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Sanctuary Cap Cana by AlSol

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Sanctuary Cap Cana by AlSol
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4,968 Reviews from our TripAdvisor Community

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Showing 4,361: English reviews
Haymarket, Virginia
Reviewed 26 May 2016

Stayed in the Castle and had a wonderful experience! Maid service each day, butler service (Jose), great food (only place we didn't care for was Blue Marlin), fun activities and shows, poolside parties, 5 gorgeous pools, etc, etc. Flowing drinks, lots of great service, and food was fantastic!

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Helpful?
Thank Hookmyhome
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Hookmyhome, Thank you for having taken the time to share your experience at the Sanctuary Cap Cana by Alsol on TripAdvisor and for choosing our hotel for your holidays. I am very pleased to acknowledge that the excellent service provided by our friendly staff along with the variety of our gastronomy and the ambiance of calm of our grounds...

Calhoun, Georgia
Reviewed 26 May 2016 via mobile

As soon as I arrived to the resort I was greeted and taken immediately to my room with a guided tour of the property. Great food, friendly people, & very accommodating! Beautiful room with first class staff. Fun entertainment! Love Chevron, Jorge, & Mr. Blue. I hope to visit again soon!

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Helpful?
Thank laurarut
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear laurarut, Thank you for choosing our hotel for your holidays and for sharing your experience at Sanctuary Cap Cana by Alsol on TripAdvisor. I am glad to acknowledge your motivating words highlighting out how our staff especially form the entertainment crew made you feel at home from the first minute you were welcome into our lobby. Our goal at...

Reviewed 26 May 2016

Very nice friendly staff very accommodating always fun laughing very nice staff very friendly fun and lively George was first class chevron was laughing and very fun the mr blue was super fun and kept party going good entertainment

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Helpful?
Thank Jeff M
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Jeff M, Thank you for your comment on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol. I am happy to read that the excellent service provided by our friendly staff especially at the pool with our entertainers made your holidays unforgettable. Our goal at Sanctuary Cap Cana by Alsol is making your holidays memorable. We are looking...

Des Moines, Iowa
Reviewed 25 May 2016

Beautiful location, right on the ocean. We stayed in the castle with an ocean view. Very relaxing atmosphere, the staff was extremely helpful and accommodating.Great spot for couples but if you are single and looking for more of a party area this is not the best spot. Although, the concierge worked with us to go into town to some bars...

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Helpful?
Thank JohnDoe877
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear JohnDoe877, Thank you for having chosen Sanctuary Cap Cana by Alsol for your holidays and for the time you took to share your experience with the Travelers community on TripAdvisor. I am thrilled to acknowledge your appraisal about the service you and your friends received at our premises, our varied gastronomy and our beautiful premises. At Sanctuary Cap Cana...

Reviewed 24 May 2016

The entire staff at this resort was fantastic!! My wife and I could not have made a better pick of hotels!! Adult only, plenty of activities during each day to stay active. Within 10min from The Scape Park adventure center and Punta Espada golf club!! Juanillo beach was incredible. Just make sure that you bring plenty of casual dress clothes....

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Helpful?
Thank Ryan M
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Ryan M, Thank you for having taken the time to share your honeymoon experience at the Sanctuary Cap Cana by Alsol on TripAdvisor. Congratulations once again and we wish you the best. I am very happy to read that such as romantic occasion with us left you with plenty of nice memories for you and your wife. I will...

Warwick, New York
Reviewed 24 May 2016 via mobile

This resort was amazing.. The grounds are spectacular and the people are wonderful.. The wait staff were so friendly and we did yoga/stretching/Pilates every morning on the pier with our favorite instructor Mr. New York. Our room was beautiful and the attention to detail was fabulous. We went to every restaurant and had fabulous meals every time.. I will definitely...

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Thank Jeff22NY
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Jeff 22 NY, Thank you for taking time to write a review about your stay at Sanctuary Cap Cana by Alsol and for choosing our hotel for your holidays. I am happy to read that you enjoyed from an unforgettable experience due to (among many reason) our offer of activities such as pilates, yoga, stretching and aerobics. At Sanctuary...

Dallas, Texas
Reviewed 24 May 2016

I cannot say enough amazing things about this resort. We stayed in a beach front villa #1010 and it was perfect. The room was beautiful and comfortable. We were able to walk right out to the beach every morning. Although it is near the pool, the pool activities stopped around 8 each night so it was not noisy. Our butler,...

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1Thank barkerba
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear barkerba, Thank you for your review on TripAdvisor about your experience at our hotel and for choosing Sanctuary Cap Cana by Alsol for your holidays. I am very happy to acknowledge your positive and motivating description of our activities; beautiful grounds, the excellent service of our friendly staff (among them Jay Z and William) and our international cuisine that...

Reviewed 24 May 2016

This resort was fabulous! We had a swim out room in the castle and it was nothing short of amazing. Our butler, Henry was the best and I will be coming back because of him. Next to Henry, Carlos at the Castle Lobby Bar was awesome--every drink he made was delicious and his company was great! Can't wait to go...

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Helpful?
Thank Christine B
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Christine B, Thank you for your motivating publication on TripAdvisor and for having chosen Sanctuary Cap Cana by Alsol for your holidays. I am very pleased to acknowledge that our friendly staff and their excellent service along with the beauty of our grounds at the Castle Section made you feel at home and is the reason why you are...

Glendale, Arizona
Reviewed 24 May 2016

This place is aptly named. Came here to celebrate our 40th anniversary. Spent weeks looking at reviews and websites, asking friends and doing research on best Punta Cana resorts. We are grateful we chose this one. The food is top notch at any hour in any of the restaurants and the booze is surprisingly good for an all inclusive. The...

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Helpful?
Thank mv4tax
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear mv4tax, Thank you for posting a review about your experience at Sanctuary Cap Cana by Alsol on TripAdvisor and for choosing our hotel for your anniversary celebration. I am thrilled to acknowledge how you highlighted out the excellent service of our friendly staff that made your experience unforgettable and exceeded your expectations based on your research about the quality...

Reviewed 24 May 2016 via mobile

Beautiful resort! Excellent service and staff. The entertainment staff kept the party and good times going all day/night. Something new every night, and activities during the day! Definitely added to the enjoyment of our 7 day stay/making our honeymoon memorable. The entertainment staff was great, especially jay-z, super friendly and interactive life of the party! The rooms are gorgeous, loved...

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Helpful?
Thank Rachel M
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Rachel M, Thank you for posting a review about your honeymoon experience at Sanctuary Cap Cana by Alsol and for choosing our hotel for such as romantic occasion. Congratulation! We wish you well! I want to express you how glad I am to read your appraisal of the friendliness and excellent service of our team that along with the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: $588 - $1,008 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#5 Luxury Hotel in Punta Cana
#5 On the Beach Hotel in Punta Cana
#5 Spa Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was quiet comfortable spacious and clean...”
 of 5 bubbles bjc502017, 24 Feb 2017 | Read review
“Baby Face and Nicole are amazing. Say hello if you see them!”
 of 5 bubbles martyb566, 23 Feb 2017 | Read review
“Ocean front for sure”
 of 5 bubbles lovetravel58, 23 Feb 2017 | Read review
“Baby Face at the pool was an awesome sport. He tried to get folks involved in activities poolside. Very entertaining,”
 of 5 bubbles V1075PPcindyh, 22 Feb 2017 | Read review
“Choose a room in the "Castle".”
 of 5 bubbles TraveLingBeauTy, 21 Feb 2017 | Read review
5 of 5