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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
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4,354 Reviews from our TripAdvisor Community

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Johnston, Iowa
Reviewed 2 days ago NEW

We were lucky enough to spend two weeks at the Sanctuary Resort in Cap Cana and it was wonderful! We will definitely return. The resort was clean, friendly staff, excellent food and so relaxing! Our accommadations were beautiful, we had a villa that walked out on the beach. The only negative was that we had to leave!

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1Thank annelashier
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear annelashier, Taiguey!! We sincerely appreciate your preference to our Sanctuary Cap Cana for the enjoyment of your recent vacation. I feel pleased to know how much you enjoyed our Resort and room facilities, as well as how we manage to exceed your expectations by providing you an outstanding service and by being very attentive and accomplish your every needs....

New York City, New York
Reviewed 2 days ago NEW

We had a great time! The reasons for the 3* is ONLY because our room was an aggravating factor, I became resentful of the obvious expectation for tipping, and the vendors at pool side were absolutely harassing. (bad business model if you ask me...) Minus these factors I would have rated it a 4+* Otherwise, it was fantastic. The resort...

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3Thank MBKCWMAC
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear MBKCWMAC Taiguey!! Thank you for sharing an overview of your stay at our Resort. We are pleased to know that you have experience an awesome vacation in our property thanks to the services and attention provided by our co workers. We feel proud and grateful for your compliments on the efforts and dedication demonstrated; it is thanks to our...

Reviewed 3 days ago NEWvia mobile

Came with another couple: Staff and Amenities were top notch. Everyone was helpful and a lot of fun. Entertainment Team made sure we had the time of our lives. Things to do every night. Beach, pool and rooms were perfect. Steakhouse was also excellent along with breakfast buffet every morning at Casabela. Great little town with stores and restaurants right...

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1Thank Francis T
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Francis T, Taiguey!! First and foremost allow me to thank you very much for choosing Sanctuary Cap Cana as host to your holidays. It is an honor to read such kind review that highlights the aspect of our Resort such as the variety of restaurants and quality food we take so much pride offering our guests as well as...

Reviewed 4 days ago NEWvia mobile

This was our first time coming to Punta Cana and we were definitely in awe of how beautiful this resort truly is. Pictures do not do it justice. The staff is always smiling and friendly. The grounds are very well kept and the food was delicious every single time. We are definitely coming back over and over again. Great time...

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2Thank Melanie J
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Melanie J, Taiguey!! Thank you very much for choosing Sanctuary Cap Cana Resort as host to your previous holidays and for for recommending us with future travelers. I feel pleased to know how much you enjoyed our Resort and room facilities, as well as how we manage to exceed your expectations by providing you an outstanding service and by...

Madison, Wisconsin
Reviewed 4 days ago NEWvia mobile

Me and my husband went on our honeymoon to this all-inclusive resort and it was amazing. We stayed at a beautiful villa which had a private beach literally steps from the back door. The hotel overall is beautiful. The look of the castle is wonderful and the view from the Blue Marlin restaurant, situated on an raised platform over the...

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Thank Estephany_12
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Estephany_12, Taiguey!! Thank you very much for highlighting every aspect of our Resort and for sharing your experience. We sincerely appreciate your preference to our Sanctuary Cap Cana! We are pleased to know that you have experience an awesome vacation in our property thanks to the services and attention provided by our co workers. We feel proud and grateful...

Reviewed 6 days ago NEWvia mobile

Property was beautiful! Service excellent! Food was good. Would definitely recommend this property. We had an ocean view room which was perfect. Activity coordinator was very good. Good high end drinks.

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Thank don q
Reviewed 1 week ago via mobile

This is supposed to be 5 star. Adults only resort. I guess adults only is true. Food is only fair and the drinks are very light and dont taste right. Housekeeping is seriously amiss. The beach is ok but they do have a beautiful pool I was here yesrs ago under a different owner and it was quite good. The...

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1Thank Randy1949
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Randy1949, Taiguey!! Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allow us to improve our service levels and product. I'm glad to read that you liked our hotel facilities and specially the pools, it is wonderful to see that most of our guests recognize the beauty of our infinity...

Savannah, Georgia
Reviewed 1 week ago

Sanctuary is exactly what we found at this resort. While I was originally considering a location driven by activities and exploration, my husband requested a place that he could “shut off his brain”. This is the place. This beautiful yet low key property is located in a well manicured, master planned area of Punta Cana. The property itself speaks relaxation....

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3Thank mothercluckers
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear mothercluckers, Taiguey!! Thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied...

Colorado Springs, Colorado
Reviewed 1 week ago

My husband and I recently returned from spending our honeymoon at Sanctuary Cap Cana and absolutely loved it! Normally, I'm ready to return home after a week of vacation but we both were really sad to leave this little piece of paradise. Prior to our trip, it was difficult to get a lot of information from the resort's website so...

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5Thank travelerK7674XM
Farnham, United Kingdom
Reviewed 1 week ago

Our treat each year is a one week winter break, to the Caribbean. We regularly use either Secrets or Excellence Hotels but after reading the reviews thought we would try this one and pleased we did. Being an older Hotel, you have extensive mature grounds to enjoy unlike the new Hotels that are being built, which means you do not...

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4Thank Mumfy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $559 - $927 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#10 Spa Hotel in Punta Cana
#11 On the Beach Hotel in Punta Cana
#12 Luxury Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We upgraded our room after our first week. Our first room was a junior ocean front suite which was very nice. Our second week we had a villa that was right on the beach and it was wonderful, a bit bigger, glad we did it!”
 of 5 bubbles annelashier, 28 Mar 2017 | Read review
“Castle rooms are not centrally located compared to the beach walkout rooms and villas”
 of 5 bubbles travelerK7674XM, 22 Mar 2017 | Read review
“make sure you have an ocean view room, The junior suites seem to be the best, great space, and literally in the middle of everything.”
 of 5 bubbles segreen2016, 21 Mar 2017 | Read review
“Castle Honeymoon rooms are very Private and perfect to relax at.”
 of 5 bubbles pingpongladyont, 21 Mar 2017 | Read review
“Check out the villas”
 of 5 bubbles billcG9701NK, 19 Mar 2017 | Read review
5 of 5