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Aqua Village & Spa

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Aqua Village & Spa
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32 Reviews from our TripAdvisor Community

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There are newer reviews for Aqua Village & Spa
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Showing 28: English reviews
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 April 2013

Aqua Village and Spa staff namely Mr. Don Gaines, Angel, Gabriel, Francisco, Juan Angelo, Maria, Cailey, Andreana, Jany, Carmen, Mr. Veterinarian, Maw, the Chefs and everyone made our trip very special being our first time to go on vacation in Puerto Plata, Dominican Republic. A very cozy, great ambience, least expensive and nice place to stay at Aqua Village and... More 

Helpful?
5 Thank RoMiWashDC
dongaines, Director of Sales at Aqua Village & Spa, responded to this review

Thank you for taking the time to write such a complete review. You make it sound like it will be difficult to improve upon your last vacation. You made it happen you put happiness and joy in everything that you did here. We are going to do our part and surprise you with the additions and improvements at our resort.... More 

NYC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 April 2013

I am listings all of the things wrong with the “resort” below 1. We were supposed to have a taxi pick us up which we arranged with the resort directly 2 WEEKS prior. Our flight got in at 1:30am and nothing. We waited for 40 minutes and ended up having to take a $120 taxi to the resort 2. We... More 

Helpful?
4 Thank 559JH
dongaines, Director of Sales at Aqua Village & Spa, responded to this review

It always makes me feel sad if a vacationer has any kind of discomfort especially if I am the cause of it. I am just sorry that our resort was never given a chance; but on the other hand since you as a guest were uncomfortable here we made an effort to have you moved to a more appropriate type... More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 March 2013

Recently stayed for 7 days, what a great place, courteous staff, delicious food, very clean......The lounge by the pool is very laid back. They also have a stable of horses and access to atv's with a good trail. Would definitely recommend

Helpful?
1 Thank Jack S
dongaines, Director of Sales at Aqua Village & Spa, responded to this review

Thank you for your kind review. The staff tries to offer the very best in service and attention to details. We certainly make the occasional mistake but always try to rectify any shortcoming. We try to offer an even better vacation experience on your next vacation. Keep an eye on us in facebook and see what is new. More 

McDonough, Georgia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 March 2013

My first sight of the resort was awesome The resort is fairly new. Tucked away in the mountains, very private. It is exceptionally clean. A few bumps being a new resort. The workers were very friendly and treated us very well.When all the plans are put in place this resort will be great. Try the falls. They are great. .Lynn... More 

Helpful?
3 Thank Lynette B
dongaines, Director of Sales at Aqua Village & Spa, responded to this review

We certainly do look forward to your next visit and thanks to your suggestions while you were here; we have installed solar hot water systems to increase your comfort level. Thank you for your suggestions we need all the help we can get to serve our members and guests better. Thank you for your support. More 

Baldwin,Ont
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 March 2013

We stayed twice on 2 separate occassions between Feb and March. This resort is a relaxing, tranquil, acceptionally clean, accommondating resort. It is just newly taken over and are making it a beautiful, calm resort. The first time we went I think we were one of the first ones there before really opening. Few bumps as to be expected but... More 

Helpful?
1 Thank Anita G
dongaines, Director of Sales at Aqua Village & Spa, responded to this review

thank you for your kind remarks. We want to assure you that we will strive to be better by far the next time you join us. The entire staff thanks you More 

Ottawa, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 March 2013

i recently came back from the dominican republic, and to be more specific aqua village and spa.it was my fourth visit there.what can i say time after time the whole experience is excellent.the food,the service,the cleanliness.if your looking for a relaxing vacation and service then you have to go to aqua village and spa.

Helpful?
5 Thank mikehammer57
dongaines, Director of Sales at Aqua Village & Spa, responded to this review

Thank you for your review and we hope to see you return again and again. We'll try to always have Villa 3 waiting for you. More 

Dallas, Texas
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 5 March 2013

We were pleasantly surprised to see how nice the resort was. It is a smaller resort, located in a quiet area away from the mega resorts. The resort is under new management & you can see they are working hard to make the place look good & make their guests feel comfortable & safe. There were very few guests there... More 

Helpful?
1 Thank SylvanaTX
dongaines, Director of Sales at Aqua Village & Spa, responded to this review

Thank you for your kind review. We do try to make amends whenever we fall short. Our pathway to the beach will soon be open and you will easily get to the beach. I´m trying to keep our facebook page updated with the photo´s of vrious projects that our guests are interested in. Thank you again for your suggestions. More 

Fulton, Missouri
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 February 2013

We recently celebrated our 40th Wedding Anniversary at Aqua Village and had a wonderful time. In the beginning there were a few "challenges" but all were remedied immediately. You can tell Customer Service is a priority at the resort. The resort and facilities have a beautiful secluded setting. You feel as if you are in your own little village surrounded... More 

Helpful?
2 Thank Diane N
dongaines, Director of Sales at Aqua Village & Spa, responded to this review

The staff does aim to please our guests and like to hear that they are appreciated, Thank you. Yes there are challenges but we try to keep them at as low a level as possible and will work to rectify them immediately. Thanks again for your kind review and look for improvement upon your return. More 

Puerto Plata, Dominican Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2013

Service and food is excellent, best yet anywhere Ive been in the Dominican Republic. Ive been to very Ritzy hotels in Punta Cana and Samana so that means just what is says, excellent, the best yet anywhere in the Dominican Republic. The hotel grounds are beautiful and surrounded by mountains. Its just past lifestyle holidays in Cofresi. However here, (unlike... More 

Helpful?
1 Thank t b
dongaines, Director of Sales at Aqua Village & Spa, responded to this review

Thanks for taking the time to let us know how we are doing. We are indeed expanding but want to assure you that the boutique style is one that we will maintain; so that we can continue to offer the service that you had enjoyed. In fact we will try to keep everyone informed of our future improvements on facebook.... More 

Nassau, New Providence Island
Level Contributor
24 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 February 2013

I just returned from an amazing stay at Aqua Village with my fiance. This resort is a top class excellent place to stay and i highly recommend it to anyone. The property is very beautiful, very private,very very romantic and very clean. The service is top class and they are very attentive to all of your needs. They even provided... More 

Helpful?
2 Thank modena300
dongaines, Director of Sales at Aqua Village & Spa, responded to this review

It was great having you and your fiance at the resort with us. We all look forward to your next visit just be sure to bring your smiles, laughter and romance back to the resort with you. Thank you for your kind review. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Exclusive private club complex that delights in offering Gourmet Dining at all-inclusive prices, Cigar Lounge, Wine Cellar, Spa treatments and beyond. Whether you come with your family or single and come with a friend either male or female you will be welcome and can be assured of having a great vacation. Imagine being able to go to the stable on site and choose the horse you want for your morning ride or being able to go to the garage and choose the Quad bike that you will see the sights on. NO MINIMUM STAY, 24 HOUR RECEPTION,ALL UNITS HAVE PRIVATE BATHROOM. ... more   less 

Additional Information about Aqua Village & Spa

Address: Cofresi, Puerto Plata 57000, Dominican Republic
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: $56 - $265 (Based on Average Rates for a Standard Room)
Number of rooms: 30
Hotel Style:
#19 On the Beach Hotel in Puerto Plata
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Questions & Answers

Questions? Get answers from Aqua Village & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The resort consists of many "casitas" (little houses). I'm not sure if all the 1BR units are standalone, but I know that some, if not all, the 2BR units have a shared wall. #16 is a standalone 1BR unit that we liked very much.”
 of 5 bubbles LAQ, 16 Jun 2013 | Read review
“Not too close to stables.”
 of 5 bubbles OttawaHappy72, 26 May 2013 | Read review
“Rooms are all excellent, big, clean and nice surroundings wherever you go.”
 of 5 bubbles RoMiWashDC, 4 Apr 2013 | Read review
“Did not have enough time to explore”
 of 5 bubbles LynetteB698, 13 Mar 2013 | Read review
“Avoid the rooms that are too close to the animals.”
 of 5 bubbles SylvanaTX, 5 Mar 2013 | Read review
5 of 5