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    Sanctuary Cap Cana by AlSol

    Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
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    Best prices for your stay
    06/08/2017 07/08/2017
    US$469
    US$355
    SAVE US$114
    US$469
    US$366
    Traveller (6623)
    Room & Suite (1395)
    Pool & Beach (1340)
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    Overview
    • Excellent74%
    • Very good17%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “blue marlin” (895 reviews)
    “casa bella” (389 reviews)
    “juanillo beach” (223 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Melia Caribe Tropical
    16,823 reviews
    #13 of 26 hotels in Bavaro
     
    The Westin Puntacana Resort & Club
    982 reviews
    #40 of 112 hotels in Punta Cana
     
    Secrets Cap Cana Resort & Spa
    1,245 reviews
    #8 of 112 hotels in Punta Cana
     
    Paradisus Punta Cana Resort
    12,733 reviews
    #24 of 112 hotels in Punta Cana
     
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (4,798)
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    There are newer reviews for Sanctuary Cap Cana by AlSol
    See the most recent reviews

    1,001 - 1,005 of 4,211 reviews

    Reviewed 2 August 2016

    This is only about the hotel - I see some reviews that explain about their airport or shuttle experience - that shouldn't affect your hotel review. The resort is extremely nice - it is large but has nice places to just walk around and the...More

    Thank nimbus74
    Response from Kawana P, Director General at Sanctuary Cap Cana by AlSolResponded 4 August 2016

    Dear nimbus74, Thank you for your publication on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol and for choosing our hotel for your holidays. I am very glad to acknowledge to read that the excellent service provided by our staff from the first...More

    Reviewed 2 August 2016

    WOULD NOT GO BACK OR RECOMMEND. We stayed in the Monarch Villa, the villa is fenced in slightly, and trees in place of. I caught a worker watching me shower, he had unlocked the gate and sat on the ground, perched around watching. RUINED my...More

    9  Thank Kristie R
    Response from Kawana P, General Manager at Sanctuary Cap Cana by AlSolResponded 15 August 2016

    Good morning, Thank you for your publication. We have sent you a mail via TripAdvisor to know more details about this unusual incident. We take accusations against our employees uncommon behavior very serious as this does not represent the values of Alsol Hotels and Resorts...More

    Reviewed 2 August 2016

    Since this was our first extended time away from our kids, and our first all-inclusive, we did tons of research on TripAdvisor, looking at Jamaica, Punta Cana, Aruba, and anywhere else in the Caribbean where I could cash some of my way-too-many-Southwest-Airlines-points-accumulated-because-I-travel-too-much-for-work-but-never-get-to-travel-for-fun. Honestly, the amount...More

    2  Thank Jeff B
    Response from Kawana P, Director General at Sanctuary Cap Cana by AlSolResponded 4 August 2016

    Dear Jeff B, Thank you for choosing Sanctuary Cap Cana by Alsol for your vacation and for sharing your holidays experience on TripAdvisor. I am very happy to read your motivating publication where you describe the beauty of our rooms and grounds, the friendliness of...More

    Reviewed 1 August 2016

    This resort was beautiful, I have to say the staff was AMAZING! They were so helpful and nice. We stayed in the Terrace Tower Suites. It was like our own apartment. Love that it is adults only, very peaceful. The beach was pretty, but if...More

    Thank asheboog
    Response from Kawana P, Director General at Sanctuary Cap Cana by AlSolResponded 4 August 2016

    Dear aheboog, Thank you for taking time to write a review about your experience on TripAdvisor and for having chosen Sanctuary Cap Cana by Alsol as your holiday’s destination. I am very glad to read your positive lines describing the friendliness of our staff, our...More

    Reviewed 1 August 2016

    I will like to Thank the special Staff from the bar that made it more interesting and more Fun. Had a blast these 4 nights and 5 days thanks to Danny,Adarbelto,Julia, Martha,Wilson Juan Castillo And ArneryMore

    Thank Michelle M
    Response from Kawana P, Director General at Sanctuary Cap Cana by AlSolResponded 3 August 2016

    Dear Michelle M, Thank you for sharing your experience on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your holidays. I am very delighted to read that our friendly staff with their excellent service were part of the reason why your stay was...More

    Melia Caribe Tropical
    16,823 reviews
    #13 of 26 hotels in Bavaro
     
    The Westin Puntacana Resort & Club
    982 reviews
    #40 of 112 hotels in Punta Cana
     
    Secrets Cap Cana Resort & Spa
    1,245 reviews
    #8 of 112 hotels in Punta Cana
     
    Paradisus Punta Cana Resort
    12,733 reviews
    #24 of 112 hotels in Punta Cana
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • US$331 - US$652 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Punta Cana
    • #13 Romantic Hotel in Punta Cana
    • #35 Spa Hotel in Punta Cana
    • #35 On the Beach Hotel in Punta Cana
    • #36 Luxury Hotel in Punta Cana
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 174
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Orbitz, Hotels.com, Travelocity, Agoda, TripOnline SA, Cancelon, Hotwire, HotelQuickly, Evoline ltd and getaroom.com so you can book your Sanctuary Cap Cana by AlSol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • La Altagracia Province >
    • Punta Cana
    • Also Known As
    • Sanctuary Cap Cana Hotel Punta Cana ,
    • Sanctuary Cap Cana Resort
    Add Photo Photos
    Traveller (6623)
    Room & Suite (1395)
    Pool & Beach (1340)
    Dining (565)
    Hotel & Grounds (3656)
    Bathroom (81)
    Family and Play Areas (25)
    Business Centre & Event Rooms (10)
    Nearby
    Secrets Cap Cana Resort & Spa
    1,245 reviews
    1.62 km away
     
    Melia Caribe Tropical
    16,823 reviews
    22.54 km away
     
    Paradisus Punta Cana Resort
    12,733 reviews
    25.83 km away
     
    The Westin Puntacana Resort & Club
    982 reviews
    8.67 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    dawnlatoye
    27 July 2017|
    AnswerShow all 2 answers
    Response from flipflop_man | Reviewed this property |
    I have just sent you a PM with the contact details for Madeline who will be able to assist you It is a great property and one we are in the process of booking for a 10th time
    0
    Votes
    Liz W
    23 July 2017|
    Answer
    Response from flipflop_man | Reviewed this property |
    Hi If you are arriving a few days prior to the 28th you should be able to made reservations at check in. I have also sent you a PM with the e_mail for Madeline who is the Chief Concierge as she may able to make a booking... More
    0
    Votes
    Liz W
    23 July 2017|
    AnswerShow all 4 answers
    Response from Susan P | Reviewed this property |
    Not sure you can get a reservation before you check in. The first night our butler made us a reservation. It's not over crowded so you should have no problem
    1
    Vote
    Room Tips
    "We just booked the basic Junior ocean view suite. It was very nice but some are on the first floor and do not..."
    Read review
    "Really clean and great"
    Read review
    "Every single room is beautiful."
    Read review
    "The 2 bedroom villa with a private pool was quiet and had a great ocean view."
    Read review
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