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Avenida Francia S/N Playas De Bavaro Higuey, Punta Cana 23000 Dominican Republic
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotel direct offer!EXTRA SAVING: 5% OFF!
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US$205
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Free cancellation until 15/08/21
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US$286
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (13354)
Pool & Beach (2823)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from TRS Turquesa Hotel
Updated 25/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 146 hotels in Punta Cana
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
TRS Turquesa Hotel is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only.
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Room & Suite (2,316)2,316
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Free shuttle or taxi services
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Diving
Snorkelling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, French, Spanish, German
Hotel links
Special Price:EXTRA SAVING: 5% OFF!
12,049Reviews2,025Q+A100Room tips
Traveller rating
  • 8,996
  • 1,797
  • 739
  • 310
  • 208
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
Diana E wrote a review Yesterday
Brooklyn, New York11 contributions1 helpful vote
Our stay was so wonderful. The staff was welcoming and friendly. The food was delicious. We were honored with a decorated room to commenerate our 7th anniversary. I loved that the hotel was very serious about Covid19 precautions. Everyone wore a mask and maintained social distancing. We plan to return again soon.
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Review collected in partnership with this hotel
Date of stay: March 2021
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Dawn J wrote a review 4 Mar
1 contribution
Everything was PHENOMENAL! The resort is BEAUTIFUL! The dining options were Awesome! Food was AMAZING! The alcohol was premium! We had a great time! Staff was FRIENDLY! RESPECTFUL and COVID compliant!
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Gelson Zorrilla, Atención al cliente/recepción at TRS Turquesa Hotel
Responded yesterday
Dear Dawn J, We thank you for taking the time to share this wonderful impression of your stay with us. It is of major importance to us that our guests appreciate our well-thought-out holiday concept. Our day to day efforts are to guarantee our guests can experience the highest levels of comfort in a really pleasant atmosphere. Again we thank you for sharing this fabulous review of our hotel and we hope to welcome you back again in the not too distant future. Best regards! Gelson Zorrilla Hospitality Manager
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Julio Melo wrote a review 4 Mar
Dominican Republic17 contributions
+1
Such a wonderful stay during these times thank Jesus. From the ppl to the food to the activities. We played checkers on the beach with Albessard and had the absolute best time-“! Must have been the highlight to the trip for sure. Feels great to know the staff is big on having a fantastic time with you and keeping you feeling safe and together. Everything’s clean and neat. More than anything the staff are amazing. They go above and beyond to ensure your time spent is nothing but lovely. Beach is perfection. Well kept and clean. Drinks are top notch and food variety is exactly what you need. Loved having one on one conversation with the staff and just feeling amazing and acquainted. Night performance was super awesome too. I loved my time here. Thanks for everything guys.i will visit back.
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from Gelson Zorrilla, Atención al cliente/recepción at TRS Turquesa Hotel
Responded 2 days ago
Dear Jmeloperez, On behalf of the entire Team of TRS Turquesa Hotel, I would like to express my gratitude for having decided to share your comments with future visitors. We attach great importance to your reviews and they are taken with our maximum interest. We are delighted to learn that your expectations were met and our staff went the extra mile in order to offer you a great experience. Your praise is very welcome and will motivate us to be for sure more creative each day aiming to consistently improve our variety and offer in order to keep on fulfilling the experience of our dear guests. Our team is very much looking forward to welcoming you back to the TRS family in the future. Best regards! Gelson Zorrilla Hospitality Manager
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banksdavid wrote a review 2 Mar
1 contribution
Many excellent experiences, unfortunately several unpleasant interactions, which I brought to the attention of a manager. Not enough entertainment around the main pool at TRS. Management did not seem to acknowledge my issues genuially.
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Review collected in partnership with this hotel
Date of stay: February 2021
Rooms
Service
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Response from Dionisio De La Rosa, Other at TRS Turquesa Hotel
Responded 2 days ago
Dear Mr. banksdavid First of all, we would like to thank you for taking your value time in order to share your experience with the Tripadvisor Community. Always your opinion is very important for us because it helps us to improve and offer a better service. We are pleased to hear that you appreciate and enjoyed with some favorable experience at TRS hotel. Regarding the upgradeable point brought to our attention, we are deeply sorry to hear we did not meet your complete expectations. We want to emphasize that we do our best daily in each of service at TRS, not only to please but exceed the expectations of our guests and create favorable and unique experiences. On behalf of the entire TRS family, we reiterate our sincerest apologies for any situation that happened and hope that our hotel will be of your interest in a forthcoming vacation, allowing us to change your perception and offer you a true TRS experience. Regards.
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Logan E wrote a review Feb 2021
5 contributions
This was our second time at the resort and we had a great time once again. The people bar tenders, waiters and butlers really make the experience. Our butler, Randel went above and beyond to make our experience so amazing from start to finish. We’ll be requesting him the next time we come to visit. From having our tub ready, to ensuring we had our mini-bar stocked, to showing us around town during his time off he went above and beyond to make our experience incredible. Also, wanted to say that the beach bartenders Dominigo and Elin and pool bartenders Sandi and Lonni treated us so well during our experience. Until next time TRS! Would definitely recommend again!
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Date of stay: February 2021Trip type: Travelled with friends
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Response from Gelson Zorrilla, Atención al cliente/recepción at TRS Turquesa Hotel
Responded 5 days ago
Dear Logan E, Receive warm greetings from TRS Turquesa Hotel. Our main goal is to make an unforgettable experience the vacation of our visitors and we are glad to know that you really enjoyed your stay while with us. We work hard to meet our guest’s wills. I’ll make sure that our staff gets the recognition they deserve. Your amazing comment has been sent to our management! We are sincerely looking forward to the pleasure of welcoming you again to our TRS and assure you that you will enjoy even superior services and facilities on your next visit. Kind regards! Gelson Zorrilla Hospitality Manager
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Previous
PRICE RANGE
US$213 - US$452 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal suites turquesa by palladium hotel punta cana, royal hotel punta cana
FORMERLY KNOWN AS
The Royal Suites Turquesa
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
372
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Frequently Asked Questions about TRS Turquesa Hotel
Which popular attractions are close to TRS Turquesa Hotel?
Nearby attractions include Dominicana Rai (0.1 km), Olasouvenirs (0.2 km), and Cusie Boutique (0.4 km).
What are some of the property amenities at TRS Turquesa Hotel?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at TRS Turquesa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at TRS Turquesa Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at TRS Turquesa Hotel?
Yes, free parking is available to guests.
What are some restaurants close to TRS Turquesa Hotel?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at TRS Turquesa Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at TRS Turquesa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does TRS Turquesa Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at TRS Turquesa Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.
Does TRS Turquesa Hotel have any great views?
Yes, guests often enjoy the ocean view available here.