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The Royal Suites Turquesa by Palladium

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The Royal Suites Turquesa by Palladium
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5,878 Reviews from our TripAdvisor Community

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Showing 2,955: English reviews
Ancaster
Reviewed 4 February 2016

This is the adult only section. The palladium is huge, over 1km across. The royal suites is a small section of it. But it goes back a long way. A minor complaint was our building 54 was about 300m from the beach. We like to walk, so not a huge deal, but would prefer to be closer to the beach....

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1Thank AncasterHutch
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for taking the time to review your stay at our The Royal Suites Turquesa by Palladium. You graciously and enthusiastically touched on so many details here. Our business is about thousands of interactions and details daily. We try so hard to get them all right. When we do so, it's nice to be recognized. On the...

Lockport, Illinois
Reviewed 3 February 2016

The Royal Suites is the Adult Only section of the Grand Palladium complex. Basically this is the "exclusive" area of the resort; You have access to everything in the resort, however only Royal Suites guests may utilize your pools and restaurants. The employees of the resort, all of it, were absolutely amazing. They genuinely want to learn about you as...

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Helpful?
3Thank Stacy M M
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, I would like to thank you for taking the time in write your nice comments. We are delighted to know that you enjoyed the services and facilities of the hotel, since it is our objective to exceed the guest´s expectations when visiting our hotel. Please rest assured that we will forward your words of appreciation to all the...

Saint-Jean-sur-Richelieu, Canada
Reviewed 3 February 2016

This resort is our home away from home! We keep coming back and we are always very satisfied of our vacation. We were in a Cabana Suite with a Swim-up at the far end of the resort, so the area was pretty quiet except for the traffic on the road just outside the resort (after a few days, you dont...

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Helpful?
3Thank Gentille1
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you for taking the time in write your nice comments. We are delighted to know that you enjoyed the services and facilities of the hotel, since it is our objective to exceed the guest´s expectations when visiting our hotel. Please rest assured that we will forward your words of appreciation to all the hotel staff since this...

Alberta, Canada
Reviewed 3 February 2016

My husband and I thoroughly enjoyed our stay at The Grand Palladium Punta Cana resort. It is an absolutely beautiful resort and the grounds are kept up to perfection! The food was delicious and we couldn't believe the variety of choices for food that we had. The staff was all very friendly and we were always treated like royalty. We...

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Helpful?
3Thank Neil W
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for reviewing your visit to our hotel. Your opinion is very important to us as it serves to measure the satisfaction of our in-house guests and keep continuously improving to fulfill your expectations. In Palladium Hotel Group, your total satisfaction is our main and most important purpose. We hope you'll return soon and often....

Manchester, United Kingdom
Reviewed 2 February 2016

This is a nice hotel but the atmosphere is destroyed by noise pollution. All day long there is a constant stream of helicopters roaring up and down the beach. If you are looking for a tranquil Caribbean paradise look elsewhere. It's a shame as the staff are great and they work hard to make your stay comfortable. If however you...

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1Thank Donfromuk
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We carefully studied your observations and we consider you should have been more specific on your review since this one do not refer to our services. While it is true that the presence of helicopters in the Punta Cana area is common, it never represents a problem for the guests since the helicopters flying at high altitude. We...

Reviewed 31 January 2016

My husband and I stayed the Royal Suites from December 27th to January 3rd 2016. We were received warmly by the staff there from the minute we stepped off of our shuttle from the airport. We were promptly served a glass of champagne while we checked in. Our accommodations were spectacular with flower petals strewn throughout the room and complimentary...

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5Thank Spentidi
ltajes, Manager at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, I would like to extend our gratefulness, firstly for having chosen our hotel for your Christmas holidays as well as for the time you took to post your review. Your feedback is highly appreciated and we are glad to hear that your stay with us was “a wonderful time". We look forward to have the pleasure to welcome...

Ottawa, Canada
Reviewed 31 January 2016

We just returned from another excellent holiday at the Royal Suites. This was our 5th time and will definetly not be the last. From the time we arrived ,reception greeted us with a cold towel and a cold drink. Ingrid Aivarez with her beautiful smile took really good care of us. To whom it may concern, thank you for the...

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4Thank 184Carole
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Many thanks by your preference in the selection The Royal Suites Turquesa by Palladium, as your preferred destination in the Caribbean. I also would like to extend our gratitude because you have taken some of your precious time to share this experience regarding this trip in our property through Tripadvisor advertising to future travelers about our excellent product....

Reviewed 29 January 2016 via mobile

First time here - wonderful, beautiful, magical!! Stayed January 22 to January 29 for my 50th birthday. Beach- amazing. As with any other resort early bird gets a lounge chair. Pools- several to choose from all enjoyable. Food- no complaints all good from room service to buffet. Must say Andy was A+ at the Japanese a la Carte. Room -...

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1Thank laura j
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium, we really appreciate any kind of feedback. In fact, we are proud of that our gastronomy offer, accommodation and excellent services provided by our staff have been a motivation to surpass all your expectations. Nowadays we...

Rocky Mount, Virginia
Reviewed 29 January 2016

My husband and I traveled here in OCT of 2015. We stayed in one of the swim out rooms. Rooms were beautiful and clean. This hotel is HUGE so be prepared to walk a lot, or catch one of the golf carts. We found the staff to be mostly friendly although we did encounter some "grumpier" ones as I'm sure...

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Helpful?
2Thank Jamey S
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium, we really appreciate any kind of feedback. In fact, we are proud of that our gastronomy offer, accommodation and excellent services provided by our staff have been a motivation to surpass all your expectations. Nowadays we...

Niagara Falls
Reviewed 28 January 2016

We had actually booked our vacation six months in advance, but found out two days before we were scheduled to leave that our hotel (the Melia Caribe) was overbooked. Not sure how this happened but luckily our travel agent, Stephanie at Marlin Travel in Niagara Falls, was able to find us another resort at the last minute. She suggested the...

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Helpful?
7Thank Woody2NiagaraFalls
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to thank you for your preference in selecting our The Royal Suites Turquesa by Palladium as your preferred destination in the Caribbean as well as , by the time you have taken let us know about your experience. We truly lament any inconveniences you may have experienced during your stay since our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $327 - $779 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#9 Casino Hotel in Punta Cana
#12 Top resorts Hotel in Punta Cana
#14 On the Beach Hotel in Punta Cana
#15 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim up room!!”
 of 5 bubbles cpayne5972, 21 Mar 2017 | Read review
“Building 56 was a great place to be. Quiet but close to everything.”
 of 5 bubbles 226JackieM226, 20 Mar 2017 | Read review
“Choose a room close to the lobby. Easier to walk around”
 of 5 bubbles barbieakua, 20 Mar 2017 | Read review
“Quiet, clean and safe”
 of 5 bubbles Ireneto1974, 19 Mar 2017 | Read review
“only stair access to rooms above ground”
 of 5 bubbles victoriasF5197AD, 17 Mar 2017 | Read review
5 of 5