive about twice every year, have been to Cuba, Mexico, Panama and Dominican before, but have not seen a beach full of sale people like in Playa Dorada, they spoiled our vacation. It is a nice beach but you cannot relax because you are bothered by vendors...

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2Thank damar3105

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Self-Serve Laundry

Additional Information about Grand Paradise Playa Dorada

Address: Complejo Playa Dorada, Puerto Plata 332, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $165 - $535 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Paradise Playa Dorada 3.5*
Number of rooms: 425
Reservation Options:
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Also Known As:
Grand Paradise Playa Dorada Hotel Puerto Plata
Paradise Beach Club Puerto Plata
Paradise Beach Resort Casino
Paradise Beach Puerto Plata
Paradise Beach Club Casino
Hotel Style:
#5 Top resorts Hotel in Puerto Plata
#6 On the Beach Hotel in Puerto Plata
#7 Family Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Grand Paradise Playa Dorada staff and other travellers.
377 questions
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over a year ago

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Questions? Get answers from Grand Paradise Playa Dorada staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on Forth floor have no balcony. Worth it to upgrade to select & ocean view”
 of 5 bubbles boomer2017, 19 Feb 2017 | Read review
“Rooms on backside are much quieter, we faced the tennis court and it was very quiet.”
 of 5 bubbles 429annettep, 17 Feb 2017 | Read review
“We were in building 5 on the 2nd floor - with a great view of the pool area from our balcony.”
  • The view from our balcony
  • View of the resort from our kayak
  • Sitting room, small table & balconies
  • King size bed & flat screen tv
 of 5 bubbles melfulop, 14 Feb 2017 | Read review
“Do not choose the 4th floor as there are no balconies only windows”
 of 5 bubbles 51beachlife, 13 Feb 2017 | Read review
“all the rooms are reasonably close to everything we where on the second floor and stairs were a bit far from room but no big deal”
 of 5 bubbles sunwindchaser, 12 Feb 2017 | Read review
5 of 5