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Hideaway At Royalton Punta Cana

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Highway Macao, Punta Cana 23000 Dominican Republic
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US$191
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Traveller (1815)
360
Panoramas (8)
Pool & Beach (459)

About

#57 of 149 hotels in Punta Cana
Location
Cleanliness
Service
Value
Hideaway at Royalton Punta Cana is the perfect place to discover an elegant adults only vacation experience. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Water park
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Kids club
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Adults only
24-hour security
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Iron
Laptop safe
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Ocean View
Languages Spoken
English, Spanish
1,521Reviews182Q+A100Room tips
Traveller rating
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Popular mentions
Brad B wrote a review Yesterday
1 contribution
We stayed for a week at the Royalton Hideaway Punta Cana, we had an amazing time. Nazario was our butler for the week - he went above and beyond for us! He always quickly responded to any request we made and made them a reality He always made sure we had plenty of bottled water and beach towels in our room, made all our reservations for dinners. He even helped plan a romantic dinner in the beach! The food was great at all restaurants- we also enjoyed Juan our bartender at the Hideaway pool!
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Date of stay: February 2021Trip type: Travelled as a couple
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Kristin T wrote a review Yesterday
1 contribution1 helpful vote
Room didn’t have air. There was only a massive fan that didn’t really blow out a huge amount of air. Housekeeping was VERY Efficient. Food was just okay. Room service wasn’t the best because by the time it got to you it was no longer hot. Needed more food selections. Front desk was very pleasant. Our bar at the hideaway had the best alcohol selections. Restaurants were okay besides the fact they closed early. Bars closed early as well. We assumed that was due to covid. All in all, we enjoyed ourselves but definitely expected a little more
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Royalton Team, Otro at Hideaway At Royalton Punta Cana
Responded yesterday
Dear Kristin T, We would like to mention that our Maintenance Department continuously works in the condition of our rooms. They follow strict maintenance procedures in order to provide completely functional A/C in all the rooms. We can guarantee this is an isolate situation and we deeply regret about that. However, we would like to thank you very much for taking a moment of your time to share your feedback on TripAdvisor, even though we have not been able to meet your expectations. Your comments are very important to us and it is through them that we have the opportunity to improve the quality of our service and to keep developing our products and services. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Sincerely, Hideaway at Royalton Team.
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Lana B wrote a review 2 Mar
Cleveland4 contributions3 helpful votes
We been traveling as a family to Dominican Republic for 20 years and choosing different properties each time. This time we decided to try Hideaway at Royalton Punta Cana for 3 reasons - 6 golden apples (from Applevacation.com),adults only and Casino. To be honest - it is not 6 golden apples, especially bathroom - shower is too small. My husband (big man) , he had a hard time when taking a shower, no bidet. It is not enough space for 2 people to move in the bathroom . But clean room service was grate. Special thank you to clean lady Beleds Flecone. So nice to be back from the beach to clean room with fresh flowers on the bed. All staff was friendly, willing to help, responded to any complain and made your stay in resort to be a pleasure. We had complained about dinner reservations. To eat dinner, we had to make the reservation each morning and if you are late by 9, only choice is buffet which is packed with adults and kids and long lines. Only one restaurant open per night. Big thanks to manager on duty Fray he gave complimentary dinner on the beach for last night. It was wonderful. Also thank you to Yanilsa for cabana on the beach all time we ware stay , she was always nice and asking is everything good. Morning buffet for adults only was really good, with good service and food. Palacio the manager who took a good care of customers. We had a best beach server Leonela. Again, thank you to all staff members of this hotel.Last and most important thing especially for me - the beach and ocean are Gorgeous !!! We will be back next year.
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Date of stay: February 2021
Rooms
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Service
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Response from Royalton Team, Otro at Hideaway At Royalton Punta Cana
Responded yesterday
Dear Lana B, We are honored for you having chosen our resort at Punta Cana and we are delighted to read that you spent a most wonderful holiday and we would like to thank you for sharing on TripAdvisor such a kind feedback about your stay. Thanks for highlighting how incredible our food is. We love when our staff goes all of their way in order to please every single need of our guests; we pride ourselves for this accomplishment. We are going to share your comments with those department's staff , especially with Virgilio & Jose, we are sure it will make them so happy. We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise. Sincerely, Hideaway at Royalton Team.
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C Jones wrote a review 2 Mar
1 contribution
Love this place, I really had an awesome time. I think if you could you should spring fit the diamond club that included a separate sign in and check out space, free room service and a butler to handle thinks around the resort for you like laundry request or restaurant reservations. Everyone was super nice and accommodating. Luz who checked us in and out was great and nice and answered all our questions. Our butler was Angelo was good and always showed up at the perfect time. The rooms was nice and comfy for the times we were there, because they have so many activities. Check out the pole pool fitness it’s a blast and a good work out. My husband and I had a good time here and will recommend it to our friends. If I had to mention somethings I would change would be in the room. We had a swimout suite and coming back in was slippery. Some of the native can be a little aggressive, can’t control what happen out side the resort... just be mindful. Small things in the grand scheme of things!! I had an amazing time.
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Date of stay: March 2021Trip type: Travelled as a couple
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Response from Royalton Team, Otro at Hideaway At Royalton Punta Cana
Responded yesterday
Dear Clbrick, We heartily appreciate your taking the time to write such a kind review on our resort Hideaway at Royalton Punta Cana. We are delighted to read that you spent a most wonderful holiday. We love to know that you had a fantastic time, and that we could exceed your expectations, especially with our service. Our butlers go out of their way in order to please every single need of our guests. We are proud of this kind of service and there is nothing more heartwarming for me and the Team than to hear that our guests appreciate the effort. We are going to share your comments with Lara. We are sure it will make him very happy! We are looking forward to the pleasure of welcoming you again in our Hotel and assure you that you will enjoy superior services and facilities on your next visit. Warm regards from paradise. Sincerely, Hideaway at Royalton Team.
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DontDoItATL wrote a review 2 Mar
1 contribution
The food on the property was not tasty at the buffet. It wasn’t that many places to choose from. The drinks were watered down.. kids were everywhere.. I couldn’t upgrade.. the only thing that were good is when you spent money at the bar to buy a bottle
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Royalton Team, Otro at Hideaway At Royalton Punta Cana
Responded yesterday
Dear DontDoItATL, Thank you very much for taking a moment of your time to share your feedback on TripAdvisor, even though we have not been able to meet your expectations. Your comments are very important to us and it is through them that we have the opportunity to improve the quality of our service and to keep developing our products and services. Whilst an apology will not change the outcome of your experience it is our sincerest hope that you will grant us the opportunity of serving you to an experience which will surpass your last. Sincerely, Hideaway at Royalton Team.
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PRICE RANGE
US$201 - US$821 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
173
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Frequently Asked Questions about Hideaway At Royalton Punta Cana
Which popular attractions are close to Hideaway At Royalton Punta Cana?
Nearby attractions include Arena Gorda Beach (1.1 km), Sky Casino Punta Cana (0.4 km), and Punta Blanca Mall (0.8 km).
What are some of the property amenities at Hideaway At Royalton Punta Cana?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hideaway At Royalton Punta Cana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hideaway At Royalton Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hideaway At Royalton Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Hideaway At Royalton Punta Cana?
Conveniently located restaurants include Toro, Dinner in the sky Punta cana, and Restaurant Garden Grill.
Are there opportunities to exercise at Hideaway At Royalton Punta Cana?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hideaway At Royalton Punta Cana have an airport shuttle?
Yes, Hideaway At Royalton Punta Cana offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hideaway At Royalton Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hideaway At Royalton Punta Cana offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hideaway At Royalton Punta Cana?
The staff speaks multiple languages, including English and Spanish.