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The Royal Suites Turquesa by Palladium

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The Royal Suites Turquesa by Palladium
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5,596 Reviews from our TripAdvisor Community

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There are newer reviews for The Royal Suites Turquesa by Palladium
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Showing 2,810: English reviews
Winnipeg, Canada
Reviewed 8 January 2016 via mobile

We had an okay vacation at the Royal Suites Turquesa. There were a few employees that made our trip valuable... -Elva and Cristian and Anyi from the royal suites lobby bar were friendly and ensured we always had a drink in our hands - King Kong (ynando) and Abel our butlers were extremely helpful with anything we needed. They helped...

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Helpful?
1Thank NSM2014
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much by taking some of your precious time to review your experience in our The Royal Suites Turquesa by Palladium, your kind appreciation to our property and your constructive comments are very valuable to us. We are also excited of learning we were able to meet your expectation especially with our food and beverage’s proposal....

binghamton,ny
Reviewed 8 January 2016

First of all I would like to say that we are seasoned all inclusive Caribbean travelers. We just love the Royal Suites Turquesa. There is something very special about this resort and let me just say....This is not the nicest all inclusive we have ever stayed at. We have stayed at brand new resorts that are just beautiful. However, there...

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2Thank cindyhBinghamton_ny
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to thank you for your preference in The Royal Suites Turquesa by Palladium as the preferred option in Punta Cana as well as by having taken some time to share your concerns since all the opinions from our guests are points of improving at any service offered. I am deeply sorry that...

Welland, Canada
Reviewed 8 January 2016

We booked our vacation for this week January 3rd to January 10th. My 2 sons and myself are travelling together and we're told we had 2 beds and 1 sofa bed. Well the sofa bed is just a couch that flips down. It has NO mattress and we are expected to sleep on this for one week. I have been...

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Helpful?
9Thank 257jayne3
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to thank you for your preference in selecting The Royal Suites Turquesa by Palladium for your holidays as well as, by the valuable time you’ve taken to let us know about your recent experience. We truly lament the inconveniences you have experienced during your stay since our goal is to surpass all...

Reviewed 7 January 2016 via mobile

We are at the Royal Suites, with a swim up room. We love it !!! Royal Suites offer unlimited reservations to the "A la carte" restaurants, no waiting. Also have our own transportation around the resort, just a phone call away. I have been to over 40 different all inclusive resorts in my life and this one is one of...

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Helpful?
4Thank Gail W
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much by taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate your kind feedback. In fact, we are so proud of that our gastronomy offer, accommodation and an excellent service provided by our staff have been another motive to surpass all your expectations. Nowadays...

Montreal, Canada
Reviewed 6 January 2016

We had a relaxing vacation in this property despite a few glitches. Nothing too dramatic (and we are easygoing people that do not need constant luxury), but considering how much money we paid, I think some were not acceptable. I'll summarize our experience The grounds: They are kept immaculately. Beautiful flowers, birds, walking paths, very little mosquitos (especially considering this...

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6Thank misanthropologist
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to thank you for your preference in The Royal Suites Turquesa by Palladium as the preferred option in Punta Cana as well as, by having taken some time to share your concerns. I am quite concerned for the fact that we could not reach your expectations regarding this visit to our property...

Vienna, Austria
Reviewed 6 January 2016

Incredible experience!! We felt totally taken care of by the staff, who were very friendly indeed. The hotel was everything we could have hoped for and much more. Very relaxing, we never had any fuss about anything. Every guest around us was also in such a good mood that it felt almost contagious. The room is what took our breath...

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Thank xenialacant
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Words are missing to express our gratitude by having chosen The Royal Suites Turquesa by Palladium, as your second home in Punta Cana as well as, by sharing your impressions through Tripadvisor with thousands of travelers. It is more than an honor vouch for the idea we have provided you an amazing experience. Your recognitions and expositions clearly...

Ocean View, Delaware, United States
Reviewed 6 January 2016

We were really exciting to be traveling to Punta Cana for our Honeymoon over the Christmas holiday. Upon arrival, we thought the hotel was gorgeous and we were very excited about starting our vacation! Throughout the trip though we were met with disappointment after disappointment. Room: When we got in to our room our butler noticed that our closet door...

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2Thank Elizabeth J
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to thank you for your preference in The Royal Suites Turquesa by Palladium as the preferred option in Punta Cana as well as, by having taken some time to share your concerns. I am quite concerned for the fact that we could not reach your expectations regarding this visit to our property...

Reviewed 6 January 2016

We were at the Royal Suites for 6 nights over New Years. Overall we enjoyed our stay but would not rate this a 5-star hotel based on US or UK standards. Room: We had a deluxe room on the third floor. It was very large with seating area, balcony overlooking the pool and jacuzzi tub in the room. The room...

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Helpful?
1Thank Olivia K
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I want to thank you for the preference in selecting the Royal Suites Turquesa as your preferred destination in the Caribbean, as well as by the precious time you’ve taken to share your concerns. Concerning to the perception reflected on your opinions about accommodation I would like to clarify and speak up for the very...

Boca Raton
Reviewed 6 January 2016 via mobile

We were extremely disappointed by the following issues: 1. We paid extra for a "swim up" room. Te pool was unusable because the water did not look clean, the pool bottom showed yellow stain. The water level was below the skimmer indicating the absence of water circulation. We brought the issue many times to the front desk but were met...

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1Thank buffymaignan
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to extend you our gratitude by having selected The Royal Suites Turquesa by Palladium, as the place to spend your recent holidays. We attach a great importance to your comments and they are always taken with our maximum interest. We carefully reviewed all your observations and we would like to express our...

Ontario
Reviewed 5 January 2016

The hotel, room and grounds were very clean with amazing service anywhere we went. We stayed in the 5600 block where our butler was Angel R. If you can book and request a butler it should be Angel, one amazing person. He goes above and beyond, he's always smiling, happy and more than willing to help you. Another recommendation is...

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Helpful?
2Thank Seinfield
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to thank you by your preference in selecting our The Royal Suites Turquesa by Palladium аs your preferred place for an excellent holidays as well as, by time you’ve taken to let us know about your experience. We always center our greatest interest and value in all guests’ opinions. Focusing our efforts...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $363 - $767 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#13 Casino Hotel in Punta Cana
#16 Top resorts Hotel in Punta Cana
#18 On the Beach Hotel in Punta Cana
#19 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
622 questions
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring extra cash for tips”
 of 5 bubbles seanbK8809VZ, 17 Feb 2017 | Read review
“Swim up rooms are nice but farthest from the beach.”
 of 5 bubbles 777ALO, 15 Feb 2017 | Read review
“Swim up junior suites”
 of 5 bubbles 164anges, 14 Feb 2017 | Read review
“Our ground floor had mice so heads up”
 of 5 bubbles kathleendQ9559PZ, 14 Feb 2017 | Read review
“Upgrade your room it is worth it.”
 of 5 bubbles jennifernW105MT, 14 Feb 2017 | Read review
5 of 5