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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
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4,968 Reviews from our TripAdvisor Community

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Showing 4,361: English reviews
Indianapolis, Indiana
Reviewed 13 June 2016

My husband and I recently took a vacation to Punta Cana, DR and stayed at the Sanctuary Cap Cana Resort. The views were absolutely breathtaking... While walking the grounds, each place you turned felt like you were in dream. The Sanctuary Cap Cana resort is a true tropical paradise. The staff was unbelievably accommodating and made you feel welcomed. Truthfully,...

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1Thank mariaanddean
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear mariananddean, Thank you for sharing your experience on TripAdvisor and for having chosen Sanctuary Cap Cana by Alsol as your holiday’s destination. I am thrilled to read that our friendly staff along with the beauty of our hotel grounds made your stay unforgettable. At Sanctuary Cap Cana it is our pleasure to service our guest with the finest hospitality...

Fort Lauderdale, United States
Reviewed 12 June 2016

My husband and I stayed at this resort for our honeymoon and on our first day of staying our ceiling started leaking, we had to end up moving rooms in the middle of the night. This is not how we wanted to start our honeymoon. The room we got moved to was an upgrade, however it was not oceanfront like...

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2Thank Jill H
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Jill H, Thank you for your feedback on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your honeymoon. One the one hand, I am glad to read your positive lines about the friendliness of our staff and the beauty of our property. As William did, at Sanctuary Cap Cana by Alsol we aim to provide the best...

Palm Beach Gardens, Florida
Reviewed 12 June 2016 via mobile

The grounds are impeccable and views spectacular. The staff is friendly for the most part. Service was slow, especially at the pool bar and blue marlin restaurant. Room service was always a go too as they were consistently fast. They have many activities during the day and few events/performances at night and places to let loose and dance. If you...

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1Thank Abb808
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Abb808, Thank you for sharing your feedback on TripAdvisor and for having chosen Sanctuary Cap Cana by Alsol for your holidays. I truly appreciate your words referring the beauty of our grounds and the service provided by our staff especially at the Room Service. At Sanctuary Cap Cana by Alsol we aim to make our valablue guest feel at...

Reviewed 11 June 2016 via mobile

Best vacation of my life! Love Martin Lawrence and Nueva York. The people here are genuine and fun and so accommodating! Beautiful resort! The morning yoga is great and Martin hooks you up with real coconut water! William went the extra mile for us everyday. Couldn't ask for more.all the staff here is very good the bar is excellent very...

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Thank Kristen M
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Kristen M, Thank you for choosing Sanctuary Cap Cana by Alsol for your family vacation and for taking time to write a review on TripAdvisor. I am very delighted to read that our friendly staff through their excellent service made you and your entire family enjoy from an unforgettable experience. At Sanctuary Cap Cana by Alsol it is our...

Manchester, United Kingdom
Reviewed 11 June 2016 via mobile

On arriving we were greeted with a glass of sparkling wine,but there was also flavored water if you prefer that,there is also a beautiful aroma around the hotel including the bathrooms,I wish I could have bought whatever it was and brought it home with me.We stayed in a junior suite(3028)and had a lovely seaview and we could see the pool...

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2Thank Jo1470
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Jo1470, Thank you for writing a comment on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol and for choosing our hotel for your holidays. I am very happy because of your positive valuation about our beautiful and well kept grounds, our international cuisine, our varied entertainment activities and the service provided by our friendly staff that made...

Reviewed 9 June 2016 via mobile

Reason for trip. Summer vacation. Booked a Junior Ocean View Suite through cheapcarribean.com from 6.3.16-6.8.16. We are a married couple from Dallas, Texas! 5 star grounds. Spectacular pools and Spanish style architecture with stucco finishes. Stone tile floors and stone shower in our suite. The landscaping is very beautiful and well-maintained. Security is top notch and we never felt any...

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1Thank Yadi N
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Yadi N, Thank for writing a comment on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol and for choosing our hotel for your holidays. I am very pleased to acknowledge that the excellent service provided by our friendly staff along with our international gastronomy and beautiful grounds ensured you a relaxing holiday as we aim at Sanctuary...

Macomb, Michigan
Reviewed 9 June 2016 via mobile

What an amazingly beautiful place with wonderful & beautiful service...especially Mr. New York!!!! He made it even extra special!!!! Love his pool aerobics!!!! Food is good, the grounds are breathtaking!!! U can't go wrong!!!we had a private anniversary dinner that was incredible!!! Thank u Gorge!!!!!! Michol at the Blue Marlin...can't say enough about the staff!!!!!just amazing!!!!!

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1Thank Goboyne
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Goboyne, Thank you for having trusted your anniversary celebration in our hands and for taking time to write a review about your experience at Sanctuary Cap Cana by Alsol. I feel much honored to acknowledge that my entire team through their service and friendliness made this especial celebration memorable and I am sure that all those whom you named...

St. Petersburg, Florida
Reviewed 9 June 2016 via mobile

We came to the Sanctuary for a couples vacation. All the staff were very friendly and accommodating. New York has morning yoga and a fun afternoon Water Aerobics in the main pool. Martin Lawrence makes sure to keep you up to date with the daily entertainment. The bartenders and servers are efficient and always have a smile on there face....

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Thank D V
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear D V, Thank you for sharing your publication on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your holidays. I am very pleased to read how you highlighted out the friendliness of our staff members especially the personalized service of your butler Henry that along with the beauty of the Castle Section and our international cuisine made...

Reviewed 9 June 2016 via mobile

Best time ever. Fun, relaxing, amd entertaining. The food was exceptional well. The property is beautiful. The staff was phenomenal. Cesar was wonderful. He's service was above the rest. Thank you once again (I was there in Nov '15) Cesar for making my vacation fantastic!!!

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Thank Mizz_WorldTraveler
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Mizz_WorldTraveller, Thank you for taking time to share your experience at Sanctuary Cap Cana by Alsol on TripAdvisor and for choosing our hotel for your holidays. I am very glad to read your appraisal of the beauty and cleanness of our premises, our international cuisine and the friendliness of our staff whose devoted service made your holidays unforgettable last...

Delray Beach, Florida
Reviewed 9 June 2016

The resort was beautiful, amazing, everything I wanted in an all inclusive vacation, I felt as if I was on my own private island, butler service, room service, pool service, you name it we were serviced, I recommend you stay at the Monarch Villa Ocean front, it is worth the money spent, visit the Blue Marlin restaurant, it is a...

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Thank lisas s
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Lisa, Thank you for posting a review about your experience among us and for choosing Sanctuary Cap Cana by Alsol for your holidays. I am very happy to read how you describe our exclusive Villa Collection with Butler service, our friendly staff and with their excellent service, as well as our international cuisine especially at the Blue Marlin restaurant;...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $588 - $1,008 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#5 Luxury Hotel in Punta Cana
#5 Spa Hotel in Punta Cana
#5 On the Beach Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was quiet comfortable spacious and clean...”
 of 5 bubbles bjc502017, 24 Feb 2017 | Read review
“Baby Face and Nicole are amazing. Say hello if you see them!”
 of 5 bubbles martyb566, 23 Feb 2017 | Read review
“Ocean front for sure”
 of 5 bubbles lovetravel58, 23 Feb 2017 | Read review
“Baby Face at the pool was an awesome sport. He tried to get folks involved in activities poolside. Very entertaining,”
 of 5 bubbles V1075PPcindyh, 22 Feb 2017 | Read review
“Choose a room in the "Castle".”
 of 5 bubbles TraveLingBeauTy, 21 Feb 2017 | Read review
5 of 5