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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
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4,354 Reviews from our TripAdvisor Community

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There are newer reviews for Sanctuary Cap Cana by AlSol
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Showing 3,799: English reviews
Baltimore, Maryland
Reviewed 1 week ago

We traveled Feb 11-16. The ride from the airport wasn't bad, and its amazing when you pull up and are greeting by the staff. They immediately tend to you! Would I stay here again? Yes, the next time I would like to be in a relaxing environment. However, next time we visit, I will stay at Breathless just for the...

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1Thank segreen2016
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear segreen2016, Taiguey!! It is with great pleasure that I read your feedback about how much we achieved in exceeding your expectations during your stay, providing you an outstanding service and by being very attentive towards your needs. I am pleased that the team treated you well and made you feel welcomed and cared for, In the meantime, we have...

A TripAdvisor Member
Cincinnati, Ohio
1 review
Reviewed 1 week ago via mobile

This is a great all inclusive escape! The staff are very accommodating! The entertainment staff are totally FABULOUS!! -5/5. Can't wait to go back!! Fun times in the sun! Beautiful grounds. Extremely friendly staff. The Villas are beautifully designed. Very welcoming!

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Thank A TripAdvisor Member
Reviewed 1 week ago via mobile

The staff is what makes the resort so much fun and special the entertainment group really try and get guest involved also learning your name it seemed like every restaurant we ate at were on top of their game we had the same hostess Enolky at different places and she also remembered us that does make it special wonderful trip...

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Thank Karen S
ontario
Reviewed 1 week ago

My boyfriend an I Spent 7 days at this beautiful resort. The weather was perfect! Hot sun everyday. We were supposed to get a Castle one bedroom suite...but got upgraded to a Honeymoon suite. Room 3040 to be exact. Beautiful room.very private. We had 2 loungers and a small pool of our own. The room was spacious... a few minor...

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1Thank pingpongladyont
Reviewed 1 week ago via mobile

From the butler to the entertainment team this resort is the absolute BEST hands down! Food was superb, entertainment was excellent, water was crystal blue! Truly heaven on earth. Not to mention the romantic architecture of the resort! We will definitely come back here! God Bless! Justin and Chalene

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1Thank Justin R
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Justin R, Taiguey!! Thank you very much for choosing Sanctuary Cap Cana Resort as host to your previous holidays. We were so glad to read that you celebrated your wife's 40th in our hotel and you enjoyed our Resort and room facilities, as well as how we manage to exceed your expectations by providing you an outstanding service and...

Ottawa, Canada
Reviewed 1 week ago via mobile

Highlights from morning till bed. Breakfast with Sandro ,our friendly server, with morning greetings from the hostesses Conan,Karen and Jhoanna . Delicious omelets prepared by frank and also enjoyed the Crepes with fresh fruit. We Were so happy to discover the challenging yoga practice with Mr NYC held everyday at 10:30 with Shavasana to the sounds of ocean waves. Divine!...

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3Thank Gillean M
Kawana P, Front Office Manager at Sanctuary Cap Cana by AlSol, responded to this review

DDear Gillean M, Taiguey!! Thank you very much for choosing our Resort as host to your holidays. On behalf of the Management & Staff of our Resort it is my pleasure to let you know how satisfied we are when receiving this kind words about how much you enjoyed your holidays and how we exceed your expectations by providing you...

New York City, New York
Reviewed 1 week ago

We just returned from Sanctaury Cap Cana. We had a fabulous time! Met many nice people of all ages from all over. The food in the several Restaurants was delicious as was the additional Sanctuary City, little food places, just outside, that was part of the All Inclusive too. The Gelato, Pastries, Pizza, Pasta, Taco Truck, Fusion, and Dominican little...

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2Thank tabascomom
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear tabascomom, Taiguey!! I am delighted to hear about your recent experience at our Sanctuary Cap Cana as well I would like to thank you for having taken some of your valuable time to write your impressions. Exceeding the expectations of our guests and offer truly exceptional experiences is our main goal. We know that in order to achieve this...

Charleston, South Carolina
Reviewed 1 week ago

My husband and I just returned from a week long stay at Sanctuary. We stayed in a villa on the beach - amazing location with great morning views on the lanai. Our butler Eric was fantastic and anticipated all of our wishes. The bar pool staff was great too - especially Carlos. The only real downside of the resort was...

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1Thank Angela M
Kawana P, Front Office Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Angela M, Taiguey!! Many thanks for taking the time to leave your kind words and observations following your recent stay at our Resorts. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much...

Reviewed 1 week ago

Held a company sales reward trip in March 2017. 30 people. 1st trip to DR. Typically go to cancun however will definitely return to the Sanctuary. The resort was 5 star, food was excellent but what really made the trip was the hospitality and service. The entertainment team made our team feel at home and kept the fun going the...

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Thank Bill C
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Bill C, Taiguey!! Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sanctuary Cap Cana. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service from our entertainment staff and facilities. I appreciate your gracious comments as it...

Toronto
Reviewed 1 week ago

We arrived at the resort and we were lucky enough to be treated like royalty. We had a separate check in where we were told about our Monarch Villa Rm 2009 and our butler (an internal screw up meant we didnt meet miguel until days later but he was great once we did hook up). He made arrangements for things,...

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10Thank sharkhark
Kawana P, Front Office Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear sharkhark, Taiguey!! First and foremost allow me to thank you very much for choosing Sanctuary Cap cana Resort as host to your holidays. It is an honor to read such kind review that highlights every aspect of our Resort such as the variety of quality food we offer for you to delight as well as our facilities, please know...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $562 - $926 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#10 Spa Hotel in Punta Cana
#11 On the Beach Hotel in Punta Cana
#12 Luxury Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We upgraded our room after our first week. Our first room was a junior ocean front suite which was very nice. Our second week we had a villa that was right on the beach and it was wonderful, a bit bigger, glad we did it!”
 of 5 bubbles annelashier, 28 Mar 2017 | Read review
“Castle rooms are not centrally located compared to the beach walkout rooms and villas”
 of 5 bubbles travelerK7674XM, 22 Mar 2017 | Read review
“make sure you have an ocean view room, The junior suites seem to be the best, great space, and literally in the middle of everything.”
 of 5 bubbles segreen2016, 21 Mar 2017 | Read review
“Castle Honeymoon rooms are very Private and perfect to relax at.”
 of 5 bubbles pingpongladyont, 21 Mar 2017 | Read review
“Check out the villas”
 of 5 bubbles billcG9701NK, 19 Mar 2017 | Read review
5 of 5