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Puerto Plata Village Resort

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Puerto Plata Village Resort
Puerto Plata Village Resort
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615 Reviews from our TripAdvisor Community

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Showing 365: English reviews
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Reviewed yesterday NEW

Aweful booked a room with a fridge for my meds arrive no fridge, asked for one for 2 days still nothing. Third day they switch us rooms guess what Broken A/C "teck been up twice and still not fixed! Asked for a 6 am wake up call never happened, Thank God we could set our tablets with a alarm or...

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Helpful?
Thank Art C
Tallinn, Estonia
Reviewed 5 days ago NEW

It was the first time in Dominican and we didńt know what exactly expect. So, it was a very pleasant surprise. Hotel is old, but very clean and food is good too. Everybody can find something, usually we dont eat soups on holidays, but after first trying we took every evening soup first, really delicious! Nice walk to the beach,...

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2Thank lylyke
Carleton Place, Canada
Reviewed 1 week ago

My husband and I have just returned form a week stay. We had an amazing vacation our room was clean, food was very good and staff were friendly. only issue was the amount of people that came in on the weekend it did get very crowded Friday Saturday and Sunday. It is definitely an older resort that needs some tlc....

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1Thank LesleyRockburn
Vancouver
Reviewed 1 week ago via mobile

Very good facilities and choices for all travellers We stayed away from beach hotels and enjoyed walk every morning . Our hotel had great facilities and very good dining. Definitely a couples resort as not many kids around. Very good value and beautiful beaches.

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1Thank VancouverTravelguru
Reviewed 1 week ago via mobile

I admit when I read the reviews I was a little scared.We had a good check in room was clean,comfortable,and air conditioner was working.I was there eight days linen was changed daily and no dirt or filth.Good variety of food,pool side activities are fun,and the staff is very friendly.

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3Thank Leomarda R
Salem, Massachusetts
Reviewed 2 weeks ago

I usually go to Sousa. But this time I want to try playa dorada. This hotel is it a joke Front desk people they are rude. They make feel like you are bother them. THEY ARE NOT PEOPLE PERSON. They have not clue what they do. Don't come Down here. Don't waste your money. And time

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2Thank grateraux0309
Reviewed 2 weeks ago via mobile

I was suppose to get check inn two hours earlier,nope didnt happent ,actually they didnt have room ready even in normal time!! Restraunt food is very bad, like if you are eating in some gasolineplace. I dunno why people come here.

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1Thank janne j
Reviewed 2 weeks ago via mobile

Ok, so first of all, I visit Puerto Plata 2/3 times a year and always stay in a Iberostar chain hotel however due to booking at such short notice and it being high season most of the resorts were full. So my friend & I decided to book Puerto Plata Village, we paid £220 each for a week all inclusive!...

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4Thank Jessica S
Borås, Sverige
Reviewed 3 weeks ago

Back after my stay at Puerto Plata Village for 2 weeks. And why have i not contacted you before? BECAUSE THE INTERNET IN THE HOTEL WAS NOT WORKING I am very surprised that you are still selling this hotel at the prices you are. And that you show photos of the hotel and rooms that do not correspond to what...

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1Thank Svante H
Bronx, New York
Reviewed 18 January 2017 via mobile

What can I say about this hotel, yeah it needs lots of work and it's nothing like the pictures. First off I arrived and the room I got for my family was run down and the ac didn't work after complaining I waited two and a half hour for a new room. This room was much better but then the...

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Helpful?
Thank Huascar S

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service

Additional Information about Puerto Plata Village Resort

Address: Apartado 716, Playa Dorada Complex, Puerto Plata, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $119 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Puerto Plata Village Resort 3*
Number of rooms: 385
Reservation Options:
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Also Known As:
Puerto Plata Village Hotel Puerto Plata
Sun Village Resort & Spa
Hotel Style:
#25 Top resorts Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Puerto Plata Village Resort staff and other travellers.
25 questions
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Questions? Get answers from Puerto Plata Village Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms near kids playgound (we had a big balcony, corner room on 3+th floor)or villas”
 of 5 bubbles lylyke, 19 Feb 2017 | Read review
“Nothin tv no working went to the lobby. Didn't do nothing They Are really really bad. With customer services.”
 of 5 bubbles grateraux0309, 10 Feb 2017 | Read review
“You have to spend some hours for finding an acceptable and clean room. But don`t give up. Maybe you can find an acceptable room.”
 of 5 bubbles SvanteH_13, 28 Jan 2017 | Read review
“Don't go here”
 of 5 bubbles tracyl271, 13 Jan 2017 | Read review
“Go to a different resort!!!!!”
 of 5 bubbles 577SteveS577, 3 Jan 2017 | Read review
5 of 5